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Internal It Support Jobs in Kansas (NOW HIRING)

IT Assistant

Lyons, KS

$15.50 - $21.25/hr

IT Assistant Title: Technology Support Assistant Pay Rate: See Classified Handbook Supervisor: Director of Technology USD 405 General Summary : We're seeking a tech savvy individual to provide ...

Administrative Support * Accounts Payable Support * Risk Management Support * Financial & Process Assistance IT Office Internship The IT Intern - Office engages in a hands-on, immersive technology ...

Manager, IT Services

Leawood, KS · On-site

$92.40K - $113.30K/yr

This role will oversee support processes, manage third-party IT support resources, and serve as a key escalation point for complex technical issues within our corporate environment. The ideal ...

Manager, IT Services

Leawood, KS · On-site

$92.40K - $113.30K/yr

This role will oversee support processes, manage third-party IT support resources, and serve as a key escalation point for complex technical issues within our corporate environment. The ideal ...

Client Support Technician

Overland Park, KS · On-site

$21.25 - $29.25/hr

The successful candidate will be responsible for providing technical support to our internal and ... Collaborate with members of the IT team to ensure that customers receive the highest level of ...

IT Internal Audit Senior

Topeka, KS · On-site

$88.50K - $116.20K/yr

The IT Internal Audit Senior executes IT General Controls (ITGC) and IT Application Controls (ITAC ... This role may support operational, financial, compliance, and non-information systems-related audit ...

Client Support Technician

Overland Park, KS

$21.25 - $29.25/hr

The successful candidate will be responsible for providing technical support to our internal and ... Collaborate with members of the IT team to ensure that customers receive the highest level of ...

Our IT Service Desk Interns have exposure to various IT functions while learning from experienced ... If you are passionate about technology, end-user support, and providing world class customer ...

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Internal It Support information

See Kansas salary details

$12

$22

$33

How much do internal it support jobs pay per hour?

As of May 28, 2026, the average hourly pay for internal it support in Kansas is $22.36, according to ZipRecruiter salary data. Most workers in this role earn between $18.41 and $25.29 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Internal IT Support specialist, and why are they important?

To thrive as an Internal IT Support specialist, you need strong troubleshooting abilities, a solid understanding of computer systems and networks, and typically a degree in IT or relevant certifications such as CompTIA A+ or Microsoft Certified Professional. Familiarity with ticketing systems, remote desktop tools, and enterprise software like Active Directory is essential. Excellent communication, patience, and problem-solving skills set top performers apart in this role. These skills ensure rapid issue resolution, minimize downtime, and support seamless business operations.

What are some typical challenges faced by Internal IT Support professionals, and how can they effectively manage them?

Internal IT Support professionals often encounter challenges such as handling a high volume of support requests, troubleshooting diverse technical issues, and managing user expectations under tight deadlines. Effective prioritization, clear communication, and maintaining up-to-date technical knowledge are key strategies for managing these challenges. Collaborating closely with other IT team members and end-users also helps ensure issues are resolved efficiently and that employees are empowered to use technology effectively within the organization.

What are Internal IT Support roles?

Internal IT Support professionals are responsible for assisting an organization's employees with technical issues related to computer systems, software, and networks. They troubleshoot problems, install and configure hardware and software, and ensure that technology runs smoothly within the company. Their goal is to minimize downtime and help staff work efficiently by resolving technical issues quickly. Internal IT Support staff often work as part of a team and may provide both remote and on-site assistance. They also play a key role in maintaining IT security and implementing updates.

What is the difference between Internal IT Support vs Help Desk Technician?

AspectInternal IT SupportHelp Desk Technician
CertificationsCompTIA A+, Network+, Microsoft CertifiedCompTIA A+, Help Desk certifications
Work EnvironmentIn-house, corporate offices, IT departmentsHelp desk, remote support, call centers
Employer & IndustryBusinesses, government agencies, large organizationsIT service providers, support centers, tech companies

Internal IT Support and Help Desk Technicians both require similar certifications and work in technical support roles. However, Internal IT Support typically works within a company's internal IT department, handling a broader range of technical issues on-site. Help Desk Technicians often provide remote support, focusing on troubleshooting user issues via phone or ticket systems. Both roles are essential in maintaining IT operations, but their work environments and scope differ slightly.

What are popular job titles related to Internal It Support jobs in Kansas? For Internal It Support jobs in Kansas, the most frequently searched job titles are:
What job categories do people searching Internal It Support jobs in Kansas look for? The top searched job categories for Internal It Support jobs in Kansas are:
What cities in Kansas are hiring for Internal It Support jobs? Cities in Kansas with the most Internal It Support job openings:
Infographic showing various Internal It Support job openings in Kansas as of May 2026, with employment types broken down into 2% As Needed, 79% Full Time, 14% Part Time, and 5% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $46,503 per year, or $22.4 per hour.
Information Technology Support Technician I

Information Technology Support Technician I

Renaissance Financial

Overland Park, KS • On-site

$20.25 - $28/hr

Other

Medical, Retirement

This job post has expired today. Applications are no longer accepted.


Job description

Information Technology Support Technician I

Job Category: IT Requisition Number: INFOR001179

Job Details

Description

About Renaissance Financial

Renaissance Financial is a comprehensive financial services firm with locations in St. Louis, Overland Park, Omaha, Lincoln, Phoenix, and Salt Lake City. Our mission: Using creative business and personal planning, we help our clients achieve financial freedom… one relationship at a time. Our true team approach and entrepreneurial atmosphere set us apart from other firms in our industry. Joining our close-knit team at Renaissance Financial will inspire professional growth through numerous opportunities while creating a lasting impact on our organization and community. We support and reward our staff through team outings and industry leading benefits because we sincerely care about the well-being of our team members.

We are an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

The mission of this full-time position is to provide technical assistance and support for computer systems, software, and hardware within the organization. You will work closely with team members to troubleshoot issues, maintain system performance, and resolve networking problems. Using a technical background, excellent problem-solving skills, and a deep understanding of computer systems and networking, you will support the organization's IT needs and ensure optimal functionality.

Primary Responsibilities

  • Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware through phone, email, and in-person communications.
  • Guide users through troubleshooting steps and provide training on computer usage.
  • Maintain daily performance of computer systems.
  • Respond to email messages from team members.
  • Install, modify, and repair computer hardware and software.
  • Reimage computer hardware, follow asset disposal procedures.
  • Run diagnostic programs to resolve problems.
  • Diagnose and resolve networking issues related to Local Area Networks (LAN) and Wide Area Networks (WAN).
  • Maintain timely communication with end users throughout any issues or interactions.

Perform general administrative and operational support duties as assigned.

Essential Characteristics

  • Excellent communication skills with the ability to effectively collaborate with cross-functional teams.
  • Ability to work independently and manage multiple priorities in a fast-paced environment.
  • Strong problem-solving skills and attention to detail.
  • Ability to convey complex concepts in a clear and concise manner.
  • Patience, empathy, and enthusiasm for teaching and helping others succeed.

Education, Training, and Experience

  • Associate's degree or higher in Computer Science or similar field, or equivalent experience
  • 1-2 years' experience working in technical support.
  • Understanding of computer systems and networking.
  • CompTIA A+ (preferred)

Computer Equipment and Software

Proficiency in the use of computer programs for:

  • Microsoft Office (365) Products
  • Windows 11
  • Apple Phones (iOS) / Android

Proficiency in the use of office equipment

  • Computer
  • Voice (VOIP/Teams Phones)
  • Printer/Copier/Fax machines

Working Conditions

  • Professional office environment.
  • Standard work week of 40 hours.
  • This position might require some travel (<10%)
  • Ability to lift 25lbs, bend/crawl to access underneath desks, etc.

Benefits and Incentives

  • Employer Paid Medical Insurance
  • Employer provided 401k contribution (up to 10% based on team member eligible compensation annually).
  • Potential for Annual Variable Compensation and Bonuses.
  • Employer Licensing Coverage and Growth Opportunities

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.