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Intake Jobs in Washington, DC (NOW HIRING)

Intake Coordinator

Gaithersburg, MD · On-site

$19.50 - $26.50/hr

The Intake Coordinator is the point person responsible for the overall coordination and facilitation of program admissions. This person is responsible for the admission processes of new individuals ...

Intake Coordinator

Gaithersburg, MD · On-site

$19.50 - $26.50/hr

The Intake Coordinator is the point person responsible for the overall coordination and facilitation of program admissions. This person is responsible for the admission processes of new individuals ...

Intake Specialist - VA

Dumfries, VA · On-site

$17.50 - $23.50/hr

Intake Specialist The Intake Specialist is responsible for coordinating the intake process for persons receiving services with Beacon Specialized Living. Represents Beacon to potential referral ...

BIC Intake Specialist

Reston, VA · On-site

$72K - $99K/yr

BIC Intake Specialist Cooley is seeking a BIC Intake Specialist to join the Business Intake and Conflicts team. Position summary: Under the supervision of the Regional Associate Director of Conflicts ...

BIC Intake Specialist

Washington, DC · On-site

$72K - $99K/yr

BIC Intake Specialist Cooley is seeking a BIC Intake Specialist to join the Business Intake and Conflicts team. Position summary: Under the supervision of the Regional Associate Director of Conflicts ...

BIC Intake Specialist

Reston, VA · On-site

$72K - $99K/yr

BIC Intake Specialist Cooley is seeking a BIC Intake Specialist to join the Business Intake and Conflicts team. Position summary: Under the supervision of the Regional Associate Director of Conflicts ...

BIC Intake Specialist

Washington, DC · On-site

$72K - $99K/yr

BIC Intake Specialist Cooley is seeking a BIC Intake Specialist to join the Business Intake and Conflicts team. Position summary: Under the supervision of the Regional Associate Director of Conflicts ...

BIC Intake Specialist Cooley is seeking a BIC Intake Specialist to join the Business Intake and Conflicts team. Position summary: Under the supervision of the Regional Associate Director of Conflicts ...

BIC Intake Specialist

Washington, DC · On-site

$72K - $99K/yr

BIC Intake Specialist Cooley is seeking a BIC Intake Specialist to join the Business Intake and Conflicts team. Position summary: Under the supervision of the Regional Associate Director of Conflicts ...

BIC Intake Specialist Cooley is seeking a BIC Intake Specialist to join the Business Intake and Conflicts team. Position summary: Under the supervision of the Regional Associate Director of Conflicts ...

BIC Intake Specialist Cooley is seeking a BIC Intake Specialist to join the Business Intake and Conflicts team. Position summary: Under the supervision of the Regional Associate Director of Conflicts ...

BIC Intake Specialist

Washington, DC · On-site

$72K - $99K/yr

BIC Intake Specialist Cooley is seeking a BIC Intake Specialist to join the Business Intake and Conflicts team. Position summary: Under the supervision of the Regional Associate Director of Conflicts ...

BIC Intake Specialist

Reston, VA · On-site

$72K - $99K/yr

BIC Intake Specialist Cooley is seeking a BIC Intake Specialist to join the Business Intake and Conflicts team. Position summary: Under the supervision of the Regional Associate Director of Conflicts ...

BIC Intake Specialist

Reston, VA · On-site

$72K - $99K/yr

BIC Intake Specialist Cooley is seeking a BIC Intake Specialist to join the Business Intake and Conflicts team. Position summary: Under the supervision of the Regional Associate Director of Conflicts ...

BIC Intake Specialist Cooley is seeking a BIC Intake Specialist to join the Business Intake and Conflicts team. Position summary: Under the supervision of the Regional Associate Director of Conflicts ...

BIC Intake Specialist

Reston, VA · On-site

$72K - $99K/yr

BIC Intake Specialist Cooley is seeking a BIC Intake Specialist to join the Business Intake and Conflicts team. Position summary: Under the supervision of the Regional Associate Director of Conflicts ...

BIC Intake Specialist

Washington, DC · On-site

$72K - $99K/yr

BIC Intake Specialist Cooley is seeking a BIC Intake Specialist to join the Business Intake and Conflicts team. Position summary: Under the supervision of the Regional Associate Director of Conflicts ...

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Intake information

See Washington, DC salary details

$35K

$50.1K

$94.3K

How much do intake jobs pay per year?

As of Aug 6, 2026, the average yearly pay for intake in Washington, DC is $50,134.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,300.00 and $48,600.00 per year, depending on experience, location, and employer.

What is the difference between Intake vs Case Manager?

AspectIntakeCase Manager
Required CredentialsHigh school diploma or equivalent; some roles may require certificationHigh school diploma or equivalent; often requires additional certifications or experience
Work EnvironmentInitial client contact, administrative tasks, data collectionOngoing client support, service planning, case coordination
Employer & Industry UsageHealthcare, social services, mental health agenciesHealthcare, social services, nonprofit organizations
Search & Comparison IntentUnderstanding initial client intake processManaging client cases and services

Intake specialists focus on the initial client contact and data collection, while case managers handle ongoing support and service coordination. Both roles are essential in social services and healthcare settings, but they differ in responsibilities and scope.

What is an intake specialist?

Intake specialists are professionals who serve as the first point of contact for clients or patients seeking services from an organization, such as a healthcare facility, law office, or social services agency. They gather essential information, assess needs, and determine eligibility for services. Intake specialists also help guide clients through the initial steps of the service process, ensuring accurate documentation and effective communication between clients and the organization.

What are some common challenges faced by professionals in an intake role, and how can they be managed effectively?

Professionals in an Intake role often encounter challenges such as handling high volumes of inquiries, accurately gathering detailed client information, and prioritizing cases based on urgency. Effective time management, strong communication skills, and attention to detail are crucial for success. Collaborating closely with other departments and using case management software can help streamline the intake process, minimize errors, and ensure a positive experience for clients and the organization.

What are the key skills and qualifications needed to thrive as an intake specialist?

To thrive as an Intake Specialist, you need strong organizational skills, attention to detail, and a background in customer service or social services, often supported by a relevant degree or work experience. Familiarity with case management software, electronic records systems, and data entry tools is typically required. Excellent communication, empathy, and problem-solving abilities help Intake Specialists build rapport and accurately assess client needs. These skills are crucial for ensuring efficient client onboarding, accurate information gathering, and effective service coordination.
What are the most commonly searched types of Intake jobs in Washington, DC? The most popular types of Intake jobs in Washington, DC are:
What are popular job titles related to Intake jobs in Washington, DC? For Intake jobs in Washington, DC, the most frequently searched job titles are:
Infographic showing various Intake job openings in Washington, DC as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 18% Part Time, 1% Temporary, and 4% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $50,134 per year, or $24.1 per hour.

Intake Coordinator

Community options

Gaithersburg, MD • On-site

$19.50 - $26.50/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 27 days ago


Community Options rating

6.3

Company rating: 6.3 out of 10

Based on 62 frontline employees who took The Breakroom Quiz

99th of 239 rated social care providers


Job description

Community Options, Inc. is a national non-profit agency providing services to individuals with disabilities in 12 states.
We are currently seeking an Intake Coordinator in Rockville, MD. The Intake Coordinator is the point person responsible for the overall coordination and facilitation of
program admissions. This person is responsible for the admission processes of new individuals and all functions keeping existing individuals current and in good standing. Reporting directly to the Intake Supervisor for Pennsylvania, the Intake Coordinator is responsible for the oversight of individual data and authorizations in Therap, facilitation of new admissions upon intake, and the generating of billing methods in Therap.
Responsibilities
  • Collecting and uploading all necessary admission documentation, such as SSA award letters, birth certificates, Medicaid cards, IDs, etc.
  • Assure service authorizations in Therap are created and maintained to avoid loss of services and payments
  • Attends pre-placement meeting for all new admissions to ensure all necessary documents are collected prior to an admission
  • Enroll/Admit all individuals into Therap
  • Assure new residents and amendments to services are updated and/or entered in Therap
  • Assisting directors with completing rep payee, room and board, eligibility determination, and any other pertinent applications/contracts.
  • Enter, review, and update authorizations for all PA individuals.
  • Weekly generating of Attendance and ISP Data in Therap and communicating completion to the billing department
  • Works Collaboratively with billing department and regional offices for troubleshooting issues impacting billing and cash flow
  • Other duties as assigned by Intake Supervisor

Educational and Work Experience
  • Excellent verbal, written, interpersonal and communication skills
  • Knowledge and understanding of local and regional regulatory operations
  • Knowledge and understanding of state regulations
  • Understanding and commitment to community-based support for persons with disabilities
  • Experience with intake and admissions
  • Excellent time management skills
  • Familiarity with Social Security and Medicaid
  • Working Knowledge of ICD-10 codes
  • Therap experience is a plus
  • Proficiency in Microsoft Outlook, Word and Excel
  • High school diploma or equivalent
  • Ability to establish a comfortable and supportive relationship with individuals receiving support and team members.
  • General understanding of ODP and Waiver services preferred.
  • Experience with HCSIS, and Promise is a

Working Conditions
  • May be required to be on-call in cooperation with other management staff
  • Moderate overtime required throughout the year
  • Minimal hazards, general office working conditions
  • Valid Drivers License with good driving record.

Why Community Options?
  • Competitive Insurance Benefits (Medical, Dental, Vision)
  • Paid Holidays-Including a Birthday Holiday
  • Generous PTO
  • Employee Incentive & Discount Programs
  • 403b Retirement Plan
  • Incredible career growth opportunities

Community Options is an Equal Opportunity Employer M/F/D/V
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

What Community Options employees say

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