Internship Customer Success Jobs in Appleton, WI

About Oshkosh Defense, an Oshkosh company

Oshkosh Defense stands behind those who dedicate their lives to protecting others. As an industry-leading tactical vehicle manufacturer, every day we strive to meet or exceed our customers' ever-changing needs with next generation defense technologies and advanced systems. We operate with unparalleled commitment to those who depend on our products and services worldwide to perform their missions.

Provide Digital Technology support for end user population within both office and manufacturing environments. Exposure to a wide range of software and hardware skillsets within an onsite support team. Focus on problem solving incidents and documented repeatable tasks.

YOUR IMPACT

These duties are not meant to be all-inclusive and other duties may be assigned.

• Follow documented software installations and hardware configurations.
• Build upon troubleshooting skillset addressing problematic incidents.
• Exposure to Digital Technology Incident and Requests ticketing system.
• Develop communication skills through daily interaction with end user populations.
• Contribute to a favorable working climate through a friendly manner and cooperative attitude within a technology team.
• Follow established departmental and other required procedures.
• Willingly assist others as necessary to meet deadlines.
• Understand the requirements and expectations within a team environment and end user population that relies upon that support structure.
• Learn to meet timelines while adhering to establish standards and level of service.
• Other duties as assigned.

MINIMUM QUALIFICATIONS

• Student pursuing a degree focusing on Digital/Information Technology.
• This is a YEAR-ROUND internship; individual must be willing tocommute or relocate to Oshkosh, WI to be considered.
• Graduation date on or after May 2027 with the ability to work 20 hours a week during the school year and 40 hours a week over winter/summer breaks

STANDOUT QUALIFICATIONS

• Cumulative GPA of 3.0 or above.
• Experience and aptitude with computer software installations and both desktop/laptop hardware.
• Customer service or support experience.

Pay Range:

Oshkosh is committed to working with and offering reasonable accommodation to job applicants with disabilities. If you need assistance or an accommodation due to disability for any part of the employment process, please contact us at corporatetalentacquisition@oshkoshcorp.com.

Oshkosh Corporation is a merit-based Equal Opportunity Employer.Job opportunities are open for application to all qualified individuals and selection decisions are made without regard to race, color, religion, sex, national origin, age, disability, veteran status, or other protected characteristic. To the extent that information is provided or collected regarding categories as provided by law it will in no way affect the decision regarding an employment application.

Oshkosh Corporation will not discharge or in any manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with Oshkosh Corporation's legal duty to furnish information.

Certain positions with Oshkosh Corporation require access to controlled goods and technologies subject to the International Traffic in Arms Regulations or the Export Administration Regulations. Applicants for these positions may need to be "U.S. Persons," as defined in these regulations. Generally, a "U.S. Person" is a U.S. citizen, lawful permanent resident, or an individual who has been admitted as a refugee or granted asylum.