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Internship Genesys Cloud Engineer Jobs (NOW HIRING)

Miratech

Genesys Cloud Architect

New York, NY · On-site

$71 - $90.50/hr

Guide and mentor engineering teams, ensuring best practices and architectural standards are ... Stay current with Genesys Cloud capabilities and CX industry trends, driving continuous innovation ...

Miratech

Genesys Cloud Architect

New York, NY · On-site

$71 - $90.50/hr

Guide and mentor engineering teams, ensuring best practices and architectural standards are ... Stay current with Genesys Cloud capabilities and CX industry trends, driving continuous innovation ...

System One

Genesys Call Flow Developer Lead

Pittsburgh, PA · On-site

$57.25 - $75/hr

The Genesys Cloud Developer Lead position will primarily be responsible for design, development and deployment of IVR flows, contact routing and interactions using Genesys Cloud Architect. This would ...

NWN Carousel

Senior Engineer - Genesys Cloud

Exeter, CA · On-site +1

$107K - $147K/yr

Responsibilities The Senior Engineer - Genesys Cloud is responsible for the design, configuration, implementation, and support of Genesys Cloud contact center solutions. This role provides advanced ...

System One

Genesys Call Flow Developer Lead

Pittsburgh, PA · On-site

$57.25 - $75/hr

The Genesys Cloud Developer Lead position will primarily be responsible for design, development and deployment of IVR flows, contact routing and interactions using Genesys Cloud Architect. This would ...

VLink Inc

Genesys Call Flow Lead Developer

Dallas, TX · On-site

$58.50 - $76.75/hr

The Genesys Cloud Developer Lead position will primarily be responsible for design, development and deployment of IVR flows, contact routing and interactions using Genesys Cloud Architect. This would ...

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Internship Genesys Cloud Engineer information

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How much do internship genesys cloud engineer jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for internship genesys cloud engineer in the United States is $19.31, according to ZipRecruiter salary data. Most workers in this role earn between $16.11 and $20.91 per hour, depending on experience, location, and employer.

What is the difference between Internship Genesys Cloud Engineer vs Internship Contact Center Software Engineer?

AspectInternship Genesys Cloud EngineerInternship Contact Center Software Engineer
Required CredentialsRelevant coursework, basic understanding of cloud platforms, possibly certifications in cloud or networkingSimilar credentials, with focus on contact center software and related technologies
Work EnvironmentHands-on cloud platform development, troubleshooting, and deployment in a tech environmentDevelopment and testing of contact center solutions, often in customer service tech settings
Employer & Industry UsageUsed by companies implementing Genesys cloud solutions, in customer experience industriesUsed by contact center software providers and customer service organizations

The Internship Genesys Cloud Engineer focuses on developing and managing cloud-based contact center solutions using Genesys platforms, while the Internship Contact Center Software Engineer concentrates on creating and testing contact center applications. Both roles require similar technical skills and industry knowledge, but differ in specific platform focus and project scope.

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Internship Genesys Cloud Engineer jobs near you

Genesys Cloud Architect

Miratech

New York, NY • On-site

$71 - $90.50/hr

Full-time

This job post has expired today. Applications are no longer accepted.

Job description

Company Description

Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a values-driven organization and our culture of Relentless Performance has enabled over 99% of Miratech's engagements to succeed by meeting or exceeding our scope, schedule, and/or budget objectives since our inception in 1989. 
Miratech has coverage across 5 continents and operates in over 25 countries around the world. Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%.

Job Description

We are looking for an experienced Genesys Cloud Architect to lead the design, architecture, and evolution of cloud-based contact center solutions. In this role, you will be responsible for defining the technical vision, designing scalable and resilient architectures, and ensuring alignment with business objectives and enterprise technology strategy. You will act as a key technical leader, working closely with business stakeholders, product owners, and cross-functional engineering teams to deliver integrated, future-ready customer experience solutions built on the Genesys Cloud CX platform.

Responsibilities:

  • Lead the end-to-end architecture and design of Genesys Cloud CX solutions
  • Translate business requirements into scalable, secure, and high-performing technical designs
  • Define and drive the technical roadmap for contact center and CX platforms
  • Collaborate with enterprise architects and other technology teams to ensure seamless integration across systems
  • Provide hands-on technical leadership across solution design, development, testing, and deployment phases
  • Guide and mentor engineering teams, ensuring best practices and architectural standards are followed
  • Oversee integrations with third-party systems such as CRM, WFM, and analytics platforms
  • Ensure solutions meet security, compliance, and performance requirements
  • Stay current with Genesys Cloud capabilities and CX industry trends, driving continuous innovation
Qualifications
  • 7+ years of experience in contact center technologies, with strong expertise in Genesys Cloud CX solutions
  • Proven experience in designing and delivering large-scale cloud contact center solutions
  • Strong knowledge of: IVR, call flows, and routing strategies; Omnichannel solutions (voice, chat, email, messaging); Workforce Management (WFM), call recording, and analytics; AI/ML capabilities
  • Hands-on experience with API integrations (REST/SOAP) and microservices architecture
  • Experience integrating Genesys Cloud CX with CRM platforms such as Salesforce, Microsoft Dynamics, or ServiceNow
  • Strong background in infrastructure planning, solution design, deployment, and lifecycle management, ensuring high availability and performance
  • Solid understanding of business processes and their alignment with customer experience technologies
  • Deep knowledge of SIP infrastructure, including SIP protocol, Session Border Controllers (SBCs), and load balancing approaches

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