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Intake Jobs in Washington, DC (NOW HIRING)

Lawyers On Demand, a Consilio Company

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CONTRACT | Legal Intake Specialist

Washington, DC · Remote

$30/hr

Lawyers on Demand, a Consilio Company, is currently seeking several contract case intake specialists to support one of our large corporate clients. Start: ASAP Duration: long-term, ongoing work, open ...

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Intake information

See Washington, DC salary details

$35K

$50.1K

$94.3K

How much do intake jobs pay per year?

As of Aug 23, 2026, the average yearly pay for intake in Washington, DC is $50,134.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,300.00 and $48,600.00 per year, depending on experience, location, and employer.

What is an intake specialist?

Intake specialists are professionals who serve as the first point of contact for clients or patients seeking services from an organization, such as a healthcare facility, law office, or social services agency. They gather essential information, assess needs, and determine eligibility for services. Intake specialists also help guide clients through the initial steps of the service process, ensuring accurate documentation and effective communication between clients and the organization.

What are the key skills and qualifications needed to thrive as an intake specialist?

To thrive as an Intake Specialist, you need strong organizational skills, attention to detail, and a background in customer service or social services, often supported by a relevant degree or work experience. Familiarity with case management software, electronic records systems, and data entry tools is typically required. Excellent communication, empathy, and problem-solving abilities help Intake Specialists build rapport and accurately assess client needs. These skills are crucial for ensuring efficient client onboarding, accurate information gathering, and effective service coordination.

What are some common challenges faced by professionals in an intake role, and how can they be managed effectively?

Professionals in an Intake role often encounter challenges such as handling high volumes of inquiries, accurately gathering detailed client information, and prioritizing cases based on urgency. Effective time management, strong communication skills, and attention to detail are crucial for success. Collaborating closely with other departments and using case management software can help streamline the intake process, minimize errors, and ensure a positive experience for clients and the organization.

What is the difference between Intake vs Case Manager?

AspectIntakeCase Manager
Required CredentialsHigh school diploma or equivalent; some roles may require certificationHigh school diploma or equivalent; often requires additional certifications or experience
Work EnvironmentInitial client contact, administrative tasks, data collectionOngoing client support, service planning, case coordination
Employer & Industry UsageHealthcare, social services, mental health agenciesHealthcare, social services, nonprofit organizations
Search & Comparison IntentUnderstanding initial client intake processManaging client cases and services

Intake specialists focus on the initial client contact and data collection, while case managers handle ongoing support and service coordination. Both roles are essential in social services and healthcare settings, but they differ in responsibilities and scope.

What are the most commonly searched types of Intake jobs in Washington, DC?

The most popular types of Intake jobs in Washington, DC are:

What are popular job titles related to Intake jobs in Washington, DC?

For Intake jobs in Washington, DC, the most frequently searched job titles are:

What job categories do people searching Intake jobs in Washington, DC look for?

The top searched job categories for Intake jobs in Washington, DC are:

Intake jobs near you
Infographic showing various Intake job openings in Washington, DC as of August 2026, with employment types broken down into 2% As Needed, 81% Full Time, 14% Part Time, and 3% Contract. Highlights an 89% Physical, 4% Hybrid, and 7% Remote job distribution, with an average salary of $50,134 per year, or $24.1 per hour.

CONTRACT | Legal Intake Specialist

Lawyers On Demand, a Consilio Company

Washington, DC • Remote

$30/hr

Contractor

Medical, Dental, Vision

Posted 12 days ago

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Job description

Lawyers on Demand, a Consilio Company, is currently seeking several contract case intake specialists to support one of our large corporate clients.


Start: ASAP

Duration: long-term, ongoing work, open-ended

Pay Rate: $30/hour

Fully Remote


The Intake Specialist serves as the primary point of contact for new matters and legal notifications for the Client legal team. They are responsible for gathering personal, financial, or other relevant details related to incoming legal matters. Creating matters, assigning to the appropriate legal professional based on jurisdiction, and gathering related documents from Client Systems.  Ultimately staging them for the legal professional while ensuring compliance with all federal and state privacy regulations. 


Key Responsibilities:

  • Initial Matter Creation: Collecting notifications via physical mail, email, or in-person and assisting other departments on the engagement of the Legal Team.
  • Data Collection & Verification: Gathering, verifying, and updating client demographic, purchase history, or other related information.
  • Documentation & Compliance:  Processing intake forms, obtaining necessary signatures, and maintaining confidentiality .
  • Scheduling & Coordination: Scheduling appointments and coordinating with internal staff or external partners to facilitate service
  • Record Maintenance: Ensuring all information is accurately entered into Client's Matter Management system or Customer Relationship Management (CRM) systems. 


Required Skills and Qualifications:

  • Communication: Excellent verbal and written communication skills.
  • Organization & Detail: Strong attention to detail and ability to manage multiple tasks.
  • Tech Savvy: Proficiency in computer software, including Microsoft Office and database management. Use of Salesforce, Box, and automotive industry tools such as TechLine and DBS
  • Interpersonal Skills: Ability to work with distressed or diverse populations with empathy.
  • Education: A bachelor’s degree is required, in a related field is preferred. 





LOD is proud to be an equal opportunity employer. Diversity and inclusion is a core part of our Ways of Working, and we celebrate and embrace it. We know the individual differences of our people make us collectively better and we encourage all applicants; including people with disability, career breaks, gender diverse, LGBTQIA, and culturally diverse communities to join us so we can do great things together.

Company Description

Lawyers on Demand, a Consilio company, is a global leader in legal staffing, eDiscovery, risk management, and legal consulting services. The company supports multinational law firms and corporations by providing identifying and sourcing talented individuals for staffing needs, using innovative software, combining deep legal and regulatory industry expertise and excellent client service.