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Internship Call Center Security Jobs in Raleigh, NC

GlobalXperts

Senior Voice Engineer -NATIONWIDE-

Raleigh, NC · On-site

$101K - $139K/yr

... Security) and products from leading equipment manufacturers giving you access to multi-technology ... Plan, Design, Implement and support IP based call center and US solutions * Analyze the existing ...

GlobalXperts

Senior Voice Engineer -NATIONWIDE-

Raleigh, NC · On-site

$101K - $139K/yr

... Security) and products from leading equipment manufacturers giving you access to multi-technology ... Plan, Design, Implement and support IP based call center and US solutions * Analyze the existing ...

prometric

Test Center Administrator (FT)

Raleigh, NC

$13 - $15.50/hr

Perform required security checks including the use of wands * Continuously monitor candidates as ... Minimum of one year of customer service experience required, in person (call center, retail ...

prometric

Test Center Administrator (FT)

Raleigh, NC

$13 - $15.50/hr

Perform required security checks including the use of wands * Continuously monitor candidates as ... Minimum of one year of customer service experience required, in person (call center, retail ...

prometric

Test Center Administrator (FT)

Raleigh, NC

$13 - $15.50/hr

Perform required security checks including the use of wands * Continuously monitor candidates as ... Minimum of one year of customer service experience required, in person (call center, retail ...

Prometric

Test Center Administrator (FT)

Raleigh, NC · On-site

$16.70/hr

Perform required security checks including the use of wands * Continuously monitor candidates as ... Minimum of one year of customer service experience required, in person (call center, retail ...

Liveops

Remote Customer Service Representative

Cary, NC · Remote

$20/hr

Experience with inbound/outbound customer support; call center experience is a plus. Hours * Choose ... Review the Liveops Mobile Device and Security Requirements Application and Certification Process

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Internship Call Center Security information

See Raleigh, NC salary details

$10

$19

$25

How much do internship call center security jobs pay per hour?

As of Jul 23, 2026, the average hourly pay for internship call center security in Raleigh, NC is $19.77, according to ZipRecruiter salary data. Most workers in this role earn between $15.67 and $21.73 per hour, depending on experience, location, and employer.

What is the role of a call center intern?

A call center intern assists with customer service by answering calls, providing information, and resolving basic issues under supervision. They often learn communication skills, use call center software, and gain experience in a fast-paced environment while supporting team operations.

What is the easiest security job to get?

A security guard position in a call center security environment is often considered one of the easiest security jobs to obtain, as it typically requires minimal prior experience and basic training. These roles may require a security license or certification and usually involve monitoring premises and ensuring safety during scheduled shifts.

What is the difference between Internship Call Center Security vs Call Center Customer Service?

AspectInternship Call Center SecurityCall Center Customer Service
CredentialsBasic security training, possibly some certificationsCustomer service skills, communication certifications
Work EnvironmentSecurity-focused, monitoring calls for security issuesCustomer interaction, resolving inquiries
Employer & IndustrySecurity firms, call centers with security rolesTelecommunications, retail, service industries
Search & Comparison IntentUnderstanding security roles in call centersCustomer service roles in call centers

Internship Call Center Security focuses on monitoring and ensuring security protocols during calls, often requiring security awareness training. Call Center Customer Service emphasizes assisting customers with inquiries and support. Both roles involve call center environments but differ in their primary focus and required skills.

Is 22 too old for an internship?

Internship Call Center Security roles typically do not have strict age limits and are open to candidates of various ages. At 22, you are generally considered a suitable age for internships, especially if you are seeking entry-level experience or training in security procedures and customer service skills.

Can I get an internship in cyber security?

Internship Call Center Security roles in cybersecurity typically require basic knowledge of security principles, communication skills, and sometimes certifications like CompTIA Security+. These internships often target students or entry-level candidates interested in gaining practical experience in security operations, monitoring, and incident response within a team environment.
What are the most commonly searched types of Call Center Security jobs in Raleigh, NC? The most popular types of Call Center Security jobs in Raleigh, NC are:
What are popular job titles related to Internship Call Center Security jobs in Raleigh, NC? For Internship Call Center Security jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Internship Call Center Security jobs in Raleigh, NC look for? The top searched job categories for Internship Call Center Security jobs in Raleigh, NC are:
Internship Call Center Security jobs near you
Infographic showing various Internship Call Center Security job openings in Raleigh, NC as of July 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 80% Full Time, 13% Part Time, and 5% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $41,123 per year, or $19.8 per hour.
Genesys Call Center Engineer

Genesys Call Center Engineer

Procom Consultants Group

Durham, NC

Contractor

Posted yesterday

Job description

Company Description

Procom is a leading provider of professional IT services and staffing to businesses and governments in Canada.
With revenues over $500 million, the Branham Group has recognized Procom as the 3rd largest professional services firm in Canada and is now the largest "Canadian-Owned" IT staffing/consulting company.
Procom's areas of staffing expertise include:
Application Development
Project Management
Quality Assurance
Business/Systems Analysis
Datawarehouse & Business Intelligence
Infrastructure & Network Services
Risk Management & Compliance
Business Continuity & Disaster Recovery
Security & Privacy
Specialties Contract Staffing (Staff Augmentation)
Permanent Placement (Staff Augmentation)
ICAP (Contractor Payroll)
Flextrack (Vendor Management System)

Job Description

Genesys Call Center Engineer 


On behalf of our client, Procom Services is searching for a Genesys Call Center Engineer for a contract opportunity in Durham, NC. 


Genesys Call Center Engineer Job Details


The Contact Center Engineer is accountable for the strategy, planning, design, project execution, and overall health of the IT infrastructure systems. This role leads operational and project support for the delivery and operations team that provides a managed service for telephony and contact centers technologies.


Genesys Call Center Engineer Mandatory Skills


Professional knowledge and experience in the design, configuration and implementation of Genesys 8.x Framework, URS, Tserver, Datamart, Infomart, Contact Center Analyzer, Call Concentrator, Stat Server, Genesys high availability architecture, Multi Channel Routing (MCR), Web Chat, Email Routing, GPlus Adapter for Siebel. 

In-depth knowledge and experience with Avaya ACD(EAS), IVR, CMS, CentreVu, Vectoring deployed on Avaya's Communication Manager platform, AT&T Route IT, Toll free routing with advanced features. 

Experience with call center (ACD & Vectoring), workforce management, IVR, CTI, speech recognition, quality monitoring, skills, Intelligent Call Routing, IXC/LEC routing methodologies and experience with Avaya, or Genesys telephony systems related to contact center applications are preferred. 

Experience with Nuance, SpeechWorks, or ScanSoft speech application design and/or development experience desirable, but not mandatory. 

Experience with Siebel CRM integration, VXML programming or SQL/Oracle query languages a plus. 

Detailed understanding of enterprise system interactions and integrations

Genesys 7 or 8 GCP-CIV or Genesys GCP-DIV or Genesys GCP-CVE, Avaya ACS Design-Contact Center or Cisco CCNA certifications or above a plus

Strong understanding of networking technologies including; TCP/IP, DHCP, TFTP, VLAN, QoS, VoIP, 

Understanding of IP addressing schemes and VLAN designs. 

Experience with configuration and implementation of data switches and routers; knowledge of Cisco a plus. 

Ability to analyze end-to-end TCP/IP protocol trace to identify network connectivity issues is a strong plus

Experience with such diagnostic tools as Ethereal, PC Anywhere, and NetIQ. 

Proficiency in downloading software, firmware, updates and patches to communications products; 

Overall knowledge of Avaya S8xxx platform and Communication Manager is highly desirable; Avaya

Familiarity with PC-based apps a plus (i.e.: IP Softphone, IP Agent, Softconsole) 


Genesys Call Center Engineer Start Date


ASAP


Genesys Call Center Engineer Assignment Length


6 Months

Additional Information

All your information will be kept confidential according to EEO guidelines. Please send your resume in Word format only. 

Apply