1

Intern Help Desk Technician Jobs in Springfield, MA

Millions of times a day, we help people on their path to better health -from advising on ... Must possess or be in process of obtaining valid intern and/or technician licensure as required

Millions of times a day, we help people on their path to better health -from advising on ... Must possess or be in process of obtaining valid intern and/or technician licensure as required

Millions of times a day, we help people on their path to better health -from advising on ... Must possess or be in process of obtaining valid intern and/or technician licensure as required

Millions of times a day, we help people on their path to better health -from advising on ... Must possess or be in process of obtaining valid intern and/or technician licensure as required

Millions of times a day, we help people on their path to better health -from advising on ... Must possess or be in process of obtaining valid intern and/or technician licensure as required

Pharmacy Intern

Glastonbury, CT · On-site

$20.75 - $42/hr

Millions of times a day, we help people on their path to better health -from advising on ... Must possess or be in process of obtaining valid intern and/or technician licensure as required

Millions of times a day, we help people on their path to better health -from advising on ... Must possess or be in process of obtaining valid intern and/or technician licensure as required

Pharmacy Intern

Vernon, CT · On-site

$20.75 - $42/hr

Millions of times a day, we help people on their path to better health -from advising on ... Must possess or be in process of obtaining valid intern and/or technician licensure as required

Millions of times a day, we help people on their path to better health -from advising on ... Must possess or be in process of obtaining valid intern and/or technician licensure as required

Millions of times a day, we help people on their path to better health -from advising on ... Must possess or be in process of obtaining valid intern and/or technician licensure as required

Millions of times a day, we help people on their path to better health -from advising on ... Must possess or be in process of obtaining valid intern and/or technician licensure as required

Pharmacy Intern

South Windsor, CT · On-site

$20.75 - $42/hr

Millions of times a day, we help people on their path to better health -from advising on ... Must possess or be in process of obtaining valid intern and/or technician licensure as required

Millions of times a day, we help people on their path to better health -from advising on ... Must possess or be in process of obtaining valid intern and/or technician licensure as required

Millions of times a day, we help people on their path to better health -from advising on ... Must possess or be in process of obtaining valid intern and/or technician licensure as required

Millions of times a day, we help people on their path to better health -from advising on ... Must possess or be in process of obtaining valid intern and/or technician licensure as required

Millions of times a day, we help people on their path to better health -from advising on ... Must possess or be in process of obtaining valid intern and/or technician licensure as required

Pharmacy Intern

Glastonbury, CT · On-site

$20.75 - $42/hr

Millions of times a day, we help people on their path to better health -from advising on ... Must possess or be in process of obtaining valid intern and/or technician licensure as required

Millions of times a day, we help people on their path to better health -from advising on ... Must possess or be in process of obtaining valid intern and/or technician licensure as required

Be Seen First

Position Overview We are seeking a customer-focused Desktop Support Technician to provide onsite ... Required Qualifications * 3+ years of Desktop Support, Help Desk, or End User Computing experience.

New

Showing results 21-40

Intern Help Desk Technician information

See Springfield, MA salary details

$9

$17

$25

How much do intern help desk technician jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for intern help desk technician in Springfield, MA is $17.37, according to ZipRecruiter salary data. Most workers in this role earn between $14.38 and $19.18 per hour, depending on experience, location, and employer.

What does an intern help desk technician do?

An Intern Help Desk Technician assists users by troubleshooting hardware and software issues, responding to support requests, and helping to resolve technical problems. They may install and configure computer systems, provide guidance to users, and escalate complex issues to senior technicians. This role is often an entry-level position that provides hands-on experience with IT support and can be a stepping stone to more advanced positions in information technology.

What are some common challenges faced by intern help desk technicians, and how can they best prepare to overcome them?

Intern Help Desk Technicians often encounter challenges such as managing multiple support requests simultaneously, troubleshooting unfamiliar technical issues, and communicating effectively with users who have varying levels of technical knowledge. To overcome these challenges, interns should focus on developing strong organizational skills, practice patience and active listening, and familiarize themselves with the organization's common software and hardware. Seeking guidance from more experienced team members and utilizing available knowledge bases can also help interns quickly build confidence and competence in the role.

What are the key skills and qualifications needed to thrive as an intern help desk technician, and why are they important?

To thrive as an Intern Help Desk Technician, you need a solid understanding of basic computer hardware, software troubleshooting, and familiarity with operating systems, often supported by coursework or entry-level IT certifications like CompTIA A+. Experience with ticketing systems, remote desktop tools, and common office software is typically required. Strong communication, patience, and problem-solving abilities are crucial for effectively assisting users and managing technical issues. These skills ensure timely and accurate technical support, promote user satisfaction, and create a foundation for growth in IT roles.

What is the difference between Intern Help Desk Technician vs Help Desk Technician?

AspectIntern Help Desk TechnicianHelp Desk Technician
CredentialsTypically pursuing or recently completed relevant certifications or degreesUsually holds certifications like CompTIA A+ or similar
Work EnvironmentInternship setting, often part-time or temporaryFull-time or part-time professional role in IT support
Employer UsageUsed by companies for training and entry-level supportEstablished role for ongoing technical support
Search IntentComparing entry-level support roles and internshipsLooking for professional IT support jobs

In summary, an Intern Help Desk Technician is typically a student or recent graduate gaining practical experience, often in a temporary or training capacity. A Help Desk Technician is a full-time professional responsible for ongoing technical support and troubleshooting within an organization.

Is an intern help desk technician a good entry-level IT job?

An intern help desk technician role is a common entry-level position in IT that provides hands-on experience with troubleshooting, customer support, and basic technical tasks. It helps develop foundational skills in hardware, software, and ticketing systems, making it a valuable starting point for a career in IT. However, the role typically offers limited responsibilities and lower pay compared to full-time positions, but it can lead to more advanced opportunities with experience and additional certifications.

What are the most commonly searched types of Help Desk Technician jobs in Springfield, MA?

The most popular types of Help Desk Technician jobs in Springfield, MA are:

What are popular job titles related to Intern Help Desk Technician jobs in Springfield, MA?

For Intern Help Desk Technician jobs in Springfield, MA, the most frequently searched job titles are:

What job categories do people searching Intern Help Desk Technician jobs in Springfield, MA look for?

The top searched job categories for Intern Help Desk Technician jobs in Springfield, MA are:

What cities near Springfield, MA are hiring for Intern Help Desk Technician jobs?

Cities near Springfield, MA with the most Intern Help Desk Technician job openings:

Infographic showing various Intern Help Desk Technician job openings in Springfield, MA as of August 2026, with employment types broken down into 6% Internship, 77% Full Time, and 17% Part Time. Highlights an 100% In-person job distribution, with an average salary of $36,138 per year, or $17.4 per hour.

$20.50 - $42/hr

Part-time

Dental, Vision

Re-posted 28 days ago


CVS Health rating

5.8

Company rating: 5.8 out of 10

Based on 4,361 frontline employees who took The Breakroom Quiz

92nd of 113 rated pharmacies


Job description

You've invested a lot of time and energy in your education. Now you want the chance to make your mark. We offer challenging opportunities for you to learn and grow professionally. In our programs, you'll be immersed in a culture of continuous improvement, with the goal of changing health care for the better.

Position Summary:

Health is everything. At CVS Health, colleagues are committed to increasing access, lowering costs, and improving quality of care. Millions of times a day, we help people on their path to better health -from advising on prescriptions to helping manage chronic and specialty conditions. As a 3rd year pharmacy intern, you have a significant role in our company working as a part of the pharmacy team- delivering our purpose, modeling our values, and demonstrating genuine, authentic care for our patients.

While working as a 3rd year pharmacy intern, under the direct supervision of a licensed pharmacist, you play a critical role in ensuring a safe and effective Retail Pharmacy work environment that delivers exceptional care to each patient. This includes but is not limited to:

  • Patient Safety
  • Pharmacy Professional Practice
  • Regulatory Requirements
  • Quality Assurance
  • Customer Service
  • Inventory Management
  • Workflow Management excluding final prescription verification

Primary Roles and Responsibility:

A key component of the pharmacy intern role is keeping your customers and patients healthy through adoption and management of patient care programs. Additionally, you will:

  • Lead with Heart - display empathy and compassion for your patients, customers, caregivers, and colleagues on your team
  • Seek new ways to grow, collaborate with others, and deliver better outcomes
  • Align others around our purpose to bring your heart to every moment of your health and gain support and commitment
  • Facilitate a team culture that promotes caring, energy, enthusiasm, and pride

Education:

  • Accepted into or actively enrolled in an ACPE accredited college or school of pharmacy

Required Qualifications:

  • Accepted into or actively enrolled in an ACPE accredited college or school of pharmacy
  • 0-3 years relevant work experience
  • Must possess or be in process of obtaining valid intern and/or technician licensure as required
  • Strong communication and presentation skills
  • Complete all required training within state guidelines and required timeframe
  • Ability to:
    • Have regular and predictable attendance, including nights and weekends
    • Be mobile and remain upright for extended periods of time
    • Lift, scan, and bag items
    • Finger Dexterity: Picking, pinching, typing or otherwise working primarily with fingers rather than whole hand or arm
    • Reach overhead; able to stretch or reach out with the body, arms, and/or legs to grasp items
    • Extend hand(s) and arm(s) multiple directions to place, move, or lift items
    • Precision control: able to adjust machines to exact positions
    • Stoop to a considerable degree and requiring full use of the lower extremities and back muscles to move items between low and high positions, including bending spine at the waist
    • Visual Acuity: Close visual acuity to perform activities such as: transcribing, viewing a computer terminal, reading, visual inspection involving small parts
    • Able to orally communicate information and instructions to colleagues and customers
    • Occasional lifting of up to 20 lbs; exerting up to 20 lbs. of force occasionally and/or up to 10 lbs. of force frequently, and/or a negligible amount of force constantly to move objects

Ability To:

  • Have regular and predictable attendance, including nights and weekends
  • Complete any additional tasks as directed by supervisor or manager
  • Complete all required training and obtain required licensure (if applicable) within state guidelines

Preferred Qualifications:

  • Immunization eligibility
  • Proficiency in Microsoft Office Suite (Outlook, Excel, Word, PowerPoint, etc.)
  • Once state regulations are met, pharmacy interns should be striving to provide patient immunizations as this is an essential pharmacist function

Pay Range

The typical pay range for this role is:


$20.50 - $42.00


Whether in our pharmacies or through our health service offerings, we are pioneering a bold new approach to total health care. As health care innovators, we are making quality care affordable, accessible, simple and seamless. We await your fresh ideas, new perspectives, and the unique contributions you will make to our organization.

Great benefits for great people

We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.

This parttime position is eligible for a range of benefits and programs that support the physical, emotional, and financial wellbeing of colleagues. Depending on hours worked and eligibility, the benefits for this position include dental, vision, wellness resources, employee discounts, access to certain voluntary benefits, and other programs.


Additional details about available benefits are provided during the application process and on Benefits Moments.

We anticipate the application window for this opening will close on: 10/03/2026

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.


What CVS Health employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom