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Internship Help Desk Technician Jobs in Riverside, CA

Total Warehouse

Junior IT Help Desk

Anaheim, CA · On-site

$22 - $30/hr

The Junior IT Help Desk position provides day-to-day technical support to employees and assists with maintaining the company's IT equipment, user accounts, software, and basic network infrastructure.

San Manuel Casino

Service Desk Analyst I

Highland, CA · On-site

$20.25 - $27.75/hr

Problem resolution may involve the use of diagnostic and help request tracking tools, as well as ... to suitable technicians or technology verticals, and alerts management to emerging trends in ...

The Habit Burger Grill

IT Helpdesk Analyst

Irvine, CA · On-site

$22.88 - $26/hr

Based in our Irvine, CA Support Center and reporting to the Manager of our Helpdesk. This person ... desk team members to resolve issues Initiate service orders to dispatch technicians to resolve ...

Yum Brands

IT Helpdesk Analyst

Irvine, CA · On-site

$22.88 - $26/hr

Based in our Irvine, CA Support Center and reporting to the Manager of our Helpdesk. This person ... desk team members to resolve issues Initiate service orders to dispatch technicians to resolve ...

The Habit Burger Grill

IT Helpdesk Analyst

Irvine, CA · On-site

$22.88 - $26/hr

Based in our Irvine, CA Support Center and reporting to the Manager of our Helpdesk. This person ... desk team members to resolve issues • Initiate service orders to dispatch technicians to resolve ...

Yum

IT Helpdesk Analyst

Irvine, CA · On-site

$22.88 - $26/hr

Based in our Irvine, CA Support Center and reporting to the Manager of our Helpdesk. This person ... desk team members to resolve issues • Initiate service orders to dispatch technicians to resolve ...

Stefanini Group

Team Leader I

Irvine, CA · On-site

... infrastructure outsourcing (help desk support and desktop services), systems integration ... This is a WORKING TEAM LEADER position, and combines leading a team of deskside technicians, while ...

GDR

Support Services Deskside Technician

Irvine, CA · On-site

$25 - $30/hr

CompTIA A+, Network+, or Microsoft Certification preferred. * 0-1 years of help desk, deskside, or customer service experience (internship, part-time, or school experience acceptable). * Exposure to ...

GDR Group

Support Services Deskside Technician

Irvine, CA · On-site

$25 - $30/hr

CompTIA A+, Network+, or Microsoft Certification preferred. * 0-1 years of help desk, deskside, or customer service experience (internship, part-time, or school experience acceptable). * Exposure to ...

GDR Group

Support Services Deskside Technician

Irvine, CA · On-site

$25 - $30/hr

CompTIA A+, Network+, or Microsoft Certification preferred. * 0-1 years of help desk, deskside, or customer service experience (internship, part-time, or school experience acceptable). * Exposure to ...

GDR Group

Support Services Deskside Technician

Irvine, CA · On-site

$25 - $30/hr

CompTIA A+, Network+, or Microsoft Certification preferred. * 0-1 years of help desk, deskside, or customer service experience (internship, part-time, or school experience acceptable). * Exposure to ...

WINONICS

IT Support Specialist

Brea, CA · On-site

$23 - $25/hr

We are seeking a motivated IT Support Technician to join our team. In this role, you will provide ... High school diploma or GED. * 1-3 years of IT support, help desk, internship, or related technical ...

WINONICS

IT Support Specialist

Brea, CA · On-site

$23 - $25/hr

We are seeking a motivated IT Support Technician to join our team. In this role, you will provide ... QualificationsRequiredHigh school diploma or GED.1-3 years of IT support, help desk, internship, or ...

City of Norco

IT Technician

Norco, CA

$64K - $80K/yr

Provides end user Help Desk support for computers (PCs), laptops, tablets, mobile devices, web-based phone and video conferencing applications, and various business applications. Troubleshoots and ...

Stefanini Group

Deskside Technician I

Irvine, CA · On-site

$21.50 - $27.25/hr

... help desk support and desktop services), systems integration, consulting and strategic staffing to Fortune 1000 enterprises around the world. We have over 25,000 employees across 77 offices in 40 ...

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Showing results 21-40

All JobsHelp Desk Technician JobsInternship Help Desk Technician JobsInternship Help Desk Technician Jobs in Riverside, CA

Internship Help Desk Technician information

See Riverside, CA salary details

$13

$24

$35

How much do internship help desk technician jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for internship help desk technician in Riverside, CA is $24.15, according to ZipRecruiter salary data. Most workers in this role earn between $20.05 and $27.07 per hour, depending on experience, location, and employer.

What does an internship help desk technician do?

An Internship Help Desk Technician assists users with technical issues related to computer systems, software, and hardware. They typically respond to help desk tickets, troubleshoot problems, and provide solutions either remotely or in person. Interns in this role learn to diagnose issues, escalate complex problems to senior staff, and ensure users experience minimal downtime. This position offers valuable hands-on experience in IT support and customer service, serving as a stepping stone to more advanced technology roles.

What are the key skills and qualifications needed to thrive as an internship help desk technician, and why are they important?

To thrive as an Internship Help Desk Technician, you need a basic understanding of computer hardware, networking, troubleshooting, and often a relevant IT coursework or certification such as CompTIA A+. Familiarity with ticketing systems, remote desktop software, and standard operating systems like Windows and macOS is typically required. Strong communication, active listening, and problem-solving abilities help you stand out in providing support to users. These skills are crucial for efficiently resolving technical issues, ensuring user satisfaction, and supporting the overall IT infrastructure.

What are some typical challenges faced by internship help desk technicians, and how can you prepare for them?

Internship Help Desk Technicians often encounter a variety of technical issues from users with different levels of computer literacy. Common challenges include troubleshooting unfamiliar software problems, managing a high volume of support requests, and communicating solutions clearly to non-technical users. To prepare, it helps to strengthen your foundational IT knowledge, practice active listening, and develop clear communication skills. Being proactive in seeking guidance from senior team members and documenting solutions can also make the learning curve smoother.

What is the difference between Internship Help Desk Technician vs Help Desk Technician?

AspectInternship Help Desk TechnicianHelp Desk Technician
Required CredentialsHigh school diploma or equivalent; some technical courseworkAssociate's degree or relevant certifications often preferred
Work EnvironmentInternship setting, supervised, entry-levelFull-time, professional IT support environment
Employer & Industry UsageInternship programs in IT departments, tech companies, or educational institutionsIT support teams across various industries
Search & Comparison IntentLearning role, entry-level experience, career explorationTechnical support, troubleshooting, customer service

The Internship Help Desk Technician role is an entry-level position designed for students or those gaining initial experience in IT support. In contrast, a Help Desk Technician is a full-time professional responsible for resolving technical issues. The internship offers supervised learning, while the technician role involves independent troubleshooting and customer interaction.

What are the most commonly searched types of Help Desk Technician jobs in Riverside, CA?

The most popular types of Help Desk Technician jobs in Riverside, CA are:

What cities near Riverside, CA are hiring for Internship Help Desk Technician jobs?

Cities near Riverside, CA with the most Internship Help Desk Technician job openings:

Internship Help Desk Technician jobs near you
Infographic showing various Internship Help Desk Technician job openings in Riverside, CA as of July 2026, with employment types broken down into 1% As Needed, 80% Full Time, 17% Part Time, and 2% Contract. Highlights an 86% Physical, 2% Hybrid, and 12% Remote job distribution, with an average salary of $56,909 per year, or $27.4 per hour.

Junior IT Help Desk

Total Warehouse

Anaheim, CA • On-site

$22 - $30/hr

Full-time

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

The Junior IT Help Desk position provides day-to-day technical support to employees and assists with maintaining the company's IT equipment, user accounts, software, and basic network infrastructure. This is an entry-level position designed for someone who is technically capable, service-oriented, and interested in developing their IT skills.
Requirements
Key Responsibilities
Help Desk & Employee Support
  • Provide Level 1 technical support to employees.
  • Troubleshoot Windows computers, laptops, printers, monitors, docks, and peripherals.
  • Troubleshoot Microsoft Outlook, Teams, OneDrive, and other Microsoft 365 applications.
  • Assist users with password resets, MFA, login, and access issues.
  • Troubleshoot basic network, Wi-Fi, VPN, and connectivity issues.
  • Respond to and document IT support requests.
  • Escalate advanced issues when necessary.
  • Provide basic Microsoft 365 training to employees, including Outlook, Teams, OneDrive, SharePoint, Word, Excel, and PowerPoint.

Computer & Employee Support
  • Set up laptops and workstations for new employees.
  • Configure computers with required applications and company settings.
  • Maintain inventory of laptops, monitors, phones, printers, and other IT equipment.
  • Prepare, issue, recover, and redeploy equipment.
  • Assist with equipment replacement and lifecycle management.
  • Maintain accurate asset records.

Employee Onboarding & Offboarding
  • Prepare IT equipment for new hires.
  • Assist with creation and configuration of user accounts.
  • Configure email, Teams, OneDrive, printers, and required applications.
  • Remove or disable access during employee offboarding.
  • Recover company-issued IT equipment.

Microsoft 365 Administration Support
  • Assist with Microsoft 365 user administration.
  • Manage basic user, group, mailbox, and license requests.
  • Assist with Microsoft Teams and SharePoint permissions.
  • Support OneDrive synchronization and file-access issues.
  • Assist with MFA and security-related user issues.

Education and Experience:
  • 1-2 years of IT/help desk experience or equivalent technical training.
  • Basic knowledge of Windows 11.
  • Familiarity with Microsoft 365.
  • Basic understanding of networking, TCP/IP, Wi-Fi, and VPN.
  • Experience troubleshooting computers and peripherals.
  • Strong communication and customer-service skills.
  • Ability to learn new systems quickly.
  • CompTIA A+, Network+, or Microsoft certifications are a plus.

Physical Requirements:
  • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
  • Must be in good physical condition and have good motor skills.
  • Must be able to lift up to 50 pounds at times.
  • Ability to function in work environment with moderate noise level from several sources creating constant activity.

Additional Notes
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Salary Description
$22-30
Notice of AI Use in Job Application Review
As part of our commitment in creating a fair, efficient, and consistent hiring process we may use artificial intelligence (AI) to help our recruiting teams organize, summarize, and analyze information provided by candidates, including resumes, application responses, and other materials submitted during the application process.AI may be used to identify patterns, highlight relevant skills, and experience, and assist in comparing a candidate's qualifications with the requirement of a specific role. These tools are to improve efficiency and consistency while supporting more informed hiring decisions, which will ultimately be made by the hiring team.

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