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Quality Assurance Manager

An Opportunity you Do-Nut want to miss! 

To become the world's greatest baker, we need the world's greatest team members 

Summary 

As Quality Assurance Manager (QA Program Leader), you will be responsible for designing, executing, and assisting in the day-to-day management of QA activities in our manufacturing plants. You will be leading a team consisting of QA technicians, all within a fast-paced food manufacturing environment.

What FGF Offers: 

• FGF believes in Home Grown Talent, accelerated career growth with leadership training, and unleashing your potential. 
• Competitive Compensation, Health & Welfare Benefits including Vision & Dental, and flexible options at competitive premiums. 
• 401 (k) matching program
• Discount program - Restaurants, gyms, shopping, etc.
• Tuition reimbursement 

Primary Responsibilities 

• Manage and lead the QA team across 3 shifts, ensuring that tasks are conducted consistently, efficiently, and meet the needs of the business.
• Developing a constructive work environment through excellent interpersonal, team-building skills, leadership, open communications, encouraging input, and constructive performance management.
• Work with all levels of management in providing expertise, technical support, recommendations, and leadership as it pertains to QA and Food Safety activities.
• Review the implementation and efficacy of the quality systems by conducting regular internal audits, which support the GFSI program
• Lead HACCP, GMP, and BRC program, including updates, maintenance, verifications, and validation as required.
• Act as a cross-functional liaison to ensure all plants are meeting regulatory and compliance requirements for all stakeholders.
• Scheduling and conducting monthly GMP, internal, and external audits with your cross-functional team. Coordinate and lead 3rd party audits
• Complete supplier audits as required and evaluate suppliers based on risk
• Evaluate audit findings and implement and/or recommend appropriate corrective and preventive actions, ensuring effective closure.
• Introduce and support innovative approaches to current audit best practices while simultaneously working with the team to document new policies and practices as required.
• Identify training needs supporting the Quality and Food Safety programs and organize training.
• Perform GMP, HACCP technical and SOP training as required.
• Draft and implement quality assurance/food safety policies and procedures
• Assist with cross-functional SOP development and ensure that facility SOPs and related documents are in the correct format, properly stored, and distributed as per manufacturing excellence requirements
• Conduct a Risk Assessment for all quality-related non-conformities and work on solving the most critical items.
• Conduct Root Cause Analysis to solve critical non-conformities. Knowledge in the 5Why process is an asset.
• Assist in follow-up and issue any corrective actions, if necessary, based on deviations found in the plant process or resulting from customer complaints.
• Ensure that the pest control program is being maintained and liaise with the operation to ensure that all requirements are met.
• Maintaining an attitude of continuous process improvement and training of Team Members

Required Experience 

• Postsecondary degree in a relevant field (preferably Biology or Food Science)
• A minimum of 5 years in a QA leadership role within a food manufacturing environment is required
• Internal auditor training/certificate
• Knowledge and experience of HACCP, GMPs
• Experience with the implementation and maintenance of a GFSI audit program
• Experience and/or education in continuous improvement, Six Sigma, or lean manufacturing is highly desirable
• Strong leadership and team-building skills
• Strong interpersonal and communication skills
• Excellent MS Office skills  

What is the recipe for a great career at FGF? 

Working at FGF Brands, there is never a dull moment! FGF is a leading North American bakery company with facilities across the USA and Canada with a specialized focus across all key bakery categories, including naan, muffins, croissants, donuts, cakes, artisan breads, and flatbreads.  

As an innovative company that is continually growing, there is always challenging yet rewarding work to be a part of. We have an entrepreneurial spirit that encourages all our Team Members to use their creativity and out-of-the-box thinking to come up with solutions and new ideas.  

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