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Intake Supervisor Jobs in Georgia (NOW HIRING)

Assuranceamerica

Intake Representative I

Atlanta, GA

$38K - $52K/yr

The Intake Representative I will be responsible for handling inbound calls regarding automobile ... May be called upon to perform additional duties as needed and as assigned by supervisor.

bhs

BHCC NURSING - RN Intake Coordinator

Valdosta, GA

  • Medical

  • Retirement

  • PTO

The RN Intake Coordinator will be supervised by the Nurse Manager. Requirements: * * Must have a current Georgia RN license. * BSN preferred. * 2 years minimum experience in psychiatric nursing ...

City of Virginia Beach

BH-DS Supervisor I

Pembroke, GA

$71K - $111K/yr

  • Medical

  • Dental

  • Life

  • Retirement

Assign cases and oversee intake assessments, reassessments. * Oversee the compilation of FAPT ... Supervisory experience in a public mental health setting * Registered as a clinical supervisor with ...

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Showing results 21-40

All JobsIntake Supervisor JobsIntake Supervisor Jobs in Georgia

Intake Supervisor information

See Georgia salary details

$30K

$56.5K

$92.5K

How much do intake supervisor jobs pay per year?

As of Aug 17, 2026, the average yearly pay for intake supervisor in Georgia is $56,527.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,200.00 and $66,700.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an intake supervisor, and why are they important?

To thrive as an Intake Supervisor, you need strong organizational skills, experience in case management or social services, and often a relevant bachelor's degree. Familiarity with case management software, client tracking systems, and sometimes knowledge of regulatory compliance standards are typically required. Excellent leadership, communication, and problem-solving abilities help build effective teams and ensure high-quality client service. These skills are essential for managing intake operations efficiently, supporting staff, and ensuring clients receive appropriate and timely services.

What is the difference between Intake Supervisor vs Case Manager?

AspectIntake SupervisorCase Manager
CredentialsTypically requires a bachelor's degree in social work, psychology, or related fieldUsually requires a bachelor's degree; some roles prefer a master's in social work or counseling
Work EnvironmentSupervises intake staff, manages initial client assessments, and oversees intake processesWorks directly with clients, developing care plans and providing ongoing support
Employer & IndustryFound in healthcare, social services, and community organizationsCommon in social services, healthcare, and nonprofit sectors
Search & Comparison IntentOften searched together due to overlapping roles in client intake and assessment

While both roles involve client interaction and assessment, an Intake Supervisor primarily manages the intake process and supervises staff, whereas a Case Manager works directly with clients to develop and implement care plans. The roles are interconnected but differ in responsibilities and focus areas within social and healthcare services.

What are some common challenges intake supervisors face when managing high-volume case loads?

Intake Supervisors often encounter the challenge of balancing timely case processing with maintaining accuracy and quality in documentation, especially during periods of high demand. Prioritizing urgent cases, managing team workloads, and ensuring compliance with organizational protocols can add layers of complexity. Effective communication and delegation, along with strong organizational skills, are essential to help both the supervisor and their team stay focused and efficient under pressure.

What is an intake supervisor?

Intake Supervisors oversee the process of admitting clients or cases into an organization, such as a social services agency, healthcare facility, or legal office. They are responsible for managing intake staff, ensuring proper documentation, and coordinating assessments to determine clients' needs. Intake Supervisors also develop and implement intake procedures, monitor compliance with policies, and serve as a liaison between clients and service providers. Their role is crucial in ensuring that clients receive timely and appropriate services.

What are popular job titles related to Intake Supervisor jobs in Georgia?

For Intake Supervisor jobs in Georgia, the most frequently searched job titles are:

What job categories do people searching Intake Supervisor jobs in Georgia look for?

The top searched job categories for Intake Supervisor jobs in Georgia are:

Intake Supervisor jobs near you
Infographic showing various Intake Supervisor job openings in Georgia as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $56,527 per year, or $27.2 per hour.

Intake Representative I

Assuranceamerica

Atlanta, GA

$38K - $52K/yr

Full-time

Re-posted 10 days ago

Job description

Our Company:

At AssuranceAmerica, we are more than a unique blend of insurance assets. We believe in creating a culture where every associate can learn and grow. We strive to create a work environment to meet associate needs and we are determined to achieve excellence in everything we do. This is an opportunity to join a dynamic team in a company that is a leader in the minimum limits auto insurance space and functions with a small company, entrepreneurial style. This position will require someone with an understanding that one needs to have a "roll up your sleeves" attitude to help make things happen.

Job Summary:

The Intake Representative I will be responsible for handling inbound calls regarding automobile insurance claims. This person will provide excellent customer service by entering new claims in the system and assigning them to the appropriate adjuster. Additionally, this role will also assist customers with existing claims and complete some administrative and clerical duties.

Job Responsibilities:

  • Answer incoming telephone calls and maintain key metrics including (but not limited to): maintaining an abandon rate of <10%, a service level of >80%, and maximum auxiliary time of 30 minutes per day.
  • Enter new claims into system and send out relevant correspondence internally to the appropriate adjuster and, if necessary, externally to the policyholder.
  • Ability to provide acceptable phone coverage.
  • Continuously ask questions to develop additional skills and demonstrate a desire to advance to the next level in the claims department.
  • May be called upon to perform additional duties as needed and as assigned by supervisor.


Qualifications:

Required

  • At least 6 months of experience in a customer service/customer support environment.
  • Excellent PC skills.

Preferred

  • Undergraduate degree.
  • Experience in claims or a call center.

Core Competencies:

  • Excellent verbal communication skills.
  • Excellent time management skills and ability to multitask and prioritize.
  • Must be able to work in a fast-paced automated production environment.
  • Must have attention to detail as well as be able to multi-task.
  • Must employ excellent communication/interpersonal and customer service skills.
  • Must possess a high degree of motivation and team orientation.

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