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Internship Genesys Cloud Engineer Jobs (NOW HIRING)

Miratech

Genesys Cloud Architect

$66.50 - $84.75/hr

The Genesys Cloud Architect will lead the design and architecture of cloud-based contact center ... engineering teams, ensuring best practices and architectural standards are followed • Oversee ...

Infosys Limited

$110 - $160/hr

Required Skill and Experience Genesys Cloud CX Engineer with expertise in contact center operations, development, support, and AI-enabled solutions. The role is responsible for supporting and ...

System One

Genesys Call Flow Developer Lead

Pittsburgh, PA · On-site

$57.25 - $75/hr

The Genesys Cloud Developer Lead position will primarily be responsible for design, development and deployment of IVR flows, contact routing and interactions using Genesys Cloud Architect. This would ...

NWN Carousel

Senior Engineer - Genesys Cloud

Exeter, CA · On-site +1

$107K - $147K/yr

Responsibilities The Senior Engineer - Genesys Cloud is responsible for the design, configuration, implementation, and support of Genesys Cloud contact center solutions. This role provides advanced ...

System One

Genesys Call Flow Developer Lead

Pittsburgh, PA · On-site

$57.25 - $75/hr

The Genesys Cloud Developer Lead position will primarily be responsible for design, development and deployment of IVR flows, contact routing and interactions using Genesys Cloud Architect. This would ...

Infosys Limited Digital

Genesys Cloud CX Engineer

$57 - $76.25/hr

... Genesys Cloud CX Engineer with expertise in contact center operations, development, support, and AI-enabled solutions. The role is responsible for supporting and optimizing Genesys Cloud CX platforms ...

Shoptalk

Genesys Engineer

Phoenix, AZ · On-site

$85 - $110/hr

The ideal candidate has hands‑on experience with Genesys Cloud, contact center technologies, and ... Work closely with Engineering, Infrastructure, and other technical teams to deliver scalable ...

Infosys Limited Digital

Genesys Cloud CX Engineer

$57 - $76.25/hr

... Genesys Cloud CX Engineer with expertise in contact center operations, development, support, and AI-enabled solutions. The role is responsible for supporting and optimizing Genesys Cloud CX platforms ...

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Internship Genesys Cloud Engineer information

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How much do internship genesys cloud engineer jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for internship genesys cloud engineer in the United States is $19.31, according to ZipRecruiter salary data. Most workers in this role earn between $16.11 and $20.91 per hour, depending on experience, location, and employer.

What is the difference between Internship Genesys Cloud Engineer vs Internship Contact Center Software Engineer?

AspectInternship Genesys Cloud EngineerInternship Contact Center Software Engineer
Required CredentialsRelevant coursework, basic understanding of cloud platforms, possibly certifications in cloud or networkingSimilar credentials, with focus on contact center software and related technologies
Work EnvironmentHands-on cloud platform development, troubleshooting, and deployment in a tech environmentDevelopment and testing of contact center solutions, often in customer service tech settings
Employer & Industry UsageUsed by companies implementing Genesys cloud solutions, in customer experience industriesUsed by contact center software providers and customer service organizations

The Internship Genesys Cloud Engineer focuses on developing and managing cloud-based contact center solutions using Genesys platforms, while the Internship Contact Center Software Engineer concentrates on creating and testing contact center applications. Both roles require similar technical skills and industry knowledge, but differ in specific platform focus and project scope.

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Internship Genesys Cloud Engineer jobs near you

Genesys Cloud Architect

Miratech

Remote

$66.50 - $84.75/hr

Full-time

Re-posted 20 days ago

Job description

Job Summary:
Miratech is a global IT services and consulting company that supports digital transformation for some of the world's largest enterprises. The Genesys Cloud Architect will lead the design and architecture of cloud-based contact center solutions, ensuring alignment with business objectives and enterprise technology strategy while collaborating with various stakeholders.
Responsibilities:
• Lead the end-to-end architecture and design of Genesys Cloud CX solutions
• Translate business requirements into scalable, secure, and high-performing technical designs
• Define and drive the technical roadmap for contact center and CX platforms
• Collaborate with enterprise architects and other technology teams to ensure seamless integration across systems
• Provide hands-on technical leadership across solution design, development, testing, and deployment phases
• Guide and mentor engineering teams, ensuring best practices and architectural standards are followed
• Oversee integrations with third-party systems such as CRM, WFM, and analytics platforms
• Ensure solutions meet security, compliance, and performance requirements
• Stay current with Genesys Cloud capabilities and CX industry trends, driving continuous innovation
Qualifications:
Required:
• 7+ years of experience in contact center technologies, with strong expertise in Genesys Cloud CX solutions
• Proven experience in designing and delivering large-scale cloud contact center solutions
• Strong knowledge of: IVR, call flows, and routing strategies; Omnichannel solutions (voice, chat, email, messaging); Workforce Management (WFM), call recording, and analytics; AI/ML capabilities
• Hands-on experience with API integrations (REST/SOAP) and microservices architecture
• Experience integrating Genesys Cloud CX with CRM platforms such as Salesforce, Microsoft Dynamics, or ServiceNow
• Strong background in infrastructure planning, solution design, deployment, and lifecycle management, ensuring high availability and performance
• Solid understanding of business processes and their alignment with customer experience technologies
• Deep knowledge of SIP infrastructure, including SIP protocol, Session Border Controllers (SBCs), and load balancing approaches
Company:
Miratech is an IT services and outsourcing company that provides managed IT services to large and midsize multinational organizations. Founded in 1989, the company is headquartered in Kyiv, UKR, with a team of 1001-5000 employees. The company is currently Late Stage.

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