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Intake Volunteer Jobs in Rochester, NY (NOW HIRING)

Youth Advocate Programs

Program Coordinator

Newark, NY · On-site

$20/hr

... intake/referral process for services. * The work has less to do with general office duties than ... Voluntary Vision * UNUM Supplemental Insurance * 403(b) Retirement Savings Plan * Employee ...

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All JobsIntake Volunteer JobsIntake Volunteer Jobs in Rochester, NY

Intake Volunteer information

See Rochester, NY salary details

$30.6K

$43.8K

$82.4K

How much do intake volunteer jobs pay per year?

As of Aug 22, 2026, the average yearly pay for intake volunteer in Rochester, NY is $43,805.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,000.00 and $42,400.00 per year, depending on experience, location, and employer.

What is an intake volunteer?

Intake Volunteers are individuals who assist organizations, such as shelters, clinics, or non-profits, by welcoming new clients, collecting necessary information, and helping determine their needs. They often conduct initial interviews, complete paperwork, and ensure that all required documentation is gathered. Their role is crucial in streamlining the process for clients to access available services and resources. Intake Volunteers typically work under the supervision of staff and receive training to handle sensitive information with confidentiality and compassion.

What are some common challenges intake volunteers face when working with clients, and how can they effectively handle them?

Intake Volunteers often encounter clients who may be anxious, distressed, or unfamiliar with the organization's processes. Navigating sensitive conversations and gathering accurate information while maintaining empathy can be challenging. Volunteers can address these challenges by practicing active listening, following established protocols, and seeking guidance from supervisors when needed. Training and regular team meetings also provide opportunities to share experiences and learn effective communication strategies.

What are the key skills and qualifications needed to thrive as an intake volunteer, and why are they important?

To thrive as an Intake Volunteer, you should have strong communication, organizational, and active listening skills, often supported by experience in customer service or social services. Familiarity with data entry tools, intake management systems, and confidentiality protocols is usually required. Compassion, patience, and cultural sensitivity are important soft skills that help build trust with clients and support diverse needs. These abilities ensure accurate information collection, respectful client interactions, and effective support for organizational goals.

What is the difference between Intake Volunteer vs Client Support Specialist?

AspectIntake VolunteerClient Support Specialist
Required CredentialsHigh school diploma or equivalent; training providedHigh school diploma or higher; may require certifications
Work EnvironmentNon-profit, community service settingsNon-profit, healthcare, or social service organizations
Employer & Industry UsageVolunteer roles in social servicesPaid or volunteer roles in client-facing support
Common Search & ComparisonYesYes

Intake Volunteers typically assist with initial client interactions, gather information, and support administrative tasks in community or non-profit settings. Client Support Specialists often handle ongoing client needs, provide direct assistance, and may require additional certifications. While both roles involve client interaction, Intake Volunteers focus on intake processes, whereas Client Support Specialists provide more comprehensive support services.

What are the most commonly searched types of Intake jobs in Rochester, NY?

The most popular types of Intake jobs in Rochester, NY are:

Intake Volunteer jobs near you

Peer Accountability Council Coordinator

Center for Youth Services

Rochester, NY • On-site

$22 - $25/hr

Full-time

Posted 9 days ago

Job description

The Center for Youth: Started BY YOUTH FOR YOUTH. We partner with youth to realize their full potential, by creating opportunities, removing barriers and promoting social justice.
Overview:
The Coordinator will be responsible for overseeing the operations of the Peer Accountability Council (PAC). This position will be responsible for the PAC scheduling/calendars, coordinating services for students and parents, supporting students with the completion of sanctions and supporting the student reentry process. This position will create, maintain and monitor community service work site placements. The PAC Coordinator will also maintain records and perform general administrative duties as necessary. This position will facilitate Juror orientation, Restorative Sessions and Aftercare Workshops twice per month, coordinate and attend weekly meetings with staff at both locations in Greece and support reentry meetings for students.
Schedule: Full time, 37.5 hours per week, 11-month year. Must have 1-2 evenings available weekly, as needed.
Responsibilities:
  • Complete intake assessment for students and parent/guardian
  • Track and update students and staff on the status of sanction compliance by maintaining contact via one-on-one meetings, mail and/or phone
  • Provide and collect program evaluations for PAC's proceedings, orientations, and training
  • Coordinate and facilitate orientations, training and workshops
  • Assist in coordinating and supervision of volunteers and interns
  • Attend Greece Town Court to coordinate Teen Court referrals for District Students
  • Compile potential teen court case list in Greece Town Court
  • Complete judge's potential teen court case forms

Required Qualifications:
  • High School Degree OR GED OR Equivalent / Bachelor's Degree preferred
  • Experience working/ volunteering with children, students or families
  • Familiarity with the Community Schools Strategy
  • A valid Drivers license

Skills:
  • Excellent communication, organizational and time management
  • Strong clerical and data entry skills
  • Strong knowledge in Google Workspace
  • Intermediate knowledge in Microsoft Office

Pay Rate: $20- $22 per hour
The Center for Youth Provides Equal Employment Opportunities

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