Provide timely and accurate responses to client inquiries via email, chat, phone, and Intercom ... Conduct basic client trainings and support workshops to improve platform utilization. * Track and ...
Provide timely and accurate responses to client inquiries via email, chat, phone, and Intercom ... Conduct basic client trainings and support workshops to improve platform utilization. * Track and ...
Customer Care Coordinator
Orlando, FL · On-site
$16.75 - $22/hr
Provide support via email, chat, and phone * Assist with updates, changes and general client inquiries. * Share helpful information related to upcoming plans and arrangements. * Follow up with ...
Customer Care Coordinator
Orlando, FL · On-site
$16.75 - $22/hr
Provide support via email, chat, and phone * Assist with updates, changes and general client inquiries. * Share helpful information related to upcoming plans and arrangements. * Follow up with ...
Support Desk Analyst
Tampa, FL · On-site
$25/hr
Receive and respond to help desk requests via phone, email, chat, or ticketing system. * Diagnose ... Escalate unresolved or complex issues to Tier 2/3 support teams following defined procedures. 2. ...
Support Desk Analyst
Tampa, FL · On-site
$25/hr
Receive and respond to help desk requests via phone, email, chat, or ticketing system. * Diagnose ... Escalate unresolved or complex issues to Tier 2/3 support teams following defined procedures. 2. ...
Provide timely and accurate responses to client inquiries via email, chat, phone, and Intercom ... Conduct basic client trainings and support workshops to improve platform utilization. * Track and ...
Provide timely and accurate responses to client inquiries via email, chat, phone, and Intercom ... Conduct basic client trainings and support workshops to improve platform utilization. * Track and ...
Customer Care Coordinator
Miami, FL · On-site
$17.25 - $22.50/hr
Provide support via email, chat, and phone * Assist with updates, changes and general client inquiries. * Share helpful information related to upcoming plans and arrangements. * Follow up with ...
Customer Care Coordinator
Miami, FL · On-site
$17.25 - $22.50/hr
Provide support via email, chat, and phone * Assist with updates, changes and general client inquiries. * Share helpful information related to upcoming plans and arrangements. * Follow up with ...
Manager, Customer Experience Operations
Miami, FL · On-site
$128K/yr
Lead daily customer experience operations across voice, email, chat, and digital support channels. * Oversee Workforce Management (WFM), including forecasting, capacity planning, scheduling, and ...
Manager, Customer Experience Operations
Miami, FL · On-site
$128K/yr
Lead daily customer experience operations across voice, email, chat, and digital support channels. * Oversee Workforce Management (WFM), including forecasting, capacity planning, scheduling, and ...
Specialist - Retail Support
Tampa, FL · On-site
Provide additional customer service support through other communication platforms (Email, Chat, and Phone). * Build meaningful relationships with our players through a consultative approach ...
Specialist - Retail Support
Tampa, FL · On-site
Provide additional customer service support through other communication platforms (Email, Chat, and Phone). * Build meaningful relationships with our players through a consultative approach ...
Contact Center Specialist I
West Palm Beach, FL · On-site
$14 - $18/hr
Greets and properly authenticates members by phone, chat, text, video, and email * Determines ... Provides technical support for online and mobile banking services * Conducts account research and ...
New
Quick apply
Contact Center Specialist I
West Palm Beach, FL · On-site
$14 - $18/hr
Greets and properly authenticates members by phone, chat, text, video, and email * Determines ... Provides technical support for online and mobile banking services * Conducts account research and ...
New
Customer Service Representative
Ocala, FL · On-site
$16 - $19/hr
This role provides friendly, accurate support while documenting interactions and following servicing regulations. Responsibilities * Respond to borrower questions by phone, email, chat, or video
Customer Service Representative
Ocala, FL · On-site
$16 - $19/hr
This role provides friendly, accurate support while documenting interactions and following servicing regulations. Responsibilities * Respond to borrower questions by phone, email, chat, or video
Service Desk Technician
Palm Bay, FL · On-site
Key Responsibilities Provide Tier 1/Tier 2 technical support to end users through phone, email, chat, remote sessions, and walk-up support. Troubleshoot and resolve issues related to Windows ...
Service Desk Technician
Palm Bay, FL · On-site
Key Responsibilities Provide Tier 1/Tier 2 technical support to end users through phone, email, chat, remote sessions, and walk-up support. Troubleshoot and resolve issues related to Windows ...
Chat/Phone Support Specialist - Remote
Orlando, FL · On-site +1
Customer Support Specialists should stay informed about product specifications and the ability to ... Utilize existing email communication templates for client interactions housed in the Call Center ...
Chat/Phone Support Specialist - Remote
Orlando, FL · On-site +1
Customer Support Specialists should stay informed about product specifications and the ability to ... Utilize existing email communication templates for client interactions housed in the Call Center ...
Remote Customer Service Representative
Tampa, FL · Remote
$15 - $20.50/hr
... support throughout the customer experience, and help ensure exceptional service standards are ... Respond to customer inquiries via phone, email, chat, and online platforms * Provide accurate ...
Remote Customer Service Representative
Tampa, FL · Remote
$15 - $20.50/hr
... support throughout the customer experience, and help ensure exceptional service standards are ... Respond to customer inquiries via phone, email, chat, and online platforms * Provide accurate ...
Remote Customer Service Representative
Tampa, FL · Remote
$30K - $65K/yr
... support throughout the customer experience, and help ensure exceptional service standards are ... Respond to customer inquiries via phone, email, chat, and online platforms * Provide accurate ...
Quick apply
Remote Customer Service Representative
Tampa, FL · Remote
$30K - $65K/yr
... support throughout the customer experience, and help ensure exceptional service standards are ... Respond to customer inquiries via phone, email, chat, and online platforms * Provide accurate ...
Remote Customer Service Representative
Orlando, FL · Remote
$15 - $20.25/hr
... support throughout the customer experience, and help ensure exceptional service standards are ... Respond to customer inquiries via phone, email, chat, and online platforms * Provide accurate ...
Remote Customer Service Representative
Orlando, FL · Remote
$15 - $20.25/hr
... support throughout the customer experience, and help ensure exceptional service standards are ... Respond to customer inquiries via phone, email, chat, and online platforms * Provide accurate ...
Remote Customer Service Representative
Orlando, FL · Remote
$30K - $75K/yr
... support throughout the customer experience, and help ensure exceptional service standards are ... Respond to customer inquiries via phone, email, chat, and online platforms * Provide accurate ...
Quick apply
Remote Customer Service Representative
Orlando, FL · Remote
$30K - $75K/yr
... support throughout the customer experience, and help ensure exceptional service standards are ... Respond to customer inquiries via phone, email, chat, and online platforms * Provide accurate ...
Remote Customer Service Representative
Jacksonville, FL · Remote
$30K - $75K/yr
... support throughout the customer experience, and help ensure exceptional service standards are ... Respond to customer inquiries via phone, email, chat, and online platforms * Provide accurate ...
Quick apply
Remote Customer Service Representative
Jacksonville, FL · Remote
$30K - $75K/yr
... support throughout the customer experience, and help ensure exceptional service standards are ... Respond to customer inquiries via phone, email, chat, and online platforms * Provide accurate ...
You'll assist members via emails, chat, phone and video calls guiding them through verification steps and resolving any technical issues. You'll also support account recovery, troubleshoot login ...
You'll assist members via emails, chat, phone and video calls guiding them through verification steps and resolving any technical issues. You'll also support account recovery, troubleshoot login ...
Remote Customer Service Representative
Jacksonville, FL · Remote
$14.75 - $20.25/hr
... support throughout the customer experience, and help ensure exceptional service standards are ... Respond to customer inquiries via phone, email, chat, and online platforms * Provide accurate ...
Remote Customer Service Representative
Jacksonville, FL · Remote
$14.75 - $20.25/hr
... support throughout the customer experience, and help ensure exceptional service standards are ... Respond to customer inquiries via phone, email, chat, and online platforms * Provide accurate ...
Customer Service Representative I - Jacksonville
Jacksonville, FL · On-site
$15.74 - $21.63/hr
... to support customer needs simultaneously and to accurately document all interactions. * Mutli-tasking: Must be able to perform more than one task or media (e.g., phone, email, chat, etc ...
Customer Service Representative I - Jacksonville
Jacksonville, FL · On-site
$15.74 - $21.63/hr
... to support customer needs simultaneously and to accurately document all interactions. * Mutli-tasking: Must be able to perform more than one task or media (e.g., phone, email, chat, etc ...
IT Support Specialist II
Sunrise, FL · On-site
Provide advanced technical support to end-users via phone, email, chat, remote management or in person. * Diagnose and resolve complex technical hardware and software issues. * Install, configure ...
Quick apply
IT Support Specialist II
Sunrise, FL · On-site
Provide advanced technical support to end-users via phone, email, chat, remote management or in person. * Diagnose and resolve complex technical hardware and software issues. * Install, configure ...
Internship Email Chat Support information
What is the difference between Internship Email Chat Support vs Customer Service Representative?
| Aspect | Internship Email Chat Support | Customer Service Representative |
|---|---|---|
| Credentials | High school diploma or ongoing education | High school diploma or equivalent; some roles may prefer post-secondary education |
| Work Environment | Remote or office-based, focusing on email and chat communication | Office or remote, handling calls, emails, and live chat |
| Industry Usage | Common in tech, e-commerce, and service sectors | Widespread across retail, telecom, and service industries |
| Search & Comparison Intent | Entry-level, training, and internship opportunities | Full-time customer support roles with more responsibilities |
Internship Email Chat Support roles are typically entry-level positions focused on assisting customers via email and chat, often as part of training or internship programs. Customer Service Representatives handle a broader range of communication channels and responsibilities, often requiring more experience. Both roles are vital in customer support but differ mainly in experience level and scope of duties.
What are the most commonly searched types of Email Chat Support jobs in Florida?
The most popular types of Email Chat Support jobs in Florida are:
What are popular job titles related to Internship Email Chat Support jobs in Florida?
For Internship Email Chat Support jobs in Florida, the most frequently searched job titles are:
What job categories do people searching Internship Email Chat Support jobs in Florida look for?
The top searched job categories for Internship Email Chat Support jobs in Florida are:
What cities in Florida are hiring for Internship Email Chat Support jobs?
Cities in Florida with the most Internship Email Chat Support job openings:

Other
Re-posted 9 days ago
Job description
Job Description
Client Success Associate
Opportunity
SMArtX Advisory Solutions, a fast-growing and innovative financial technology company located in West Palm Beach, Florida, is seeking a Client Success Associate to join our expanding team. This role offers the opportunity to take meaningful steps to grow in your career path while gaining valuable experience in financial services, client success, and investment technology.
As a Client Success Associate, you will provide support to our advisors, brokers, and wealth management clients while gaining hands-on experience with the SMArtX platform. You'll learn how to onboard new clients, resolve inquiries, and collaborate with internal teams to deliver exceptional client experiences. This role is ideal for someone who is proactive, detail-oriented, and passionate about helping others succeed.
Responsibilities
- Support the onboarding process for new clients, ensuring smooth adoption of the SMArtX platform.
- Provide timely and accurate responses to client inquiries via email, chat, phone, and Intercom communications.
- Assist with account setup, maintenance, and documentation updates.
- Collaborate with internal teams (trading, operations, technology) to resolve client issues.
- Conduct basic client trainings and support workshops to improve platform utilization.
- Track and log client feedback, escalating recurring issues to senior team members.
- Maintain and contribute to training materials, FAQs, and support documentation.
- Build strong client relationships through consistent follow-up and proactive communication.
- Bachelor's degree preferred (Business, Finance, or related field a plus).
- 0-1 year of professional experience; internships, part-time roles, or academic projects in financial services, technology, or customer service are a plus.
- Strong communication and interpersonal skills.
- Highly organized, detail-oriented, and able to manage multiple priorities.
- Comfortable learning new technology platforms and processes quickly.
- Proficient in Microsoft Office Suite, including Microsoft Excel.
- Team-oriented, proactive, and eager to grow in a client-facing career.
Why Join SMArtX?
Founded in 2018, SMArtX Advisory Solutions is a rapidly growing, leading financial technology firm developing breakthrough innovations in the wealth management industry. We offer a professional yet relaxed atmosphere where motivated individuals thrive, learn, and grow alongside a team of dynamic professionals.
Skills Required
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More Details
Employment Type: Full Time Location: West Palm Beach , Florida , United States Experience Required: Entry Level Date Published: 04 Sep 2025
About SMArtX Advisory Solutions
Sourced by ZipRecruiter
Industry
Finance and insurance
Company size
51 - 200 Employees
Headquarters location
West Palm Beach, FL, US
Year founded
2017