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Integrated Account Manager Jobs in Connecticut (NOW HIRING)

ArcBest

Associate Account Manager Enfield, CT

Enfield, CT · On-site

$26.93 - $30.77/hr

This role focuses on managing prioritized leads and accounts, delivering problem-solving solutions ... This is an hourly position paid biweekly. About Us ArcBest is a multibillion-dollar integrated ...

Fortinet

Major Account Manager, SLED

Hartford, CT · On-site +1

$220K - $280K/yr

As a Major Accounts Manager, SLED you will: * Play an integral role in new business pitches, foster ... The Fortinet Security Fabric platform delivers broad, integrated, and automated protections across ...

Fortinet, Inc.

Major Account Manager, SLED

Hartford, CT · On-site +1

$220K - $280K/yr

As a Major Accounts Manager, SLED you will: * Play an integral role in new business pitches, foster ... The Fortinet Security Fabric platform delivers broad, integrated, and automated protections across ...

Fortinet, Inc.

Major Account Manager, SLED

Hartford, CT · On-site

$220K - $280K/yr

As a Major Accounts Manager, SLED you will: * Play an integral role in new business pitches, foster ... The Fortinet Security Fabric platform delivers broad, integrated, and automated protections across ...

Socket.dev

Major Account Manager, SLED

Hartford, CT · On-site

$250/hr

As a Major Accounts Manager, SLED you will: * Play an integral role in new business pitches,foster ... The Fortinet Security Fabric platform delivers broad, integrated, and automated protections across ...

ADI Global

Sr Account Manager

Milford, CT · On-site

ADI Global Distribution is hiring an Sr Account Manager who will increase market share, uncover new ... integrators, installers, and technology professionals. With a global team spanning operations ...

RH

Trade Account Manager

Greenwich, CT

... integrated platform, enabling us to curate the most compelling collection of luxury home ... customer relationship management systems * Basic to proficient knowledge of interpreting and ...

RH

Trade Account Manager

Greenwich, CT · On-site

$24 - $32/hr

... integrated platform, enabling us to curate the most compelling collection of luxury home ... customer relationship management systems * Basic to proficient knowledge of interpreting and ...

JAM Industries, Ltd.

National Accounts Manager

Berlin, CT · On-site

$100 - $125/hr

National Accounts Manager Department: Sales Position Status: Full Time Our Company JAM Industries ... Integrators * Contractors * Dealers * Strategic National Accounts * Own the entire sales cycle ...

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All JobsIntegrated Account JobsIntegrated Account Manager JobsIntegrated Account Manager Jobs in Connecticut

Integrated Account Manager information

What is an integrated account manager?

An Integrated Account Manager is a professional responsible for overseeing and coordinating all aspects of a client's account across multiple service lines or business units. They serve as the main point of contact between the client and the company, ensuring that the client’s needs are met through seamless integration of products, services, and communications. Integrated Account Managers often work closely with internal teams such as sales, marketing, and operations to deliver customized solutions and foster long-term client relationships. Their role is essential in maximizing client satisfaction and driving business growth.

How does an integrated account manager typically coordinate with cross-functional teams to deliver seamless client solutions?

Integrated Account Managers regularly collaborate with teams across marketing, sales, creative, and analytics departments to ensure unified and effective client campaigns. They act as a central point of contact, facilitating communication, aligning project goals, and resolving any interdepartmental challenges that arise. This collaborative approach not only helps to deliver cohesive strategies but also ensures that client expectations are met on time and within budget. Building strong internal relationships and maintaining clear documentation are key to success in this role.

What are the key skills and qualifications needed to thrive as an integrated account manager, and why are they important?

To thrive as an Integrated Account Manager, you need strong project management, client relationship, and strategic planning skills, typically supported by a background in marketing, communications, or business. Familiarity with CRM systems, digital marketing platforms, and analytics tools is highly valuable, and some roles may require certifications like Google Ads or HubSpot. Excellent communication, problem-solving, and multitasking abilities help you manage cross-functional teams and deliver integrated campaigns. These skills ensure seamless campaign execution, satisfied clients, and measurable business outcomes in a competitive marketplace.

What is the difference between Integrated Account Manager vs Client Services Manager?

AspectIntegrated Account ManagerClient Services Manager
Required CredentialsBachelor's degree, industry certifications often preferredBachelor's degree, certifications like PMP or CRM beneficial
Work EnvironmentCollaborates closely with sales, marketing, and technical teamsFocuses on client relationships, support, and service delivery
Employer & Industry UsageCommon in advertising, marketing, and tech sectorsWidely used in consulting, advertising, and customer support industries
Search & Comparison IntentOften compared for roles involving integrated solutions and account coordinationCompared for roles emphasizing client relationship management

The Integrated Account Manager and Client Services Manager roles share similarities in client interaction and industry usage. However, the Integrated Account Manager typically focuses on coordinating multiple services and solutions across departments, while the Client Services Manager emphasizes maintaining and enhancing client relationships and satisfaction. Understanding these distinctions helps candidates and employers align expectations and job responsibilities effectively.

What are popular job titles related to Integrated Account Manager jobs in Connecticut?

For Integrated Account Manager jobs in Connecticut, the most frequently searched job titles are:

What job categories do people searching Integrated Account Manager jobs in Connecticut look for?

The top searched job categories for Integrated Account Manager jobs in Connecticut are:

What cities in Connecticut are hiring for Integrated Account Manager jobs?

Cities in Connecticut with the most Integrated Account Manager job openings:

Integrated Account Manager jobs near you

Associate Account Manager Enfield, CT

ArcBest

Enfield, CT • On-site

$26.93 - $30.77/hr

Full-time

Re-posted 15 days ago

Key responsibilities

  • Perform sales activities for all products available in diverse product lines and multiple markets.

  • Qualify opportunities associated with new and existing customer leads.

  • Manage active loads in progress to provide proactive communication to customers.

ArcBest rating

8.5

Company rating: 8.5 out of 10

Based on 23 frontline employees who took The Breakroom Quiz

14th of 366 rated logistics

Job description

Summary
Company
ArcBest
Location
Enfield-Springfield, CT
Workspace
Hybrid
Pay Type
Hourly, Full-Time
Pay Range: $ 26.93 - $ 30.77
(Amount listed is the base range and may differ by location.)
Job ID
29227
Share this job
Job Description
The Associate Account Manager works with the region's Senior Account Manager, Account Managers, and District Sales Manager to enhance customer service and streamline sales activity. This role focuses on managing prioritized leads and accounts, delivering problem-solving solutions for current ArcBest customers, and engaging in prospecting efforts to attract new clients. As an entry-level position designed to prepare you for a future Account Manager role, you'll gain valuable hands-on experience and develop essential sales skills, contributing to both customer satisfaction and business growth.
Responsibilities
  • Perform sales activities for all products available in diverse product lines and multiple markets.
  • Qualify opportunities associated with new and existing customer leads.
  • Utilize internal and external data to prioritize opportunities.
  • Conduct on-site visits to present ArcBest as an overall solution, as needed.
  • Conduct outbound call and email campaigns, including cold calling.
  • Participate in negotiating the terms of the business relationship.
  • Communicate to clients regarding expectations of all parties.
  • Communicate with or respond to customers in support of company pricing initiatives.
  • Assist with a wide variety of customers in different industries or walks of life.
  • Find and adapt products or product features to suit unusual customer needs.
  • Support and maintain many accounts over long periods of time and diverse circumstances.
  • Communicate account statuses with team on a regular basis.
  • Observe and accompany Account Managers and District Sales Managers in order to gain an understanding of sales techniques and relationship-building strategies to deliver effective solutions to our customers.
  • Work with service centers to rescue distressed shipments, determine root cause and reason for rescue.
  • Collaborate with various departments for handling various departmental tasks.
  • Maintain rapport by communicating in a manner that is suited to the style of each prospect.
  • Serve as a liaison with Yield and other departments within the organization.
  • Manage active loads in progress to provide proactive communication to customers.
  • Manage and maintain Salesforce reports as well as other required reports as needed.
  • Assist in the collection process and cargo claim prevention, as needed.
  • Maintain accurate territory account information in system database(s).
  • Complete sales and performance reports, as instructed and/or as Company guidelines require.
  • Complete expense reports, itinerary, customer and call reports as required by Company guidelines.
  • Assist Sales Team with their customers as needed.
  • Create a customer obsessed sales environment and culture.
  • Other duties and projects, as assigned.

Requirements
Education:
  • Bachelor's Degree, preferred
Experience:
  • Related sales experience, preferred
  • Supply Chain related experience, preferred
Computer Skills:
  • Proficient in Microsoft Office Suite.
Additional Requirements:
  • Knowledge of business solutions and competitors.
  • Must be willing to relocate.
Competencies:
  • Account Management
  • ArcBest Systems & Solutions
  • Client Relationship Management
  • Embracing Challenge
  • Managing Multiple Priorities
  • Negotiating
  • Sales Proposals and Presentations
  • Selling

Other Details
Work Hours:
  • Generally Monday - Friday between 8:00 am - 5:00 pm with occasional irregular hours depending on workload and customer events.
Travel Requirements:
  • Minimal (0%-25%)
Compensation:
  • This is an hourly position paid biweekly.

About Us
ArcBest is a multibillion-dollar integrated logistics company that's helped businesses build better supply chains for over a century. With 14,000+ employees across 250 campuses and service centers, we connect owned assets, a broad brokerage network and innovative technology to deliver end-to-end supply chain solutions for customers around the world.
Our people make the difference. From customer service and operations to technology, sales and logistics professionals, every employee plays a role in supporting customers and solving complex logistics challenges. It's the kind of people-first culture that's earned recognition as a Best Company to Work For by U.S. News & World Report and one of America's Best Employers for Company Culture by Forbes.
At ArcBest, you're part of a team grounded in our core values: Creativity, Integrity, Collaboration, Growth, Excellence and Wellness. Whether you're starting your career or bringing years of experience, you'll find opportunities to learn, grow and make an impact.

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