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Intake Assistant Jobs in Washington, DC (NOW HIRING)

Auxira Health, Inc.

Medical Assistant

Columbia, MD · On-site

$20 - $25/hr

Your expertise will help streamline patient intake, assist with diagnostic procedures, and ensure smooth clinical operations within a fast-paced, high-quality medical environment. This paid position ...

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Intake Assistant information

See Washington, DC salary details

$9

$20

$29

How much do intake assistant jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for intake assistant in Washington, DC is $20.58, according to ZipRecruiter salary data. Most workers in this role earn between $15.87 and $24.42 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an intake assistant, and why are they important?

To thrive as an Intake Assistant, you need strong organizational skills, attention to detail, and familiarity with data entry or administrative support, often supported by a high school diploma or equivalent. Experience with client management systems, office software like Microsoft Office Suite, and sometimes knowledge of HIPAA or similar regulations is typically required. Excellent interpersonal skills, active listening, and the ability to remain calm under pressure help Intake Assistants excel in client-facing situations. These skills ensure accurate information gathering, smooth client onboarding, and efficient case processing, which are vital for organizational effectiveness.

What is the difference between Intake Assistant vs Medical Receptionist?

AspectIntake AssistantMedical Receptionist
CredentialsHigh school diploma, some roles may require certification in healthcare administrationHigh school diploma, certification in medical office administration often preferred
Work EnvironmentClinics, hospitals, healthcare officesMedical offices, clinics, hospitals
Primary ResponsibilitiesGathering patient information, scheduling appointments, initial patient intakeChecking in patients, managing appointments, handling phone calls, administrative tasks

Intake Assistants focus on collecting patient information and initial intake procedures, while Medical Receptionists handle front-desk duties like check-ins and scheduling. Both roles work in healthcare settings but have distinct primary functions.

What are some common challenges intake assistants face when managing high volumes of client inquiries?

Intake Assistants often encounter challenges related to balancing multiple client inquiries, prioritizing urgent requests, and maintaining accurate records in fast-paced environments. Effective time management and strong communication skills are essential for handling sensitive information while ensuring each client receives prompt and professional attention. Additionally, Intake Assistants must adapt to evolving procedures and collaborate closely with team members to streamline workflows and avoid bottlenecks.

What is an intake assistant?

Intake Assistants are professionals who help organizations process new clients, patients, or applicants by gathering essential information, completing required paperwork, and ensuring all initial documentation is accurate and complete. They often serve as the first point of contact, assessing needs and directing individuals to appropriate services or departments. Intake Assistants work in a variety of settings, including healthcare, legal, social services, and education, and play a crucial role in streamlining the onboarding process. Their attention to detail and communication skills are vital for ensuring a smooth and efficient intake experience.

What are the most commonly searched types of Intake jobs in Washington, DC?

The most popular types of Intake jobs in Washington, DC are:

Intake Assistant jobs near you

Intake Assistant

TLC - The Treatment and Learning Centers, Inc.

Rockville, MD

$20 - $27/hr

Full-time

Posted 17 days ago

Job description

TLC - The Treatment and Learning Centers in Rockville, MD, is seeking a full-time Intake Assistant to support our Outpatient Pediatric Occupational and Speech-Language Therapy Departments. This position plays an important role in ensuring the smooth day-to-day operation of our therapy services by providing clerical, administrative, and customer service support to staff, patients, and families.

The ideal candidate is organized, detail-oriented, and enjoys working in a collaborative healthcare environment. As a key member of our team, the Intake Assistant helps create a positive experience for families while supporting the delivery of high-quality pediatric therapy services.

Join a team of caring, dedicated, and supportive professionals who are committed to making a meaningful difference in the lives of children and their families. We offer a warm, welcoming, and mission-driven work environment where teamwork, compassion, and professional excellence are valued. If you are looking for an opportunity to contribute to a rewarding organization and be part of a supportive community, we encourage you to apply. EOE

Hourly Rate - $20-$27 per hour, depending on education and experience

Responsibilities of the Intake Assistant:

  • Provide excellent customer/patient services via phone, email, and in person
  • Refer callers to the appropriate departments
  • Complete intake procedures and make appointments for clients
  • Assist clients with forms
  • Enter all intake information into the patient database system and consistently update client email lists

Requirements of the Intake Assistant:

  • High School Diploma, B.A. in related field preferred
  • One year of administrative experience in a comparable health care setting
  • Ability to work independently, handle multiple tasks, collaborate and display patience in working with a diverse population
  • Excellent communication, interpersonal and public relations skills
  • Courteous and pleasant telephone manner, good organizational skills and attention to detail
  • Strong computer skills including MS Excel and databases required