Intelligence Operations Manager Jobs in Delaware

Shape the future of operational efficiencies and your career when you spearheadour intelligent automation initiatives to design the future of operationalefficiencies. You have found the right team!

As a Vice President Markets Tax Operations within the North America Markets TaxOperations team, you will own the end-to-end cadence of leadership reporting,strategic messaging, and operational transparency, ensuring senior stakeholdersreceive clear, data-driven narratives that accurately reflect the team'sperformance, priorities, and risk. You will coach and mentor team members,collaborate with stakeholders, design, and deliver training on workflowautomation, and streamline and revolutionize the firm’s processes.

• Develop and deliver executive-level reports and presentations for theManagement Committee and steering committees, providing strategic insightsand thought leadership
• Develop and maintain a working knowledge of the end-to-end business processesacross all sub-teams, ensuring that reporting and communications accuratelyreflect operational realities rather than surface-level summaries
• Coordinate the execution of strategic initiatives and department-widedeliverables in partnership with senior leaders across JPMorgan Chase
• Engage with sub-team leads across all functions within the organization togather operational data, project status, KPIs, and risk indicators on arecurring basis, distilling disparate inputs into a unified, coherent pictureof organizational performance
• Oversee the Tax Utility Leadership Team’s operating rhythm, includingstrategic reviews, goal-setting sessions, and leadership offsites
• Manage governance of the department’s goals, ensuring transparency throughkey performance metrics that measure organizational effectiveness
• Participate in ongoing business planning activities, including budgeting,headcount forecasting, priority setting, and initiative funding
• Partner with other Chiefs of Staff to drive alignment and activation offirm-wide priorities
• Foster strong partnerships with senior leaders and cross-functional teams(e.g., Finance, People) to ensure timely delivery of firm-wide commitments

• 7+ years of experience in delivering intelligent automation and businessanalysis or equivalent experience with at least 3 years in businessmanagement, chief of staff, management consulting, or strategiccommunications roles within a large, matrixed organization
• Bachelor's degree in Business, Tax, Finance, Communications, or a relateddiscipline
• Proven ability to gather and analyze complex data and to develop accurateconclusions with deep comprehension of the business to understand riskimplications
• Significant business and technical expertise and problem-solvingmethodologies focused on analyzing complex operating models, anticipatingissues and use of appropriate technology to mitigate risk
• Advanced knowledge of one or multiple intelligence automation applicationsand programming languages
• Experience in coaching and directing less experienced team members onautomation tools
• Proven ability to operate independently with minimal direction whilemaintaining alignment with leadership priorities
• Experience with analytics and reporting expertise, including the ability tointerpret metrics, identify patterns, and synthesize insights from keyperformance indicators
• Demonstrated success in strategic planning and project management, with astrong sense of urgency and commitment to timely execution
• Strong knowledge and comprehension of Internal Revenue Codes Chapter 3,Chapter 4, and Chapter 61
• Understanding and expert knowledge of Internal Revenue Service Forms W9 andW8 as well as their associated requirements: Forms 1099 series, 1042-S; Forms945 and 1042

• Master of Business Administration or Master’s degree
• Advanced skills and understanding of business analysis, design, development,testing, and deployment
• Preferred experience supporting more than one CCB Operations Function/Line ofBusiness

JPMorganChase, one of the oldest financial institutions, offers innovativefinancial solutions to millions of consumers, small businesses and many of theworld’s most prominent corporate, institutional and government clients under theJ.P. Morgan and Chase brands. Our history spans over 200 years and today we area leader in investment banking, consumer and small business banking, commercialbanking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determinedbased on the role, experience, skill set and location. Those in eligible rolesmay receive commission-based pay and/or discretionary incentive compensation,paid in the form of cash and/or forfeitable equity, awarded in recognition ofindividual achievements and contributions. We also offer a range of benefits andprograms to meet employee needs, based on eligibility. These benefits includecomprehensive health care coverage, on-site health and wellness centers, aretirement savings plan, backup childcare, tuition reimbursement, mental healthsupport, financial coaching and more. Additional details about totalcompensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bringto our global workforce are directly linked to our success. We are an equalopportunity employer and place a high value on diversity and inclusion at ourcompany. We do not discriminate on the basis of any protected attribute,including race, religion, color, national origin, gender, sexual orientation,gender identity, gender expression, age, marital or veteran status, pregnancy ordisability, or any other basis protected under applicable law. We also makereasonable accommodations for applicants’ and employees’ religious practices andbeliefs, as well as mental health or physical disability needs. Visit our FAQsfor more information aboutrequesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, includingDisability/Veterans

J.P. Morgan’s Commercial & Investment Bank is a global leader across banking,markets, securities services and payments. Corporations, governments andinstitutions throughout the world entrust us with their business in more than100 countries. The Commercial & Investment Bank provides strategic advice,raises capital, manages risk and extends liquidity in markets around the world.