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Intermediate Analyst Jobs (NOW HIRING)

Mobius

Intermediate Flight Test Analyst

Huntsville, AL · On-site

The Intermediate Analyst position requires a quick learner who can support and lead mission teams during planning and execution of flight tests. Redstone Arsenal - Our MDA analysts and engineers work ...

Mobius

Flight Test Analyst

Huntsville, AL · On-site

The Intermediate Analyst position requires a quick learner who can support and lead mission teams during planning and execution of flight tests. Redstone Arsenal- Our MDA analysts and engineers work ...

Merit 321

Intermediate Business Analyst

Washington, DC · On-site

Intermediate Business Analyst Location: Washington DC Clearance Requirement: TOP SECRET (Active) Summary: The candidate has experience identifying and documenting requirements from end users and ...

Expand Energy

GIS Analyst II

Oklahoma City, OK · On-site

Job Summary This intermediate level position develops and maintains geospatial databases, under general supervision in order to provide support in mapping, spatial data creation and advanced analysis ...

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$29.5K

$71.5K

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How much do intermediate analyst jobs pay per year?

As of May 28, 2026, the average yearly pay for intermediate analyst in the United States is $71,511.00, according to ZipRecruiter salary data. Most workers in this role earn between $54,500.00 and $79,000.00 per year, depending on experience, location, and employer.

What job makes $10,000 a month without a degree?

An Intermediate Analyst typically does not earn $10,000 a month without a degree; such high salaries are more common in specialized fields like software engineering, sales, or entrepreneurship, which often require skills, experience, or certifications rather than formal degrees. High-paying roles in finance, tech, or sales may reach this level through performance and expertise, but they usually demand significant experience or specialized knowledge.
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Intermediate Analyst jobs near you
Infographic showing various Intermediate Analyst job openings in the United States as of May 2026, with employment types broken down into 1% As Needed, 82% Full Time, 9% Part Time, 1% Temporary, and 7% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $71,511 per year, or $34.4 per hour.
Customer Service Intermediate Analyst

Customer Service Intermediate Analyst

Citigroup Inc

Tampa, FL • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Job description

Customer Service Intermediate Analyst

Working at Citi is far more than just a job. A career with us means joining a team of more than 230,000 dedicated people from around the globe. At Citi, you'll have the opportunity to grow your career, give back to your community and make a real impact.

Job Overview

The Customer Service Intermediate Analyst is an intermediate-level position responsible for providing clients with resolutions and support in coordination with the Customer Service team. The overall objective of this role is to address external customer issues and provide ongoing customer service support. Responsibilities:

  • Manage a portfolio of high-profile clients, ensuring queries are acknowledged, investigated and resolved timely and professionally and in line with departmental standards
  • Provide coaching and support to team and serve a point of contact for escalations
  • Develop and maintain client portfolio through regular calls and face to face interaction, as needed
  • Inform clients about problems (system failures, market issues) and provide regular resolution updates
  • Advise on and advocate the implementation of process improvement and reengineering to improve client experience
  • Maintain knowledge of new market and regulatory requirements affecting client portfolio/base
  • Escalate customer feedback, processing delays and errors appropriately
  • Conduct necessary analyses to resolve problems, liaising with internal teams on escalation, as necessary
  • Complete tasks such as reviews, audit preparation, capacity planning, reporting and maintain control environment
  • Participate in and advise on inquiry-volume reduction, client experience initiatives and cross-departmental initiatives
  • Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications

  • 2-5 years of customer experience
  • Relevant experience (business/financial environment) preferred
  • Demonstrated project management and organizational skills to prioritize multiple tasks
  • Proven self-reliance and accountability and ability to manage risk
  • Consistently demonstrate clear and concise written and verbal communication with ability to influence stakeholders
  • Proven investigative and analytical skills
  • Consistently deliver high-quality customer service with focus on building client relationships and achieving quality results

Education

  • Bachelor's degree/University degree or equivalent experience

Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

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