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Intern Level 2 Engineer Jobs (NOW HIRING)

All Copy Products

Level 2 Support Engineer

Tempe, AZ · On-site

The Level 2 Engineer will provide remote and onsite service for various IT technologies, ensuring high-quality work and effective resolution of escalated support tickets. Responsibilities : • ...

HUSH

Intern: Architectural Design

Brooklyn, NY · On-site

$20/hr

Intern level Supervisor: Senior Designer Who we are: We are a team of Proactive, Respectful ... programming skills are a plus. • An architectural education is appreciated but by no means ...

HUSH

Intern: Architectural Design

New York, NY · On-site +1

Intern level Supervisor: Senior Designer Who we are: We are a team of Proactive, Respectful ... programming skills are a plus. • An architectural education is appreciated but by no means ...

Bentley Group, Inc.

Civil Engineer Intern (EI)

Longwood, FL · On-site

$54.70K - $63.40K/yr

... intern level engineering work in the office and field related to civil engineering and construction projects • Verify and backcheck all work prior to submittal to the Engineer of Record, project ...

Bentley Group, Inc.

Civil Engineer Intern (EI)

Longwood, FL · On-site

$54.70K - $63.40K/yr

... intern level engineering work in the office and field related to civil engineering and construction projects • Verify and backcheck all work prior to submittal to the Engineer of Record, project ...

HUSH

Intern: Architectural Design

New York, NY · On-site +1

$20/hr

Intern level Supervisor: Senior Designer Who we are: We are a team of Proactive, Respectful ... Additional modeling/rendering/ programming skills are a plus. An architectural education is ...

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As of May 31, 2026, the average hourly pay for intern level 2 engineer in the United States is $19.31, according to ZipRecruiter salary data. Most workers in this role earn between $16.11 and $20.91 per hour, depending on experience, location, and employer.
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Intern Level 2 Engineer jobs near you
Level 2 Support Engineer

Level 2 Support Engineer

All Copy Products

Tempe, AZ • On-site

Full-time

Posted 3 days ago

All Copy Products rating

6.5

Company rating: 6.5 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

240th of 333 rated retail wholesalers

Job description

Job Summary:
All Copy Products is expanding its Verticomm team and is seeking a talented Level 2 Engineer to assist clients with their technical support needs. The Level 2 Engineer will provide remote and onsite service for various IT technologies, ensuring high-quality work and effective resolution of escalated support tickets.
Responsibilities:
• Responsible for producing high quality work during normal business hours.
• Responsible to report all work completed in our ticketing system in real time.
• Responsible for following all documentation, policies, process and procedures as laid out by the Department head.
• Responsible to resolve all escalated tickets and perform a knowledge transfer to Level 1 technicians as time permits.
• Responsible for creating KB’s articles in our ticketing system and IT Glue repository.
• Responsible to meet Key performance measurements around SLA.
• Responsible to go to Client locations when necessary to resolve end user issues or do maintenance on Network equipment.
• Abilities to effectively execute standard requests for Support tickets relating to Desktop/Laptop hardware, software related as they are escalated.
• Ability to perform advanced troubleshooting of hardware and software issues triage incidents appropriately providing resolution.
• Ability to perform advanced troubleshooting for clients end user server/application systems.
• Ability to perform advanced network functionality tests to isolate local system issues or a wider network issue.
Qualifications:
Required:
• Responsible for producing high quality work during normal business hours.
• Responsible to report all work completed in our ticketing system in real time.
• Responsible for following all documentation, policies, process and procedures as laid out by the Department head.
• Responsible to resolve all escalated tickets and perform a knowledge transfer to Level 1 technicians as time permits.
• Responsible for creating KB’s articles in our ticketing system and IT Glue repository.
• Responsible to meet Key performance measurements around SLA.
• Responsible to go to Client locations when necessary to resolve end user issues or do maintenance on Network equipment.
• Abilities to effectively execute standard requests for Support tickets relating to Desktop/Laptop hardware, software related as they are escalated.
• Ability to perform advanced troubleshooting of hardware and software issues triage incidents appropriately providing resolution.
• Ability to perform advanced troubleshooting for clients end user server/application systems.
• Ability to perform advanced network functionality tests to isolate local system issues or a wider network issue.
• Excellent written and oral communication skills.
• Excellent troubleshooting skills.
• Ability to identify . Manage tactical priorities.
• Ability to decipher ticket urgency and set priorities to meet client needs based on SLA.
• Assist in process and procedure improvements.
• Advanced knowledge of Windows Operating Systems, WIN 10 and Win 11.
• Advanced knowledge of Office suites products with primary focus on Outlook 365, Excel and Word.
• Advanced knowledge of Network Firewalls, Switching, and Wireless hardware.
Company:
All Copy Products provides document solutions for small- and medium-sized businesses. Founded in 1975, the company is headquartered in Denver, USA, with a team of 201-500 employees. The company is currently Growth Stage.

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