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Internet Tech Support Jobs (NOW HIRING)

Motion Recruitment

Technology Support

Roswell, GA

$20.25 - $27.75/hr

... y in several learning locations, media centers, admin facilities and support offices. * Manage ... Outlook) and Internet Browsers (Internet Explorer, Chrome, Safari). MUST have own reliable ...

Lenwich

IT Support Specialist

Manhattan, NY · On-site

$25 - $35/hr

# IT Support SpecialistLenwich - West 23rd stPart of LenwichNew York, NYPosted 5 days ago$25.00 ... Troubleshoot and resolve hardware, software, network, internet, and POS issues with minimal ...

Brown Group

IT Support Tech

Ridgeland, MS · On-site

$18.75 - $25.50/hr

Determine best network / internet connection available (customer provided/wireless.) * Technical ... Support for Brown Group Companies * Assist with smartphones and technical issues * Install ...

Brown Group Companies

IT Support Tech

Ridgeland, MS

$18.75 - $25.50/hr

Determine best network / internet connection available (customer provided/wireless.) * Technical ... Support for Brown Group Companies * Assist with smartphones and technical issues * Install ...

Technology Solutions

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MSP IT Support Technician

Tucson, AZ · On-site

$50K - $65K/yr

Work with software vendors, internet providers, and other third parties to resolve client issues ... At least two years of professional IT support, help desk, desktop support, or systems support ...

Technology Solutions

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MSP IT Support Technician

Tucson, AZ · On-site

$50K - $65K/yr

Work with software vendors, internet providers, and other third parties to resolve client issues ... At least two years of professional IT support, help desk, desktop support, or systems support ...

Fleet Feet

IT Support Technician

Durham, NC

$19.50 - $26.75/hr

As our IT Support Technician you will diagnose, repair, and maintain hardware and software ... of internet applications, networks, and operating systems. The ideal candidate will possess ...

CCS Horizon

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IT Technical Support Specialist

Plano, TX · On-site

$55K - $100K/yr

... internet technologies - Minimum of 3 years experience in Microsoft operating systems and support - Minimum of 3 years experience in a technical support and troubleshooting - Individual must have a ...

Veteran-friendly

Robert Half

IT Support Specialist

Maryland Heights, MO · On-site

$50K - $60K/yr

Troubleshoot basic internet, Wi-Fi, connectivity, power, cabling, and workstation issues ... Previous experience in IT support, help desk support, technical support, or a similar role.

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Internet Tech Support information

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$27K

$43.5K

$66K

How much do internet tech support jobs pay per year?

As of Sep 11, 2026, the average yearly pay for internet tech support in the United States is $43,480.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,500.00 and $47,000.00 per year, depending on experience, location, and employer.

What does an Internet Tech Support specialist do?

An Internet Tech Support specialist assists customers with troubleshooting and resolving issues related to internet connectivity, devices, and network equipment. They guide users through step-by-step solutions, help configure modems and routers, and may escalate complex problems to higher-level technicians. Their goal is to ensure customers have a reliable and secure internet connection by providing clear instructions and technical support, often via phone, chat, or email.

What are the key skills and qualifications needed to thrive as an Internet Tech Support specialist?

To thrive as an Internet Tech Support specialist, you need a solid understanding of networking concepts, troubleshooting techniques, and typically a high school diploma or relevant certification. Familiarity with ticketing systems, remote diagnostic tools, and common operating systems is essential. Excellent communication, patience, and problem-solving abilities help you effectively assist users and resolve issues. These skills ensure efficient problem resolution, customer satisfaction, and smooth operation of internet services.

What are some common challenges faced by Internet Tech Support professionals, and how can they be managed effectively?

Internet Tech Support professionals often encounter challenges such as troubleshooting complex connectivity issues, managing high call volumes, and addressing frustrated or non-technical customers. To manage these effectively, it's important to develop strong problem-solving skills, maintain patience and empathy, and stay updated on the latest networking technologies. Regular training and collaboration with more experienced team members can also help in resolving uncommon issues efficiently. Working as part of a supportive team environment can make it easier to share knowledge and reduce stress during busy periods.

What is the difference between Internet Tech Support vs Network Support Specialist?

AspectInternet Tech SupportNetwork Support Specialist
CertificationsCompTIA A+, Network+ (often)CompTIA Network+, Cisco CCNA
Work EnvironmentHelp desks, remote support, customer serviceCorporate networks, data centers, on-site troubleshooting
Job FocusResolving internet connectivity, browser issues, device setupMaintaining and troubleshooting local and wide area networks
Industry UsageIT support companies, ISPs, tech retailersLarge organizations, telecom companies, IT departments

Internet Tech Support primarily focuses on assisting users with internet connectivity, browser problems, and device setup, often in customer service settings. Network Support Specialists handle network infrastructure, including configuring and maintaining networks within organizations. While both roles require networking knowledge and certifications, Internet Tech Support emphasizes end-user support, whereas Network Support Specialists focus on network infrastructure management.

What cities are hiring for Internet Tech Support jobs?

Cities with the most Internet Tech Support job openings:

What are popular job titles related to Internet Tech Support jobs?

For Internet Tech Support jobs, the most frequently searched job titles are:

Internet Tech Support jobs near you

Technology Support

Roswell, GA • On-site

Motion Recruitment Partners, LLC
Recruiting and Staffing Services • 1 - 5K employees
Learn more about Motion Recruitment Partners, LLCexternal

$20.25 - $27.75/hr

Other

Re-posted yesterday

Job description

Windows Technical Support
Premier North Atlanta -based organization is seeking an experienced Windows Desktop Technical Support consultant for a long-term contract position. In this role, you will provide on-site end-user computing support including: investigating, troubleshooting, and resolving hardware, software, network, and instructional technology incidents.
Responsibilities:
  • Provide assistance to schools in troubleshooting IT technology in several learning locations, media centers, admin facilities and support offices.
  • Manage service requests through the ticketing system, meeting Service Level Agreements (SLA) including response time and resolution time.
  • Communicate bi-directionally regarding status of IT incidents and planned IT initiatives (such as online testing) to the service desk, technical support coordinators and schools through the incident tracking software.
  • Assist with general maintenance to keep network running smoothly and with on-site network-related repair requests with service desk personnel.
  • Document LAN wiring diagram including: wiring closet identification, wiring closet equipment configuration, and wiring drop identification.
  • Set up new devices, workstations, print stations, and assignments to default printers.

Required Skills:
  • 5+ years of providing end user support in an enterprise level organization, administering a Windows computing environment, or working with WAN/LAN environments.
  • Windows 10, Office 365 and Active Directory experience required.
  • Microsoft Certification (MCP or MCSE or any desktop support certifications) is a nice to have, not required.
  • Understanding of and experience working with technology hardware, including desktop computers, laptops, tablets, smart phones, printers, projectors, smart boards, scanners, and digital cameras.
  • Knowledge of one or more operating systems, such as Microsoft, Mac, or Linux.
  • Experience imaging using SCCM to create collections and push software.
  • Familiarity with IT support tools, such as Active Directory, Remedy or LANdesk.
  • Working knowledge of PC/LAN application software including word processing (MS Word), spreadsheets (MS Excel), E-Mail (MS Outlook) and Internet Browsers (Internet Explorer, Chrome, Safari).

MUST have own reliable transportation to travel to different locations in Metro Atlanta. Mileage reimbursement available.

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