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Integrated Airline Services Jobs (NOW HIRING)

ABM

Airline Passenger Assist

Warwick, RI · On-site

$25 - $100/hr

Passenger services positions are very customer service-oriented and "tipping" is allowed and ... ABM) is one of the world's largest providers of integrated facility, engineering, and ...

Atria Group LLC

Java Developer with Airlines

Irving, TX · On-site

$49 - $63.50/hr

... testing, integration, and implementation, and management consulting services to various clients ... Qualifications Airline experience of 1+ years is a must. Ideally they have 2-4 years. Additional ...

ABM

Aviation Supervisor, Cabin Services

Sugar Land, TX · On-site

$20.50/hr

  • Retirement

... with airline, airport, and company standards. This position leads a team of cabin cleaners ... ABM) is one of the world's largest providers of integrated facility, engineering, and ...

ABM

Airline Passenger Assist

Houston, TX · On-site

$9/hr

Passenger services positions are very customer service-oriented and "tipping" is allowed and ... ABM) is one of the world's largest providers of integrated facility, engineering, and ...

ABM Industries, Inc.

AIRLINE PASSENGER ASSIST

Dallas, TX · On-site

$14.75 - $18.75/hr

Passenger services positions are very customer service-oriented and "tipping" is allowed and ... ABM) is one of the world's largest providers of integrated facility, engineering, and ...

ABM

AIRLINE PASSENGER ASSIST

Sugar Land, TX

$13.50 - $17/hr

Passenger services positions are very customer service-oriented and "tipping" is allowed and ... ABM) is one of the world's largest providers of integrated facility, engineering, and ...

ABM

Airline Passenger Assistant

Sugar Land, TX · On-site

$12.75 - $16.75/hr

Passenger services positions are very customer service-oriented and "tipping" is allowed and ... ABM) is one of the world's largest providers of integrated facility, engineering, and ...

ABM

Airline Passenger Assistant

Sugar Land, TX

$11/hr

Passenger services positions are very customer service-oriented and "tipping" is allowed and ... ABM) is one of the world's largest providers of integrated facility, engineering, and ...

ABM

Airline Passenger Assist LIT

Little Rock, AR · On-site

$11/hr

Passenger services positions are very customer service-oriented and "tipping" is allowed and ... ABM) is one of the world's largest providers of integrated facility, engineering, and ...

ABM

Airline Passenger Assist AMA

Amarillo, TX · On-site

$12/hr

Passenger services positions are very customer service-oriented and "tipping" is allowed and ... ABM) is one of the world's largest providers of integrated facility, engineering, and ...

ABM

Airline Passenger Assistant

Lexington, KY

$12.50 - $16.25/hr

Passenger services positions are very customer service-oriented and "tipping" is allowed and ... ABM) is one of the world's largest providers of integrated facility, engineering, and ...

ABM

Airline Passenger Assistant

Sugar Land, TX

$12.75 - $16.75/hr

Passenger services positions are very customer service-oriented and "tipping" is allowed and ... ABM) is one of the world's largest providers of integrated facility, engineering, and ...

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Showing results 21-40

All JobsIntegrated Airline Services Jobs

Integrated Airline Services information

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$10

$41

$60

How much do integrated airline services jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for integrated airline services in the United States is $41.91, according to ZipRecruiter salary data. Most workers in this role earn between $33.65 and $48.80 per hour, depending on experience, location, and employer.

What is the difference between Integrated Airline Services vs Airline Customer Service Agent?

AspectIntegrated Airline ServicesAirline Customer Service Agent
CredentialsTypically requires customer service certifications, airline-specific trainingCustomer service training, sometimes certifications
Work EnvironmentAirport operations, airline hubs, logistics centersAirport terminals, ticket counters, gate areas
Employer & Industry UsageAirlines, airline service providersAirlines, airports
Job FocusManaging airline operations, logistics, and passenger servicesAssisting passengers, ticketing, boarding

Integrated Airline Services involves managing airline operations and logistics, often working behind the scenes, while Airline Customer Service Agents focus on direct passenger interactions at airports. Both roles require customer service skills and airline-specific training but differ in daily tasks and work environments.

What are the key skills and qualifications needed to thrive in integrated airline services?

To thrive in Integrated Airline Services, you need a solid understanding of airline operations, logistics, and customer service, often supported by relevant industry certifications or a background in aviation management. Familiarity with airline reservation systems, cargo management software, and compliance with aviation regulations is typically required. Strong communication, teamwork, and problem-solving abilities are crucial for coordinating across departments and handling disruptions. These skills ensure seamless service delivery, operational efficiency, and a positive passenger or client experience within the complex airline industry.

How does working in integrated airline services involve collaboration with other departments?

Professionals in Integrated Airline Services regularly collaborate with a variety of departments such as ground operations, customer service, cargo handling, and flight operations. Teamwork is essential, as effective coordination ensures smooth turnaround of aircraft, efficient baggage handling, and timely communication with flight crews. Applicants should expect to work in a fast-paced, dynamic environment where cross-departmental collaboration is key to maintaining safety, punctuality, and customer satisfaction. Being adaptable, communicative, and solution-oriented will help you succeed in this role.

What are integrated airline services?

Integrated Airline Services refer to a range of solutions and support functions that help airlines manage various aspects of their operations more efficiently. These services often include ground handling, cargo management, passenger services, logistics, and IT support, all provided by a single provider to streamline processes and reduce costs. By integrating multiple services, airlines can improve operational efficiency, enhance customer experience, and focus more on their core business of flying. Many companies offer these comprehensive solutions to ensure seamless coordination across different departments within an airline's operation.
More about Integrated Airline Services jobs
What job categories do people searching Integrated Airline Services jobs look for? The top searched job categories for Integrated Airline Services jobs are:
Integrated Airline Services jobs near you
Infographic showing various Integrated Airline Services job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 16% Part Time, 1% Temporary, and 4% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $87,173 per year, or $41.9 per hour.

Director Passenger Services, Customer Experience

Jobtailor

Manhattan, NY • On-site

$150 - $190/hr

Other

Posted 7 days ago

Job description

Responsibilities
  • Serve as the senior operational point of contact for key airline partners within passenger services, monitoring contract performance and ensuring alignment with agreed terms and act as escalation point for service matters and corrections.
  • Provide oversight of passenger services performance across assigned stations, ensuring safe, compliant, and efficient operations.
  • Define and embed WFS passenger service standards across all assigned stations, ensuring alignment with airline-specific brand and service requirements.
  • Lead the development and execution of WFS passenger services training strategy, including onboarding, recurrent training, and leadership development.
  • Lead Quarterly Business Reviews (QBRs), providing clear performance reporting, highlighting risks, and presenting actionable improvement plans.
  • Partner with Ground Leadership to drive a strong service culture and front‑line accountability, oversee structured service recovery programs, and represent WFS in customer reviews, audits, and performance discussions as the passenger services subject matter expert.
Requirements
  • 10+ years of experience in the air cargo, ground handling, airline, or logistics industry in a commercial or senior management role.
  • 6+ years of proven experience in sales, revenue management, or account management with measurable revenue growth results.
  • Strong knowledge of SGHAs, SLAs, airport operations, cargo handling standards, and airline procurement processes.
  • Demonstrated success negotiating multi-million-dollar contracts with airlines, integrators, and logistics companies.
  • Proficiency in Microsoft Office Suite; experience with CRM platforms such as Microsoft Dynamics 365.
  • Bachelor’s degree in Business, Aviation, Logistics, or related field; MBA strongly preferred.
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