Internship Business Process Analyst Jobs in Raleigh, NC

Job#: 3039783
Job Description:
Business Analyst- Mid Level
Location: Raleigh, North Carolina (Hybrid)
Role Overview
Our organization is seeking a Business Analyst to support the procurement and implementation of an enterprise Electronic Document Management System (eDMS). The successful candidate will collaborate with business partners, project leadership, and technical stakeholders to lead comprehensive business process analysis and requirements development. This project follows an agile methodology, utilizing tools such as Jira, Confluence, and Orbus Infinity.
Key Responsibilities

• Collaborate with stakeholders to elicit, analyze, validate, and document business, functional, and non-functional requirements for the eDMS solution.
• Facilitate stakeholder interviews, workshops, requirements-gathering sessions, and other Agile ceremonies.
• Develop, document, and manage epics, features, user stories, acceptance criteria, and product backlog items using Jira and Confluence.
• Analyze and document current-state and future-state business processes, workflows, and system interactions to identify opportunities for improvement.
• Develop and maintain project artifacts, including business requirements documents, use cases, user stories, process maps, and workflow diagrams.
• Create and maintain visual documentation, such as process flow diagrams and data flow diagrams, using tools like Microsoft Visio and Orbus Infinity.
• Assist in defining document classification, retention, security, access control, and records management requirements.
• Support procurement activities by developing requirements documentation and evaluation criteria.
• Collaborate with vendors and technical teams to evaluate proposed solutions.
• Develop and support testing activities, including test strategies, test cases, and User Acceptance Testing (UAT).
• Prepare and maintain project documentation within Confluence and other approved repositories.
• Provide support for implementation planning, training, deployment, and go-live activities.

Required Qualifications
Technical Skills: Proficiency with Word, Jira, Confluence, and Orbus Infinity is required. Experience with Microsoft Visio is also necessary.
Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.
Everforth Apex uses a virtual recruiter as part of the application process. Click for more details. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Everforth Apex and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at
Everforth Apex Benefits Overview: Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Everforth Apex team member can provide.
Everforth Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.
If you require an accommodation under the Americans with Disabilities Act to participate in an interview with a virtual recruiter or to use our website for a search or application, please contact our Benefits Department at or . Please note that this contact information is strictly to be used for medical ADA accommodations and that no other inquiries will be answered.
UnitedHealthcare creates and publishes the Transparency in Coverage Machine-Readable Files on behalf of Everforth Apex Systems.