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Intermediate Representative Jobs in Raleigh, NC (NOW HIRING)

AA2IT

Customer Service Rep

Durham, NC · On-site

$14.50 - $19.75/hr

Customer Service Representative Pay Rate: 35/HR Location: 2 T.W.Alexander Drive, Research Triangle ... Strong computer skills including intermediate knowledge of MS Office, specifically Excel. * Mid ...

Pratt Industries

Customer Service Representative

Raleigh, NC · On-site

$15.50 - $21.25/hr

Customer Service Representative Location : Raleigh, NC Job Type : Full Time, Salary Non-Exempt ... Intermediate computer skills * Strong math/algebra skills * Problem solving and critical thinking ...

Pratt Industries

Customer Service Representative

Raleigh, NC · On-site

$15.50 - $21.25/hr

Customer Service Representative Location : Raleigh, NC Job Type : Full Time, Salary Non-Exempt ... Intermediate computer skills * Strong math/algebra skills * Problem solving and critical thinking ...

Vets Pets

Customer Service Representative

Raleigh, NC · On-site

$15.50 - $21.25/hr

The customer service representative is a client-only facing role whose duties include scheduling ... Intermediate computer proficiency * Basic arithmetic skills * Ability to maintain confidentiality

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Intermediate Representative information

See Raleigh, NC salary details

$23.8K

$43K

$74.8K

How much do intermediate representative jobs pay per year?

As of Aug 17, 2026, the average yearly pay for intermediate representative in Raleigh, NC is $42,984.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,500.00 and $41,800.00 per year, depending on experience, location, and employer.

What is an intermediate representative?

Intermediate Representatives are professionals who serve as a bridge between entry-level and senior roles within an organization, typically in customer service, sales, or administrative departments. They handle more complex tasks and inquiries than junior team members, often resolving escalated issues, mentoring new staff, and ensuring customer satisfaction. Their responsibilities may include processing transactions, providing information, and maintaining client relationships. Intermediate Representatives are expected to possess solid communication and problem-solving skills, as well as a good understanding of company policies and procedures.

What skills and qualifications are needed to thrive as an intermediate representative?

To thrive as an Intermediate Representative, you need strong customer service skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with CRM systems, phone systems, and basic office software is commonly required. Excellent communication, patience, and attention to detail are standout soft skills in this role. These competencies are vital for efficiently resolving customer inquiries, maintaining client satisfaction, and supporting organizational operations.

How does an intermediate representative typically collaborate with other departments within a company?

Intermediate Representatives often serve as a crucial link between customers, internal teams, and management. They frequently communicate with departments such as sales, customer service, and technical support to resolve client issues and ensure smooth transactions. This collaboration requires clear communication, attention to detail, and a willingness to coordinate with various teams to meet customer needs. Building strong working relationships with colleagues across departments can enhance problem-solving efficiency and contribute to professional growth within the organization.

What are the most commonly searched types of Representative jobs in Raleigh, NC?

The most popular types of Representative jobs in Raleigh, NC are:

What are popular job titles related to Intermediate Representative jobs in Raleigh, NC?

For Intermediate Representative jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Intermediate Representative jobs in Raleigh, NC look for?

The top searched job categories for Intermediate Representative jobs in Raleigh, NC are:

Intermediate Representative jobs near you
Infographic showing various Intermediate Representative job openings in Raleigh, NC as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution, with an average salary of $42,984 per year, or $20.7 per hour.

Customer Service Rep

AA2IT

Durham, NC • On-site

$14.50 - $19.75/hr

Other

Re-posted 10 days ago

Job description

Customer Service Representative

Pay Rate: 35/HR

Location: 2 T.W.Alexander Drive, Research Triangle Park, NC

Description

Provide ongoing customer service support in an agriculturally based business. Responsible for order processing from receipt of order, delivery of goods and invoicing. Primary tasks include heavy use of SAP for order management and building/maintaining customer relationships. Specific tasks and responsibilities include:

  • Order entry and maintenance in SAP
  • Planning, reviewing, scheduling and booking, and releasing orders for shipment
  • Order issue management
  • Manage order plan and coordination with warehouse to ensure customer requested delivery dates are met
  • Preparing and dispatching shipping documents and associated record keeping
  • Provide consistent quality service and act as a liaison for customers to service providers

Qualifications:

  • Strong computer skills including intermediate knowledge of MS Office, specifically Excel.
  • Mid-level experience using SAP for sales order management, including supporting transactions.
  • Customer service experience – not related to retail sales or a call center setting.
  • Strong communication and follow-up skills.
  • Must have excellent customer focus, teamwork, and problem-solving skills.
  • The candidate must be detailed oriented and have a willingness to do routine data entry and follow through.
  • Undergraduate degree in business or logistics preferred. 2-year degree required.

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