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Intermediate Application Support Analyst Jobs (NOW HIRING)

FleetPride, Inc.

Application Support Analyst

Dallas, TX · On-site

The Application Support Analyst is a dedicated Level 2 Application Support professional responsible for providing production support, issue resolution, and operational stability for critical business ...

Oneida Innovations Group

NY · On-site

We are currently seeking an Application Support Analyst to join our team. This position will provide technical support and expertise for enterprise software applications, ensuring system ...

Victaulic

Application Support Analyst

YOUR IMPACT STARTS HERE We're seeking an experienced IT professional to join our team as an Application Support Analyst, supporting the Global Service Delivery & Release Manager with enterprise ...

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Intermediate Application Support Analyst information

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How much do intermediate application support analyst jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for intermediate application support analyst in the United States is $39.30, according to ZipRecruiter salary data. Most workers in this role earn between $29.33 and $44.71 per hour, depending on experience, location, and employer.

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Application Support Analyst

Irving, TX • On-site

Business Centric Technology
IT Services • 51 - 200 employees
Learn more about Business Centric Technologyexternal

$75K - $85K/yr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 12 days ago

Job description

If you enjoy solving problems, collaborating with business and technical teams, and making a real impact, this role is for you! The Application Support Analyst will be at the center of critical systems that power retail and distribution operations, ensuring everything runs smoothly while continuously improving processes.


This is direct-hire position (NOT Contract/C2C) located in Irving, TX.


Work onsite Mon - Thu at the Irving, TX office (from home on Fridays_.


COMP: $75k to $85K base salary range


WHAT’S IN IT FOR YOU:

  • Medical, dental, and vision with employer contributions
  • Healthcare FSA & telehealth options
  • Paid vacation, sick leave & holidays
  • Life & AD&D insurance, plus multiple 401(k) plans
  • Ongoing learning and development programs


WHAT YOU’LL BE DOING:

  • Deliver production support for core business applications, including Salesforce, Sterling OMS, BY WMS, Boomi, and related systems.
  • Own and manage production support tickets, investigating, troubleshooting, and resolving issues with a strong focus on user experience
  • Partner closely with business stakeholders to understand issues and deliver practical solutions
  • Collaborate with a global team (onshore + offshore) to track, prioritize, and resolve incidents
  • Ensure all tickets and requests meet SLA commitments while maintaining high-quality documentation
  • Perform root cause analysis and identify opportunities for system and process improvements
  • Escalate complex issues to Level 3 support when needed and follow through to resolution
  • Contribute ideas to improve workflows, reduce recurring issues, and enhance system reliability


WHAT YOU’LL BRING:

  • 3+ years of hands-on application or production support experience
  • Experience supporting retail, distribution, ERP, and/or supply chain systems
  • Salesforce, Sterling OMS, Blue Yonder preferred
  • Strong troubleshooting skills with a structured, analytical approach
  • Experience working with ticketing systems like ServiceNow
  • Ability to manage multiple priorities in a fast-paced environment
  • Clear, professional communication with both technical and non-technical users


APPLY TODAY! CP# 8560

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