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How much do internship customer success jobs pay per hour?

As of May 31, 2026, the average hourly pay for internship customer success in Racine, WI is $15.47, according to ZipRecruiter salary data. Most workers in this role earn between $12.40 and $17.60 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Internship Customer Success, and why are they important?

To thrive as an Internship Customer Success, you need a basic understanding of customer service principles, strong communication skills, and preferably current enrollment in a relevant degree program. Familiarity with CRM systems like Salesforce or Zendesk and basic proficiency in productivity tools such as Microsoft Office or Google Workspace are often expected. Strong interpersonal skills, problem-solving abilities, and a proactive attitude help interns stand out in supporting both customers and internal teams. These skills are crucial for building positive customer relationships, ensuring client satisfaction, and supporting the overall success of the customer success function.

What can I expect in terms of mentorship and team collaboration as an Internship Customer Success candidate?

As an Internship Customer Success candidate, you can anticipate working closely with experienced Customer Success Managers and team members who will provide guidance and feedback throughout your internship. You'll often collaborate cross-functionally with sales, support, and product teams to address client needs and resolve issues. This supportive environment is designed to help you quickly build your understanding of the company's products, customer engagement strategies, and best practices in client relationship management. Regular check-ins and team meetings are common, ensuring you have opportunities to ask questions and actively contribute to team goals.

What does an Internship Customer Success role involve?

An Internship Customer Success role typically focuses on supporting the Customer Success team in ensuring clients have a positive experience with a company's products or services. Interns in this position often assist with onboarding new customers, responding to client inquiries, gathering feedback, and helping resolve issues. They may also work on projects to improve customer satisfaction and learn about client relationship management. This role provides valuable exposure to customer service practices, business communication, and problem-solving in a professional setting.

What is the difference between Internship Customer Success vs Customer Success Representative?

AspectInternship Customer SuccessCustomer Success Representative
Required CredentialsTypically pursuing or recent graduate, some familiarity with customer service or businessUsually requires some experience in customer service or related field
Work EnvironmentInternship setting, learning-focused, part-time or temporaryFull-time or part-time customer-facing role in a company
Employer & Industry UsageUsed in tech, SaaS, and service industries as a training roleCommon in SaaS, tech, and service industries for ongoing customer support

Internship Customer Success roles are entry-level, learning-focused positions designed for students or recent graduates. Customer Success Representatives are more experienced roles responsible for maintaining customer relationships and ensuring satisfaction. The internship provides foundational exposure, while the representative role involves active customer engagement and problem-solving.

What are the most commonly searched types of Customer Success jobs in Racine, WI? The most popular types of Customer Success jobs in Racine, WI are:
What are popular job titles related to Internship Customer Success jobs in Racine, WI? For Internship Customer Success jobs in Racine, WI, the most frequently searched job titles are:
What job categories do people searching Internship Customer Success jobs in Racine, WI look for? The top searched job categories for Internship Customer Success jobs in Racine, WI are:
What cities near Racine, WI are hiring for Internship Customer Success jobs? Cities near Racine, WI with the most Internship Customer Success job openings:
Internship Customer Success jobs near you
Customer Success Manager - DS Smart

Customer Success Manager - DS Smart

Direct Supply

Milwaukee, WI

Other

Posted 8 days ago

Job description

Customer Success Generalist - DS Smart

Direct Supply is building the future of healthcare technology with industry-leading products, solutions and platforms to help improve the lives of millions of seniors and those who care for them.

In the Customer Success Generalist - DS Smart position, you'll support the full customer lifecycle for smaller corporate customers, including onboarding, adoption, reporting, and retention. You'll develop deep product knowledge while supporting cross-functional customer success efforts and helping deliver a seamless experience across the DS Smart platform. This role is ideal for a tech-forward, collaborative, and value-driven customer success partner who embraces emerging technology to improve customer outcomes, team workflows, and DS Smart growth.

Skills Needed:

  • Provides Customer Value – Delivers cutting-edge, tech-driven solutions paired with outrageous customer service with an eye to profitability. Seizes opportunities that reward both the customer and DS, fostering robust customer relationships.
  • Solves Problems – Uses technology and sharp logic to craft inventive solutions to complex issues, digging deep to tackle root causes. Conducts impartial analysis, leaving no stone unturned for comprehensive insights.
  • Communicates Effectively – Develops and delivers impactful communications for diverse audiences across channels. Excels in both small and large group interactions. Captures attention, actively listens, and guides discussions towards targeted goals.
  • Learns Quickly – Rapidly absorbs and applies new information and skills and enjoys new challenges. Innovates and experiments to solve problems, reflecting on both successes and failures for growth. Is a naturally curious and adaptable learner.
  • Demonstrates comfort with emerging technology, evolving environments, and continuous process improvement.
  • Builds strong cross-functional relationships while balancing customer, vendor, and business priorities effectively.
  • Uses strong organization, attention to detail, and follow-through to manage multiple priorities and deliver a seamless customer experience.

What You'll Do and Impact:

  • Guide customers through onboarding and DS Smart setup, ensuring a positive and seamless experience
  • Provide responsive post-sale support, including app walkthroughs, troubleshooting, usage guidance, and customer follow-through
  • Deliver user training and product education focused on successful adoption and measurable customer value
  • Monitor usage and engagement metrics to identify risks, uncover optimization opportunities, and surface expansion signals
  • Support implementation, expansion, and retention efforts for corporate customers under 75 buildings
  • Contribute to team success through documentation, knowledge sharing, process improvement, and leading by example

Experience:

  • Bachelor's degree in Business, Communications, or related field
  • Internship, customer-facing, or customer support experience preferred
  • Strong interest in building a career in Customer Success, SaaS, or technology-enabled customer strategy
  • Ability to travel by car and/or plane up to 10%

Additional Items of Interest:

  • Familiarity with SaaS platforms, connected devices, or AI-enabled productivity tools is a plus
  • Experience with CRM systems or customer analytics tools such as Totango is beneficial

Job to be performed in the location listed. Generous benefit package available.

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