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Intelligence Operations Manager Jobs in Delaware

Kleinfelder Inc

Senior Construction Manager

Dover, DE · On-site

Step into Your New Role Kleinfelder is seeking a highly qualified Operations Leader to manage the ... intelligence, and communicates effectively with clients, contractors, agency personnel, and ...

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Intelligence Operations Manager information

What are the key skills and qualifications needed to thrive as an Intelligence Operations Manager, and why are they important?

To thrive as an Intelligence Operations Manager, you need a strong background in intelligence analysis, strategic planning, and operations management, typically supported by a relevant degree and security clearance. Familiarity with intelligence-gathering tools, data analysis software, and classified information systems is essential. Exceptional leadership, critical thinking, and communication skills help you lead teams and coordinate with multiple agencies effectively. These skills and qualities are crucial for ensuring the accurate collection, interpretation, and dissemination of intelligence to support national security objectives.

What are Intelligence Operations Managers?

Intelligence Operations Managers are professionals responsible for overseeing the collection, analysis, and dissemination of intelligence information within an organization or government agency. They manage teams of analysts and operatives, coordinate intelligence-gathering activities, and ensure that information is accurate, timely, and actionable. These managers play a critical role in supporting decision-making processes for security, defense, or law enforcement operations. Their work often involves working closely with other agencies and maintaining strict confidentiality and security protocols.

How does an Intelligence Operations Manager typically collaborate with other departments within an organization?

An Intelligence Operations Manager regularly works cross-functionally, coordinating with teams such as security, legal, IT, and executive leadership to ensure intelligence insights are effectively integrated into decision-making. They often facilitate intelligence briefings, share actionable reports, and advise on potential risks or emerging threats. This collaboration helps align intelligence priorities with organizational goals and supports proactive risk management. Building strong relationships and clear communication channels with other departments is essential for success in this role.
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Intelligence Operations Manager jobs near you
Sr Manager, Operations Analytics & Reporting

Sr Manager, Operations Analytics & Reporting

Best Egg

Wilmington, DE

$115K - $130K/yr

Full-time

Re-posted 26 days ago

Job description

The Job

We are seeking a Sr Manager, Operations Analytics & Reporting, to lead the evolution of analytics, dashboard reporting, forecasting, and performance insights across our consumer lending and customer service operations (originations, servicing, and collections).

This role is responsible for enabling clear, consistent, and actionable views of operational performance, and ensuring that analytics meaningfully supports decision-making across originations, servicing, and collections.

This leader will oversee reporting, forecasting, and analytics capabilities, ensuring alignment between business demand, operational performance, and resource planning, while establishing scalable processes for how data is defined, governed, and used across the organization.

Performance Analytics & Reporting
  • Own development of performance insights that identify drivers, risks, and opportunities across operations
  • Lead consolidation and simplification of dashboards to provide clear, focused views of performance
     
  • Partner with leadership to influence operational decisions through data-driven insights and recommendations
     
  • Develop clear performance narratives connecting data to business outcomes
  • Improve usability and adoption through best practices in reporting design and data storytelling 
Governance & Standardization
  • Own and govern definitions of key operational metrics across teams
  • Drive consistency in how metrics are calculated, presented, and interpreted
  • Establish scalable processes for reporting intake, prioritization, and change management
  • Implement appropriate controls, validation processes, and ownership structures to support data accuracy and consistency
Forecasting & Planning
  • Lead development of demand forecasts and capacity models across operations
  • Ensure forecasting is integrated with performance insights and business strategy
  • Partner with operations and workforce management to align staffing plans with demand
  • Continuously improve forecasting accuracy and responsiveness
Experience
  • 8 - 10+ years of experience in analytics, business intelligence, or operational reporting
  • Experience leading analytics and/or data visualization teams in complex, cross-functional environment
  • Experience supporting operational functions such as loan origination / servicing, call center, processing or similar high-volume environments
  • Experience in financial services, fintech, or other data-intensive industries strongly preferred
Capabilities
  • Ability to simplify complex reporting environments into clear, streamlined, and actionable outputs
  • Strong ability to translate business needs into clear, structured reporting and insights
  • Experience establishing metric definitions, reporting frameworks, and governance practices
  • Demonstrated success improving reporting clarity, consistency, and adoption
  • Strong balance of strategic thinking and hands-on execution
Technical Skills
  • Experience with BI tools such as Power BI or similar platforms
  • Strong understanding of SQL, SAS, data modeling, and data warehousing concepts
  • Familiarity with Snowflake data environments
What Success Looks Like
  • Stakeholders have clear, consistent views of operational performance
  • Reporting is trusted, intuitive, actionable, and streamlined to support efficient decision-making
  • Forecasting and capacity models are accurate and inform planning decisions
  • The team operates with focus, prioritization, and high standards of quality
  • Analytics directly influences operational performance, decision-making, and business outcomes
$115,000 - $130,000 a year
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