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Intake Operation Manager Jobs (NOW HIRING)

NOCD

Intake & Operations Manager

Chicago, IL · On-site

About the Role As an Intake & Operations Manager at NOCD, you'll play a pivotal role in shaping the first impression for new members and leading the team that helps them begin their treatment journey.

Koya Medical, Inc.

Intake Operations Supervisor

Dallas, TX · On-site +1

$75K - $90K/yr

This role brings together the Sales Support and Intake Operations functions under one team-first ... • Manage team scheduling, workload balancing, and PTO coverage to ensure consistent service ...

Addison Group

Intake Manager

Charlotte, NC · Remote

Title: Intake Manager Location: Charlotte, NC (Hybrid - onsite with one remote day per week ... Collaborate cross-functionally with revenue cycle, billing, and operations teams to optimize ...

The Salvation Army

Intake Coordinator

Davenport, IA

$18/hr

Manage medication documentation andhandoffs * Ensure accurate statistical data entry andreporting * Support 24/7 intake operations Why Join Us * Mission-driven work that supports programs in your ...

Care New England

Manager of Intake

Warwick, RI · On-site

Job Summary The Manager of Intake provides leadership and oversight of all referral intake operations for the Home Health Agency. This role is responsible for ensuring timely referral review ...

Kind Behavioral Health

Intake Specialist

$18.25 - $24.25/hr

Bachelor's degree in Business Administration, Healthcare Administration, Human Resources, Operations Management, or related field and 2+ years experience serving as an Intake Specialist (or ...

Careringhealth

Home Health Intake Lead

Richmond, VA · On-site

... operational efficiency. * Participate in performance management activities, including feedback ... Ensure intake processes comply with Medicare, Medicaid, commercial payer, and accreditation ...

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How much do intake operation manager jobs pay per year?

As of Sep 11, 2026, the average yearly pay for intake operation manager in the United States is $66,944.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,000.00 and $79,000.00 per year, depending on experience, location, and employer.

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Infographic showing various Intake Operation Manager job openings in the United States as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 85% Physical, 2% Hybrid, and 13% Remote job distribution, with an average salary of $66,944 per year, or $32.2 per hour.

Intake & Operations Manager

Chicago, IL • On-site

NOCD
Hospitals • 51 - 200 employees
Learn more about NOCDexternal

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 21 days ago

Key responsibilities

  • Lead, coach, and motivate a team of Member Advocates to deliver high-quality member interactions.

  • Monitor call quality and team KPIs, using data to identify trends and implement process improvements.

  • Partner with leadership on hiring, onboarding, and ongoing training to support team performance and growth.

Job description

About Noto
Noto is an AI-enabled platform transforming speciality therapy to end the mental health crisis. Powering NOCD, Rebound, and future specialty therapy brands, Noto works across each specialty to streamline payer partnerships, enrollment, and care delivery operations to treat complex mental and behavioral health conditions.
Our Brands
NOCD is an award-winning digital health company focused on identifying people with obsessive-compulsive disorder (OCD) and managing them using evidence-based treatment. OCD affects over 181 million people globally and is ranked by the World Health Organization as one of the top 10 most disabling conditions. Today, NOCD manages the largest community of OCD patients in the world-and we're just getting started.
At Rebound, we're building the future of trauma care. Over 140 million Americans have experienced trauma, yet effective care remains hard to access. Our mission is to make recovery from trauma the norm, not the exception.
Rebound delivers virtual, gold-standard trauma therapy, covered by most major insurance plans, alongside evidence-based tools and deeply supportive guidance. Our work is grounded in psychological science and survivor-centered design, helping people process traumatic experiences, break intergenerational cycles, and reclaim their lives.
About the Role
As an Intake & Operations Manager at NOCD, you'll play a pivotal role in shaping the first impression for new members and leading the team that helps them begin their treatment journey. This isn't just a management position - it's a high-visibility, career-growth opportunity to lead, coach, and scale a team in a mission-driven, fast-growing company.
We're looking for a go-getter leader who thrives in a goal-driven environment, has a sharp eye for call quality, and knows how to leverage data to drive performance. You'll combine motivational leadership, quality assurance expertise, and a proven ability to exceed KPIs to build a team that delivers exceptional member experiences while consistently hitting business goals.
What You'll Do
  • Lead, coach, and motivate a high-performing team of Member Advocates, setting clear expectations and inspiring excellence.
  • Ensure call quality through regular auditing and feedback, raising the bar for every member interaction.
  • Monitor KPIs and team metrics daily, using data analytics to identify trends, remove barriers, and drive results.
  • Create individualized coaching and development plans to help team members consistently meet and exceed goals.
  • Own quality assurance initiatives and implement process improvements that elevate team performance.
  • Partner with leadership on hiring by conducting resume reviews and candidate screeners to identify and select top talent for the role, while supporting onboarding and ongoing training programs that set advocates up for success.
  • Play a hands-on role in scaling operations within a fast-paced startup environment - bringing both strategic insight and a willingness to roll up your sleeves.

What You'll Bring
  • Proven leader with 1-3 years of experience managing high-performing, sales- or service-focused teams.
  • Track record of exceeding KPIs as both an individual contributor and a coach who lifts others to the same level.
  • Quality-first mindset, with experience auditing calls, driving QA processes, and holding teams to the highest standards.
  • Data-driven operator who uses analytics, CRMs, and metrics to identify trends, remove barriers, and fuel performance.
  • Strong people judgment and high EQ, with the ability to quickly assess talent, ask thoughtful questions, and identify individuals who will thrive in a high-performance, member-focused environment.
  • Go-getter attitude - motivated, collaborative, and eager to grow as a leader in a fast-paced startup.
  • Excellent communicator who can motivate teams, handle escalations with empathy, and clearly articulate NOCD's mission and value.

Why Work at Noto
We're committed to supporting your growth, both professionally and personally. With an inclusive culture and ongoing learning opportunities, we are here to help you thrive and do the best work of your life. At NOCD, you will:
  • Help scale one of the fastest-growing specialty behavioral health organizations in the world.
  • Work directly with operational, clinical, product, and business leaders to solve meaningful challenges at scale.
  • Use data, technology, and critical thinking to drive measurable improvements in member outcomes and business performance.
  • Contribute to a mission that helps people reclaim their lives from one of the world's most disabling mental health conditions.
  • Build your career in a high-growth environment where ownership, innovation, and execution are valued and rewarded.
  • Play a role in shaping the future of Noto as we expand beyond OCD into additional behavioral health specialties.

What We Offer
  • Comprehensive benefits package, including medical, dental, vision coverage, and 401(k) match
  • 11 observed company holidays a year
  • PTO based on an accrual system
  • Engaging startup environment with an outstanding mission-driven team atmosphere
  • Downtown Chicago office with an on-site gym
  • Noto provides 12 weeks of fully paid parental leave for the primary caregiver, and 6 weeks of fully paid leave for the secondary caregiver, for qualifying full-time employees.

Pay Transparency
The expected pay range for this position is $70,000 to $90,000. Actual pay will be based on the individual's qualifications and experience. This role is also eligible for annual performance-based incentives tied to individual achievement and company-wide goals.
NOCD logo

About NOCD

Sourced by ZipRecruiter

NOCD is the #1 telehealth provider for the treatment of obsessive-compulsive disorder (OCD). OCD is one of the most severe, prevalent, and misunderstood mental health conditions. NOCD creates access to online therapy for people with OCD through our telehealth platform. In the NOCD app, members can quickly access and schedule live, face-to-face video therapy sessions with our national network of licensed therapists that specialize in Exposure and Response Prevention Therapy (ERP) - considered the gold standard" in OCD treatment. At NOCD, we help people reclaim their lives with clinically proven OCD treatment, by removing barriers to OCD care, and reducing the stigma associated with OCD. We're changing the world and need other like-minded individuals to accelerate and expand our efforts.

Industry

Hospitals

Company size

51 - 200 Employees

Headquarters location

Chicago, IL, US

Year founded

2014

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