INTERN
Phoenix, AZ · On-site
$24/hr
INTERN Apply now Job No: 542471 Work Type: Internship Location: PHOENIX Categories: Social Work ... Supports the creation and deployment of an AI-based solution designed to assist the IT Help Desk ...
INTERN
Phoenix, AZ · On-site
$24/hr
INTERN Apply now Job No: 542471 Work Type: Internship Location: PHOENIX Categories: Social Work ... Supports the creation and deployment of an AI-based solution designed to assist the IT Help Desk ...
IT Intern Opportunity - Unpaid
$13.50 - $18.25/hr
General help desk assistance * Additional tasks to be assigned as time permits Skills that will be ... Job Purpose of an Information Technology Intern The Information Technology (IT) Intern assists ...
IT Intern Opportunity - Unpaid
$13.50 - $18.25/hr
General help desk assistance * Additional tasks to be assigned as time permits Skills that will be ... Job Purpose of an Information Technology Intern The Information Technology (IT) Intern assists ...
Management Intern
Tempe, AZ · On-site
$20/hr
Help manage keys as directed by University Housing staff, and direct supervisor * Perform weekly ... Gain and maintain knowledge of hall, desk, and University Housing procedures and policies (key ...
Management Intern
Tempe, AZ · On-site
$20/hr
Help manage keys as directed by University Housing staff, and direct supervisor * Perform weekly ... Gain and maintain knowledge of hall, desk, and University Housing procedures and policies (key ...
Volunteer/Intern
Phoenix, AZ · On-site
$15 - $19.75/hr
A Volunteer/Intern enjoys assisting young people and students that are underserved and ... Helping at the front desk answering calls and greeting students. * Interacting with potential ...
Volunteer/Intern
Phoenix, AZ · On-site
$15 - $19.75/hr
A Volunteer/Intern enjoys assisting young people and students that are underserved and ... Helping at the front desk answering calls and greeting students. * Interacting with potential ...
Product Marketing & Enablement Intern
$20.70 - $25.36/hr
This is an exciting opportunity to join a high-performing team and help shape the next phase of ... Regularly required to sit at a desk in front of a computer and use hands to finger, handle, or feel ...
Product Marketing & Enablement Intern
$20.70 - $25.36/hr
This is an exciting opportunity to join a high-performing team and help shape the next phase of ... Regularly required to sit at a desk in front of a computer and use hands to finger, handle, or feel ...
Product Marketing & Enablement Intern
Phoenix, AZ · On-site
$20.70 - $25.36/hr
This is an exciting opportunity to join a high-performing team and help shape the next phase of ... Regularly required to sit at a desk in front of a computer and use hands to finger, handle, or feel ...
Product Marketing & Enablement Intern
Phoenix, AZ · On-site
$20.70 - $25.36/hr
This is an exciting opportunity to join a high-performing team and help shape the next phase of ... Regularly required to sit at a desk in front of a computer and use hands to finger, handle, or feel ...
Additionally, this role enhances the department's learning environment by assessing employee desk ... help shape a healthier Pima County! This classification is in the unclassified service and is ...
Additionally, this role enhances the department's learning environment by assessing employee desk ... help shape a healthier Pima County! This classification is in the unclassified service and is ...
Additionally, this role enhances the department's learning environment by assessing employee desk ... help shape a healthier Pima County! This classification is in the unclassified service and is ...
Additionally, this role enhances the department's learning environment by assessing employee desk ... help shape a healthier Pima County! This classification is in the unclassified service and is ...
Prolonged periods sitting at a desk and working on a computer. Benefits What You'll Gain ... You will receive a stipend intended to help alleviate potential costs that you may incur from ...
Prolonged periods sitting at a desk and working on a computer. Benefits What You'll Gain ... You will receive a stipend intended to help alleviate potential costs that you may incur from ...
... help protect the Forest's sensitive natural and cultural resources. The Visitor Services Intern ... desk, answering phones, responding to voicemails, stocking printed guides and interpretive ...
... help protect the Forest's sensitive natural and cultural resources. The Visitor Services Intern ... desk, answering phones, responding to voicemails, stocking printed guides and interpretive ...
Office Manager
$18.35 - $20/hr
MEMBERSHIP MANAGEMENT Help BGCF collect and manage data so that we can commit to Continuous Quality ... Answer the front desk phone promptly and professionally. * Answer emails and compose correspondence ...
Quick apply
Office Manager
$18.35 - $20/hr
MEMBERSHIP MANAGEMENT Help BGCF collect and manage data so that we can commit to Continuous Quality ... Answer the front desk phone promptly and professionally. * Answer emails and compose correspondence ...
Intern Help Desk information
What does an Intern Help Desk do?
An Intern Help Desk assists users with basic IT issues, such as troubleshooting computer problems, resetting passwords, and providing support for software and hardware. They work under the supervision of senior IT staff, learning to resolve common technical issues and escalate more complex problems when necessary. This role provides valuable hands-on experience in IT support and customer service, helping interns develop problem-solving and communication skills that are essential for a career in information technology.
What kinds of technical issues will I typically handle as an Intern Help Desk, and how much autonomy will I have in resolving them?
As an Intern Help Desk, you'll commonly assist users with issues such as password resets, software installation, basic troubleshooting of hardware and software, and network connectivity problems. Most organizations provide clear protocols and escalation paths, so you'll often start with straightforward tasks under supervision and gradually take on more complex issues as you gain confidence and experience. You'll collaborate closely with full-time IT staff, learning from their expertise, and you'll usually have access to documentation and ticketing systems to track your work. This structure supports skill development while ensuring that users receive prompt, accurate support.
What is the difference between Intern Help Desk vs Help Desk Technician?
| Aspect | Intern Help Desk | Help Desk Technician |
|---|---|---|
| Credentials | Typically pursuing or recently completed relevant education; no formal certification required | Often required to have certifications like CompTIA A+ or similar |
| Work Environment | Entry-level, training-focused, often in educational or corporate settings | Operational, troubleshooting, and support-focused in various industries |
| Employer Usage | Internships offered by companies for training and experience | Full-time or part-time support roles in organizations |
| Search & Comparison Intent | Learning about entry-level IT support roles | Understanding professional support technician roles |
Intern Help Desk roles are designed for students or newcomers gaining initial experience, often with less formal certification. Help Desk Technicians are more experienced, with certifications and responsibilities for resolving technical issues. The internship provides training, while the technician role involves active support and troubleshooting in a professional setting.
What are the key skills and qualifications needed to thrive as an Intern Help Desk, and why are they important?
To thrive as an Intern Help Desk, you need a basic understanding of computer hardware, software troubleshooting, and excellent problem-solving abilities, often supported by coursework in IT or computer science. Familiarity with help desk ticketing systems, remote desktop tools, and common operating systems like Windows and macOS is typically expected. Strong communication, patience, and a customer-focused attitude help interns excel in supporting users and resolving technical issues. These skills ensure efficient and effective technical support, contributing to overall organizational productivity and user satisfaction.
What are the most commonly searched types of Help Desk jobs in Arizona? The most popular types of Help Desk jobs in Arizona are:
What cities in Arizona are hiring for Intern Help Desk jobs? Cities in Arizona with the most Intern Help Desk job openings:
State Of Arizona rating
7.8
Based on 99 frontline employees who took The Breakroom Quiz
20th of 50 rated states
Job description
INTERN
Apply now Job No: 542471
Work Type: Internship
Location: PHOENIX
Categories: Social Work/Human Services
DEPARTMENT OF CHILD SAFETY The Arizona Department of Child Safety (DCS) is a social and human services agency whose mission is to successfully partner with families, caregivers, and the community to strengthen families, ensure safety, and achieve permanency for all Arizona's children through prevention, services, and support.
INTERN Job Location:
INFORMATION TECHNOLOGY
3003 N Central Ave Phoenix, AZ 85012
3003 N Central Ave Phoenix, AZ 85012
Posting Details:
Salary: $24.0000 HRLY
Grade: 4
Closing Date: July 24, 2026
Grade: 4
Closing Date: July 24, 2026
Job Summary:
This position assists with various functions across the IT department. The internship offers students hands-on work experience in collaboration, software development life cycle (SDLC), and exposure to real-world IT operations.
Job Duties:
- Supports the creation and deployment of an AI-based solution designed to assist the IT Help Desk with password reset workflows.
- Assists in the development and implementation of standard work related to new processes and systems.
- Participates in team collaboration activities, requirement-gathering sessions, and technical planning meetings.
Knowledge, Skills & Abilities (KSAs):
Knowledge of:
- Python or C#
- User account management principles
Skills in:
- Excellent written and verbal communication
- Attention to detail
- Research and problem-solving
Ability of:
- Prioritize tasks and manage a varied workload in a fast-paced environment
- Build effective and positive working relationships with a diverse group
- Collaborate with technical and non-technical stakeholders
- Follow and adhere to the agency's policies and procedures.
Selective Preference(s):
N/A
Pre-Employment Requirements:
Must obtain and maintain a valid Arizona Fingerprint Clearance Card and clear the DCS Central Registry.
If this position requires driving or the use of a vehicle as an essential function of the job to conduct State business, then the following requirements apply: Driver's License Requirements.
All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).
Retirement:
Positions in this classification participate in the Arizona State Retirement System (ASRS). Enrollment eligibility will become effective after 27 weeks of employment.
Contact Us:
Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by contacting 602-255-3141 or by email at ADA@AZDCS.GOV. Requests should be made as early as possible to allow time to arrange the accommodation. Should you have any further questions regarding the interview process you can reach out to a member of our recruitment team at 602-255-2903 or by email at recruiting@azdcs.gov. The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer.
Advertised: 21 Jul 2026 US Mountain Standard Time
Applications close: 24 Jul 2026 US Mountain Standard Time
Back to search results Apply now Refer a friend
Whatsapp Facebook LinkedIn Email App
What State Of Arizona employees say
Pay
Benefits
Hours and flexibility
Workplace
Get the full story on Breakroom
About State of Arizona
Sourced by ZipRecruiter
State of Arizona is not a conventional company, but the governmental structure presiding over the U.S. state of Arizona, headquartered in Phoenix, AZ. The State of Arizona operates within the industry of government administration and public services across various sectors including education, health, public safety, transportation, and economic services. These services are aimed to ensure the security, prosperity, and well-being of the Arizona citizens and communities. Founded on February 14, 1912, when Arizona became the 48th state to join the Union, the State of Arizona is committed to providing people-centric, efficient, and effective government. Its mission is to improve the quality of life for all Arizonans by providing a secure environment and advancing the state's economy.
Industry
Public administration
Company size
10,000+ Employees
Headquarters location
Phoenix, AZ, US
Year founded
1912