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Internship Help Desk Technician Jobs in Riverside, CA

Stefanini Group

Deskside Technician I

Irvine, CA

$21.50 - $27.25/hr

... help desk support and desktop services), systems integration, consulting and strategic staffing to Fortune 1000 enterprises around the world. We have over 25,000 employees across 77 offices in 40 ...

Stefanini Group

Deskside Technician I

Irvine, CA

$21.50 - $27.25/hr

... help desk support and desktop services), systems integration, consulting and strategic staffing to Fortune 1000 enterprises around the world. We have over 25,000 employees across 77 offices in 40 ...

Stefanini Group

Deskside Technician II

Irvine, CA · On-site

$21.50 - $27.50/hr

... help desk support and desktop services), systems integration, consulting and strategic staffing to Fortune 1000 enterprises around the world. We have over 25,000 employees across 77 offices in 40 ...

Stefanini Group

Deskside Technician II

Irvine, CA · On-site

$21.50 - $27.50/hr

... help desk support and desktop services), systems integration, consulting and strategic staffing to Fortune 1000 enterprises around the world. We have over 25,000 employees across 77 offices in 40 ...

Stefanini Group

Deskside Technician II

Irvine, CA · On-site

$21.50 - $27.50/hr

... help desk support and desktop services), systems integration, consulting and strategic staffing to Fortune 1000 enterprises around the world. We have over 25,000 employees across 77 offices in 40 ...

Stefanini Group

Deskside Technician I

Irvine, CA · On-site

$24 - $27/hr

... help desk support and desktop services), systems integration, consulting and strategic staffing to Fortune 1000 enterprises around the world. We have over 25,000 employees across 77 offices in 40 ...

Equus Compute Solutions

Systems Technician III

Walnut, CA · On-site

$39K - $49K/yr

This is a hands-on production position-not a help desk, desktop support, network administration, or corporate IT systems administration role. Position Summary The Systems Technician III is a senior ...

Leidos

Senior Desktop Support Technician

Norco, CA · On-site

$33 - $36/hr

Leidos is seeking a Mid-level Desktop Support Technician to support a government site in Norco, CA ... Experience with HP Service Manager, Remedy, or similar Service/Help Desk ticket management software.

Vega ECM Solutions

IT Support Technician

Irvine, CA · Hybrid

$23 - $31.75/hr

Please visit our website for more details: IT Support Technician - The IT Support Technician will ... help desk support for internal users Register and process support tickets. Work with external ...

A3 Staffing Solutions

Be Seen First

Desktop Support Technician I - WWBE

Ontario, CA · On-site

$18 - $20/hr

Position Overview We are seeking a customer-focused Desktop Support Technician to provide onsite ... Required Qualifications * 3+ years of Desktop Support, Help Desk, or End User Computing experience.

Vega Ecm Solutions

IT Support Technician

Irvine, CA · On-site

$23 - $31.75/hr

Please visit our website for more details: IT Support Technician - The IT Support Technician will ... help desk support for internal users. Register and process support tickets. • Work with external ...

Leidos

Senior Desktop Support Technician

Norco, CA · On-site

$33 - $36/hr

Leidos is seeking a Mid-level Desktop Support Technician to support a government site in Norco, CA ... Help Desk ticket management software. • Basic network troubleshooting skills. • Excellent ...

Guardian Tax

IT Support Tech

Irvine, CA · On-site

$23 - $29/hr

IT Support Tech Guardian Tax is seeking a reliable and tech-savvy IT Support Technician to join our ... Provide day-to-day in-office help desk support for team members * Respond to and resolve helpdesk ...

Blue Dot Safe

Technical Support Associate

Pomona, CA · On-site

$21 - $24/hr

Provide technical support to customers and field technicians via phone and email * Diagnose and ... Previous technical support, help desk, or call center experience preferred * Strong troubleshooting ...

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Showing results 41-60

All JobsHelp Desk Technician JobsInternship Help Desk Technician JobsInternship Help Desk Technician Jobs in Riverside, CA

Internship Help Desk Technician information

See Riverside, CA salary details

$13

$24

$35

How much do internship help desk technician jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for internship help desk technician in Riverside, CA is $24.15, according to ZipRecruiter salary data. Most workers in this role earn between $20.05 and $27.07 per hour, depending on experience, location, and employer.

What does an internship help desk technician do?

An Internship Help Desk Technician assists users with technical issues related to computer systems, software, and hardware. They typically respond to help desk tickets, troubleshoot problems, and provide solutions either remotely or in person. Interns in this role learn to diagnose issues, escalate complex problems to senior staff, and ensure users experience minimal downtime. This position offers valuable hands-on experience in IT support and customer service, serving as a stepping stone to more advanced technology roles.

What are the key skills and qualifications needed to thrive as an internship help desk technician, and why are they important?

To thrive as an Internship Help Desk Technician, you need a basic understanding of computer hardware, networking, troubleshooting, and often a relevant IT coursework or certification such as CompTIA A+. Familiarity with ticketing systems, remote desktop software, and standard operating systems like Windows and macOS is typically required. Strong communication, active listening, and problem-solving abilities help you stand out in providing support to users. These skills are crucial for efficiently resolving technical issues, ensuring user satisfaction, and supporting the overall IT infrastructure.

What are some typical challenges faced by internship help desk technicians, and how can you prepare for them?

Internship Help Desk Technicians often encounter a variety of technical issues from users with different levels of computer literacy. Common challenges include troubleshooting unfamiliar software problems, managing a high volume of support requests, and communicating solutions clearly to non-technical users. To prepare, it helps to strengthen your foundational IT knowledge, practice active listening, and develop clear communication skills. Being proactive in seeking guidance from senior team members and documenting solutions can also make the learning curve smoother.

What is the difference between Internship Help Desk Technician vs Help Desk Technician?

AspectInternship Help Desk TechnicianHelp Desk Technician
Required CredentialsHigh school diploma or equivalent; some technical courseworkAssociate's degree or relevant certifications often preferred
Work EnvironmentInternship setting, supervised, entry-levelFull-time, professional IT support environment
Employer & Industry UsageInternship programs in IT departments, tech companies, or educational institutionsIT support teams across various industries
Search & Comparison IntentLearning role, entry-level experience, career explorationTechnical support, troubleshooting, customer service

The Internship Help Desk Technician role is an entry-level position designed for students or those gaining initial experience in IT support. In contrast, a Help Desk Technician is a full-time professional responsible for resolving technical issues. The internship offers supervised learning, while the technician role involves independent troubleshooting and customer interaction.

What are the most commonly searched types of Help Desk Technician jobs in Riverside, CA?

The most popular types of Help Desk Technician jobs in Riverside, CA are:

What cities near Riverside, CA are hiring for Internship Help Desk Technician jobs?

Cities near Riverside, CA with the most Internship Help Desk Technician job openings:

Internship Help Desk Technician jobs near you
Infographic showing various Internship Help Desk Technician job openings in Riverside, CA as of July 2026, with employment types broken down into 1% As Needed, 80% Full Time, 17% Part Time, and 2% Contract. Highlights an 86% Physical, 2% Hybrid, and 12% Remote job distribution, with an average salary of $56,909 per year, or $27.4 per hour.

Deskside Technician I

Stefanini Group

Irvine, CA

$21.50 - $27.25/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 24 days ago

Job description

Who we are
Stefanini is a full service global provider of offshore, onshore and nearshore IT services, including application development and outsourcing services, IT infrastructure outsourcing (help desk support and desktop services), systems integration, consulting and strategic staffing to Fortune 1000 enterprises around the world. We have over 25,000 employees across 77 offices in 40 countries across the Americas, Europe, Africa, Australia, and Asia.
 
What will you do?

* Troubleshooting and repairing hardware issues; 

* Urgent break/fix replacements (e.g., hardware failure troubleshooting and replacement) in accordance with Knowledge Base Articles and work instructions; 

* Preventative maintenance (e.g., lifecycle);  

* Troubleshooting HW issues on end user devices; 

* Proper utilization of ServiceNow;  

* ServiceNow queue management and Ticket follow-up; 

* Escalating Tickets that cannot be resolved to the appropriate desktop support or 3rd party;  

* Critical project support that involves hardware and/or high-touch user experience;

* Perform comprehensive site hardware asset inventory;  

* Maintain consumable device inventory count; 

* Conduct spare part and loaner pool management; 

* Support IMACR/D requests; 

* Engage OEM for warranty repairs and follow up on status; 

* Escort OEM technicians onsite when needed. 

* Assist client with physical support for incidents related to network, datacenter, and other activities as requested.  

* Work on child ticket as assigned by Level 2/3 client-provided technical staff.


What you need to succeed:

  • Knowledge of multiple manufacturers and operating systems.
  • Excellent troubleshooting capability.
  • Ability to work in a team environment as well as independently.
  • Ability to communicate technical information -technical audiences.
  • Excellent verbal and written communication skills.
  • Ability to complete assignments with no supervision.
  • Ability to search internally/externally for support information.
  • Customer-oriented attitude.
  • Ability to travel locally and in-state to support other sites, if applicable.
  • Valid driver's license and proof of auto insurance, if travel is required.
  • Attendance and schedule adherence are requirements of this position.
  • This position includes continuous walking, bending and lifting equipment sometimes up to 50 pounds and engaging in labor related duties of connecting computer equipment.
  •  Knows and applies fundamental concepts, practices and procedures of particular field of specialization.



 

 

1 year min. experience with:

*  Corporate desk side support with strong emphasis supporting Windows and MacOS and corresponding applications;

*  Troubleshooting and replacing hardware on PCs and Mac laptops and desktops;

*  Active Directory

* Deploying IT equipment (Windows, Mac); 

* Imaging and staging PCs;

* Managing the equipment inventory and lifecycle;

* Migrating End User data;

* Moving in scope IT equipment; 

* Collecting and coordinating disposal of in scope IT equipment;

* Facilitating third-party vendor on-site presence for Onsite Lifecycle Management


What you'll get
  • Work with brilliant minds, often within a global capacity;
  • Comprehensive Benefits package that includes 401(k), paid time off, tuition reimbursement, medical, dental and vision insurance, and much more;
  • Opportunity to participate in professional development eLearning programs within the Stefanini University, and other virtual trainings as well.
 
Why we're different 
  • Brazilian and privately owned company;
  • Agility, flexibility, and innovation are in our DNA;
  • Flat organizational structure which enables faster communication and decision making.

#LI-ONSITE 
#LI-KG1
Education:Bachelor (BA, BS...)Employment Type: FULL_TIME

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