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Internal Communication Jobs in Springfield, IL (NOW HIRING)

Carrington

Customer Advocate Specialist

Springfield, IL · On-site

$22 - $26/hr

Ability to communicate with internal and external partners utilizing a softphone; requires ability to hear and speak effectively. Our Company: Carrington Mortgage Holdings is a holding company whose ...

Memorial Health

REIMBURSEMENT SPECIALIST

Springfield, IL

$17.14 - $26.56/hr

Demonstrates excellent oral and written communication, customer relations, and listening skills ... This may include internal departments, patients (or other responsible parties), third-party payors ...

gpac

Entry-Level Nutritionist

Springfield, IL · On-site

... internal reporting needs • Provide nutritional information and technical support to internal ... Strong communication and teamwork skill * Proficiency with Microsoft Office Suite If this sounds ...

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All JobsInternal Communication JobsInternal Communication Jobs in Springfield, IL

Internal Communication information

See Springfield, IL salary details

$45.6K

$108.6K

$181.4K

How much do internal communication jobs pay per year?

As of Aug 15, 2026, the average yearly pay for internal communication in Springfield, IL is $108,621.00, according to ZipRecruiter salary data. Most workers in this role earn between $84,700.00 and $140,700.00 per year, depending on experience, location, and employer.

Is internal communication a stressful job?

Internal communication roles can be stressful due to the need to manage multiple stakeholders, meet tight deadlines, and ensure clear messaging across an organization. Success in this field often requires strong communication skills, organization, and the ability to handle high-pressure situations. However, stress levels vary depending on the company's size, culture, and workload management.

What are the key skills and qualifications needed to thrive as an internal communication specialist?

To thrive as an Internal Communication Specialist, you need excellent written and verbal communication skills, a background in communications or related fields, and experience developing messaging strategies. Familiarity with intranet platforms, email marketing tools, and collaboration systems like Microsoft Teams or Slack is often required. Strong interpersonal skills, creativity, and the ability to manage projects effectively help professionals excel in this role. These skills ensure clear, consistent messaging that fosters employee engagement and alignment with organizational goals.

What do internal communication jobs do?

Internal communication jobs involve creating and delivering messages within an organization to keep employees informed, engaged, and aligned with company goals. These roles often require strong writing, editing, and interpersonal skills, and may involve managing communication channels such as intranets, emails, and meetings.

What is the difference between Internal Communication vs Public Relations?

AspectInternal CommunicationPublic Relations
Primary FocusCommunicating with employees and internal stakeholdersManaging external image and media relations
Work EnvironmentCorporate offices, internal channelsMedia outlets, public events, press releases
Required CredentialsCommunications, PR, or related degrees often preferredCommunications, PR, journalism degrees common
Employer UsageUsed within companies for employee engagementUsed by organizations to shape public perception

Internal Communication and Public Relations both involve strategic messaging but target different audiences. Internal Communication focuses on employees and internal stakeholders, ensuring alignment and engagement. Public Relations manages the company's external reputation, media relations, and public image. While they share similar skills and credentials, their goals and audiences differ significantly.

What are some common challenges faced by professionals in internal communication roles, and how can they be addressed?

Professionals in Internal Communication often face the challenge of engaging a diverse workforce and ensuring that important messages resonate across various departments and levels. Balancing transparency with confidentiality, especially during organizational changes, can also be complex. To address these challenges, it's important to tailor messages to different audiences, leverage multiple communication channels, and actively seek feedback to improve content relevance and effectiveness. Building strong relationships with leadership and other teams further enhances message alignment and trust.

What is internal communication?

Internal communication refers to the processes and tools used to share information, updates, and messages within an organization. Its goal is to ensure that employees are informed, engaged, and aligned with the company’s mission, values, and goals. Internal communication can include emails, newsletters, intranets, meetings, and digital platforms to foster collaboration and transparency. Effective internal communication improves employee morale, productivity, and overall organizational success.

What cities near Springfield, IL are hiring for Internal Communication jobs?

Cities near Springfield, IL with the most Internal Communication job openings:

Internal Communication jobs near you
Infographic showing various Internal Communication job openings in Springfield, IL as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 24% Part Time, and 3% Contract. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution, with an average salary of $108,621 per year, or $52.2 per hour.

Customer Advocate Specialist

Carrington

Springfield, IL • On-site

$22 - $26/hr

Other

Medical, Retirement

Posted 12 days ago

Job description

Come join our amazing team and work from home!

The Mortgage Customer Advocate Specialist will be responsible for providing general office administrative and support tasks to the legal department to ensure proper tracking and organization of customer complaints and issues. Perform all duties in accordance with the company’s policies and procedures, all US state and federal laws and regulations, wherein the company operates. The target pay for this position $22.00 - $26.00 an hour.

What you'll do:

  • Create, maintain, file, and retrieve Customer Advocacy Department files.

  • Maintain and update customer complaint file tracking system.

  • Retrieve scanned documents from the department’s document management system and import historical documents into the system as necessary; ensure data is accurate for reporting purposes.

  • Maintain all internal/external email inboxes as needed.

  • Assist with exception reporting as needed.

  • Assist the department, including preparing outgoing responses, as needed.

  • Responsible for reviewing all Advocate scanned mail and determining handling.

  • Maintain accurate and complete records for documentation.

  • Participate in and respond to internal and external routine audits as needed.

  • Provide general administrative support and other duties as needed.

What you'll need:

  • High School Diploma or equivalent work experience.

  • One (1) to three (3) years administrative experience in a legal/complaint handling, corporate environment or residential mortgage servicing company required.

  • Hours are 7:30 am - 4:00 pm PST

  • Familiarity with mortgage servicing and lending terminology

  • Excellent verbal and written communication skills

  • Outstanding attention to detail and strong analytical and organizational skills

  • Proficient with Microsoft 365 (Word, Outlook, Excel, and OneDrive)

  • Ability to multi-task and work in a fast-paced environment

  • Ability to understand, remember, and apply oral and/or written instructions or other information.

  • Ability to understand, remember, and communicate routine and factual information.

  • Exercise good judgment.

  • Ability to organize thoughts and ideas and effectively communicate.

  • Ability to count, add, subtract, multiply, divide and to record, balance, and check results for accuracy.

  • Ability to understand and follow specific instructions and guidelines.

  • Ability to communicate with internal and external partners utilizing a softphone; requires ability to hear and speak effectively.

Our Company:

Carrington Mortgage Holdings is a holding company whose primary businesses include asset management, mortgages, real estate transactions and real estate logistics. Collectively, the businesses are vertically and horizontally integrated, and provide a broad range of real estate services encompassing nearly all aspects of single-family residential real estate transactions in the United States. Guided by a leadership team with a wealth of industry experience and guided by a consistent philosophy, Carrington maintains the necessary infrastructure to ensure stability and maximize value during any market cycle. We hope you’ll consider joining our growing team of uniquely talented professionals as we transform residential real estate. To read more visit: www.carringtonhc.com .

What We Offer:

  • Comprehensive healthcare plans for you and your family. Plus, a discretionary 401(k) match of 50% of the first 4% of pay contributed.

  • Access to several fitness, restaurant, retail (and more!) discounts through our employee portal.

  • Customized training programs to help you advance your career.

  • Employee referral bonuses so you’ll get paid to help Carrington and Vylla grow.

  • Educational Reimbursement.

  • Carrington Charitable Foundation contributes to the community through causes that reflect the interests of Carrington Associates. For more information about Carrington Charitable Foundation, and the organizations and programs, it supports through specific fundraising efforts, please visit: carringtoncf.org.

California Privacy Notice: https://oag.ca.gov/privacy/ccpa

#Carrington

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Carrington is an equal opportunity employer. It is the policy of the company that applicants be considered for positions for which they qualify without regard to race, color, religion, sex, gender identity, national origin, ancestry, age, marital status, sexual orientation, protected veterans status, physical or mental disability or any other legally protected category. Carrington will make reasonable accommodations for known physical or mental limitations of a qualified applicant or employee with a disability unless the accommodation will impose an undue hardship on the company.

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