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Intermediate Representative Jobs in Toronto, ON (NOW HIRING)

Canon Careers

34477

Brampton, ON · Hybrid

CA$43K - CA$48K/yr

The Representative Customer Experience role acts as a primary point of contact, facilitating ... Intermediate time management/multi-tasking skills to efficiently call or email prospects using ...

FCT

Representative, Customer Service

Oakville, ON · On-site

As a Customer Service Representative, you will be responsible for inbound and outbound calls. You ... Intermediate computer skills in MS Office products (Word, Excel and PowerPoint); * Our core hours ...

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Intermediate Representative information

What is an intermediate representative?

Intermediate Representatives are professionals who serve as a bridge between entry-level and senior roles within an organization, typically in customer service, sales, or administrative departments. They handle more complex tasks and inquiries than junior team members, often resolving escalated issues, mentoring new staff, and ensuring customer satisfaction. Their responsibilities may include processing transactions, providing information, and maintaining client relationships. Intermediate Representatives are expected to possess solid communication and problem-solving skills, as well as a good understanding of company policies and procedures.

What skills and qualifications are needed to thrive as an intermediate representative?

To thrive as an Intermediate Representative, you need strong customer service skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with CRM systems, phone systems, and basic office software is commonly required. Excellent communication, patience, and attention to detail are standout soft skills in this role. These competencies are vital for efficiently resolving customer inquiries, maintaining client satisfaction, and supporting organizational operations.

How does an intermediate representative typically collaborate with other departments within a company?

Intermediate Representatives often serve as a crucial link between customers, internal teams, and management. They frequently communicate with departments such as sales, customer service, and technical support to resolve client issues and ensure smooth transactions. This collaboration requires clear communication, attention to detail, and a willingness to coordinate with various teams to meet customer needs. Building strong working relationships with colleagues across departments can enhance problem-solving efficiency and contribute to professional growth within the organization.

What are the most commonly searched types of Representative jobs in Toronto, ON?

The most popular types of Representative jobs in Toronto, ON are:

What job categories do people searching Intermediate Representative jobs in Toronto, ON look for?

The top searched job categories for Intermediate Representative jobs in Toronto, ON are:

What cities near Toronto, ON are hiring for Intermediate Representative jobs?

Cities near Toronto, ON with the most Intermediate Representative job openings:

Intermediate Representative jobs near you
Infographic showing various Intermediate Representative job openings in Toronto, ON as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 23% Part Time, and 2% Contract. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution.

Inside/Outside Sales Business Development Representative - Medical Diagnostic Software

Just Sales Jobs

Toronto, ON • On-site

CA$68K - CA$75K/yr

Full-time

Medical, Dental, Life

Re-posted 8 days ago

Job description

As an Inside/Outside Sales Business Development Representative, Medical Diagnostic Software, you will sell cloud-based diagnostic medical software that allows cardiology tests recorded at a clinic or lab to be read and diagnosed remotely by a physician. You will primarily be selling to office and clinic managers, who are frequently the effective entry point, and to physicians. This role is approximately 80-90% new business development and 10-20% account management in Year 1, with leads coming primarily from your own self-sourced outreach (cold calling, email, LinkedIn) and occasionally from inbound website enquiries. Customers are cardiology diagnostic clinics, ambulatory care providers, and diagnostic labs across the Greater Toronto Area, Ontario, and eventually the rest of Canada. This is a newly created position, the second position in the sales team, reporting directly to the Director of Business Development. The base salary is $68,000 - $75,000 CAD, plus commission.

COMPENSATION & BENEFITS
     $68,000 - $75,000 CAD base salary, plus commission
     Year 1 OTE: $90,000 - $105,000 CAD, at approximately a 70% base / 30% variable split
     Commission plan currently in development; full details shared upon engagement confirmation
     Comprehensive group benefits through Canada Life, including health, dental, disability, and life insurance
     Health Care Spending Account
     Laptop provided
     Personal cell phone reimbursed
     Fully remote work arrangement
 
THE COMPANY & CULTURE

Our client was founded in approximately 1998 and has been in business for 28 years. They are a privately owned, small team, currently in a growth stage with 5-30% year-over-year growth, established and profitable. Headquartered in Toronto, Ontario, with 8 employees working fully remote, they license cloud-based diagnostic medical software that allows cardiology tests recorded at a clinic or lab to be uploaded, read, and diagnosed remotely by a physician, with results returned to the ordering clinic and the patient’s family physician. They also provide ongoing support to users of the software. Their clients include a province-wide health authority, and they maintain very low client churn across 28 years of operating history. The culture is small, collaborative, and fully remote, with very long employee tenure - most of the team has been with the company 15 years or more - and a strong emphasis on client support from every employee.

OFFICE LOCATION & SALES TERRITORY
     Head Office: Toronto, Ontario, Canada
     Work arrangement: Fully remote (work-from-home). No required office days. Optional use of a boardroom in the Vaughan/Concord area for occasional in-person meetings.
     Sales territory: Greater Toronto Area (primary prospecting focus), then Ontario, then the balance of Canada as accounts arise
     Approximately 99% of prospects are small to mid-size cardiology clinics, including multi-site physician clinics, sold remotely
     Selective in-person clinic visits are being piloted as one channel among several, primarily for candidates based in the GTA
     Hours: Standard business hours, Monday to Friday. No evening or weekend requirement.
     Overnight travel: None required
 
EXPERIENCE, BACKGROUND & EDUCATION REQUIREMENTS
     1-3 years of B2B sales experience - sales development, inside sales, or another customer-facing sales role. Must have personally carried and worked a new-business number.
     Sales type: B2B, primarily by phone, email, LinkedIn, and video, with willingness to conduct occasional in-person clinic visits in the GTA
     Industry experience preferred: healthcare SaaS, health-tech, EMR or practice-management software, digital diagnostics, or B2B technology and SaaS more broadly; ideally selling into clinics or physician practices today
     Candidates with clinic and physician relationships but without a SaaS background (e.g., medical supplies, diagnostic equipment, pharma-adjacent) will also be considered, provided they can demonstrate the ability to learn and present technology credibly and have a genuine new-business track record
     Experience selling to office/clinic managers and to physicians is an asset
     Education: post-secondary education in business, marketing, or a related field is preferred, not required
     A valid driver’s licence and access to a vehicle is an asset for occasional GTA clinic visits
 
TECHNICAL SKILLS
     CRM software (HubSpot, Salesforce, or comparable) - Intermediate
     Microsoft Word, Excel, and PowerPoint - Intermediate
     Online screen-sharing and video demonstration tools - Intermediate
     High general computer proficiency required - this role sells software to technical, clinical buyers
 
THE PRODUCT / SERVICE / SOLUTION
     Cloud-based diagnostic medical software platform enabling cardiology tests recorded at a clinic or lab to be uploaded, reviewed, and diagnosed remotely by a physician, with results returned to the ordering clinic and the patient’s family physician
     Ongoing customer support services for platform users
 
PROSPECTIVE CUSTOMERS / INDUSTRY FOCUS / DECISION MAKER(S)
     Cardiology diagnostic clinics (primary focus), including multi-site physician clinics
     Ambulatory care environments and diagnostic labs
     Longer term: OB/GYN and vascular clinics, and acute care environments
     Approximately 99% of prospects are small to mid-size clinics, sold remotely
     Primary decision-makers: office and clinic managers, who are frequently the effective entry point, and physicians
 
SALES CYCLE / ORDER VALUE / ACCOUNT SIZE
     Annual contract values typically range from $5,000 to $15,000
     Deal sizes support a remote-close motion; no travel is required to close business
     Sales cycle length: approximately 4 months
 
COMPETITIVE ADVANTAGES
     28 years of operating history with very low client churn
     Remote reading capability that improves physician productivity, which is the primary reason clients buy given increasingly restrictive per-test reimbursement conditions
     Platform reliability and a long track record of consistent service
     Established relationship with a province-wide health authority client
 
TYPICAL DAY & DUTIES
     80% New Business Development
     20% Account Management

On a typical day you will self-source pipeline through cold calling, email, LinkedIn, and multi-channel outreach into cardiology and diagnostic clinics, qualify prospects, participate in and eventually run online produc