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Internship Customer Service information

What does an internship customer service representative do?

An Internship Customer Service role typically involves assisting customers with inquiries, handling basic complaints, and providing information about products or services. Interns gain hands-on experience by learning how to manage customer relations, use customer service software, and communicate effectively. This role helps interns develop problem-solving and interpersonal skills, and often includes working alongside experienced team members to resolve issues and ensure customer satisfaction.

What skills and qualifications are needed for an internship customer service role?

To thrive as an Internship Customer Service representative, you generally need strong communication skills, problem-solving abilities, and a basic understanding of customer service principles, often supported by ongoing education or relevant coursework. Familiarity with customer relationship management (CRM) software and proficiency in office tools like email and chat systems are typical technical requirements. Patience, active listening, and a positive attitude are soft skills that help interns build rapport and handle challenging situations effectively. These skills are essential for delivering excellent service, ensuring customer satisfaction, and developing professional experience in a support-focused environment.

What are the most commonly searched types of Customer Service jobs in Tennessee?

The most popular types of Customer Service jobs in Tennessee are:

What are popular job titles related to Internship Customer Service jobs in Tennessee?

For Internship Customer Service jobs in Tennessee, the most frequently searched job titles are:

What job categories do people searching Internship Customer Service jobs in Tennessee look for?

The top searched job categories for Internship Customer Service jobs in Tennessee are:

What cities in Tennessee are hiring for Internship Customer Service jobs?

Cities in Tennessee with the most Internship Customer Service job openings:

Internship Customer Service jobs near you

Intern-Human Resources

Memphis, TN • On-site

Baptist Memorial Health Care Corporation
Hospitals • 10K+ employees
Learn more about Baptist Memorial Health Care Corporationexternal

$15.50 - $20.75/hr

Internship

This job post has expired today. Applications are no longer accepted.

Baptist Memorial Health Care rating

7.3

Company rating: 7.3 out of 10

Based on 115 frontline employees who took The Breakroom Quiz

305th of 898 rated healthcare providers

Job description

Job Summary

The Human Resources Intern provides administrative and project support to the Human Resources department while gaining practical experience in HR operations, talent acquisition, employee engagement, compliance, HRIS processes, and employee relations. Under the guidance of HR leadership and staff, the intern assists with a variety of HR functions and special projects designed to support organizational goals and enhance the employee experience.

Job Responsibilities
  • Assist with recruiting activities, including posting job openings, screening applications, scheduling interviews, and communicating with candidates.
  • Support onboarding activities by preparing new hire materials, assisting with orientation sessions, and ensuring completion of required documentation.
  • Maintain employee records and personnel files in accordance with organizational policies and confidentiality requirements.
  • Assist with HRIS data entry, audits, and reporting activities.
  • Support employee engagement initiatives, recognition programs, and wellness activities.
  • Participate in HR projects involving policy updates, workforce planning, compensation, benefits, talent management, diversity efforts, and organizational development.
  • Assist with preparation of presentations, reports, training materials, and communications.
  • Conduct research and gather data to support HR programs and strategic initiatives.
  • Help coordinate employee training and development activities.
  • Respond to routine employee inquiries and direct questions to appropriate HR staff.
  • Maintain strict confidentiality of employee, candidate, and organizational information.
  • Perform other duties as assigned.
EducationMinimum Required
  • Currently enrolled in an accredited undergraduate in:
    • Human Resources
    • Business Administration
    • Management
    • Organizational Leadership
    • Healthcare Administration
    • Related field
Preferred
  • Bachelor's degree in Human Resources, Health Care Administration, or a related field
  • Coursework in Human Resources Management, Employment Law, Organizational Behavior, or Talent Management.
ExperiencePreferred
  • Previous internship, customer service, administrative, or office experience.
  • Experience with Microsoft Office applications, including Excel, Word, PowerPoint, and Outlook.
Special Skills
  • Basic understanding of human resources principles and practices.
  • Strong verbal and written communication skills.
  • Excellent organizational and time-management abilities.
  • Ability to handle confidential information with professionalism and discretion.
  • Strong attention to detail and accuracy.
  • Ability to work independently and collaboratively in a team environment.
  • Strong customer service orientation.
  • Proficiency in Microsoft Office applications.
  • Ability to learn and adapt in a fast-paced environment.

What Baptist Memorial Health Care employees say

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Benefits

Hours and flexibility

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About Baptist Memorial

Sourced by ZipRecruiter

Baptist Memorial, based in Memphis, TN, US, is a leading health care organization renowned in the healthcare industry. The company's official website is baptistonline.org which provides a comprehensive view of their services and operations. Baptist Memorial operates a myriad of hospitals, health clinics, and medical facilities providing expert and compassionate care. Founded in 1912, it has a rich legacy of over a hundred years of dedication to its community, offering services which include acute care, diagnostic services, and a broad range of speciality health services fulfilling various patient needs.

Industry

Hospitals

Company size

10,000+ Employees

Headquarters location

Memphis, TN, US

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