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Director Intake Operation Jobs (NOW HIRING)

UHS

Regional Director - Intake Services

King Of Prussia, PA · On-site

$36K - $42K/yr

When invited, attend monthly Operations calls led by facility VP, to assist with the development of ... Communicate verbally and in writing to Intake Directors, CEO's, Operations VP's, and other ...

Mom's Meals

Intake Director

Ankeny, IA · On-site

The Intake Director provides strategic leadership and oversight of all intake operations supporting members and participants served through commercial insurance plans, Medicare Advantage, state ...

Mom's Meals

Intake Director

Ankeny, IA · On-site

The Intake Director provides strategic leadership and oversight of all intake operations supporting members and participants served through commercial insurance plans, Medicare Advantage, state ...

Mom's Meals

Intake Director

Ankeny, IA · On-site

The Intake Director provides strategic leadership and oversight of all intake operations supporting members and participants served through commercial insurance plans, Medicare Advantage, state ...

Mom's Meals

Intake Director

Ankeny, IA · On-site

The Intake Director provides strategic leadership and oversight of all intake operations supporting members and participants served through commercial insurance plans, Medicare Advantage, state ...

Mom's Meals

Intake Director

Ankeny, IA · On-site

The Intake Director provides strategic leadership and oversight of all intake operations supporting members and participants served through commercial insurance plans, Medicare Advantage, state ...

TopDog Law

Director of Intake Operations

$157K - $179K/yr

The Manager of Intake owns the day-to-day operation of Intake and In-House Signing, while White Glove and Reception/Client Success leadership report directly to the Director until those functions ...

Oso Home Care

Director of Infusion Intake

Irvine, CA · On-site

$80K - $120K/yr

Director of Intake & Patient Access Position Summary Oso Home Care is seeking an experienced ... Patient Access & Intake Operations * Provide oversight of the complete patient intake lifecycle ...

Oso Home Care

Director of Infusion Intake

Irvine, CA · On-site

$80K - $120K/yr

Director of Intake & Patient Access Position Summary Oso Home Care is seeking an experienced ... Patient Access & Intake Operations * Provide oversight of the complete patient intake lifecycle ...

State of Maryland

REGIONAL INTAKE DIRECTOR

Baltimore, MD · On-site

$87K - $137K/yr

... operations for five (5) regions and thirty-three (33) field offices across Maryland and is ... Directing regional Intake and Pre-Adjudication community programs and services, including Child In ...

Light Counseling

Intake Manager

Forest, VA · On-site

This position combines direct client interaction with leadership responsibilities, overseeing the ... Ability to shape processes, improve client experience, and drive operational excellence ...

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Director Intake Operation information

What does a director intake operation do?

A Director of Intake Operations oversees the processes involved in receiving and assessing new clients, cases, or projects within an organization. They are responsible for ensuring that the intake procedures are efficient, compliant, and aligned with organizational goals. Their role often includes managing a team, streamlining workflows, implementing best practices, and using data to improve performance. They may also coordinate with other departments to ensure a smooth transition from intake to service delivery. Effective Directors of Intake Operations help organizations provide better customer service and operational efficiency.

What are the key skills and qualifications needed to thrive as a director intake operation?

To thrive as a Director of Intake Operations, you need expertise in process management, team leadership, and compliance, often supported by a bachelor’s degree in healthcare administration or a related field. Familiarity with case management systems, intake software, and regulatory standards like HIPAA is typically required. Strong organizational, communication, and problem-solving skills help you optimize workflows and support staff development. These competencies are crucial for ensuring efficient, compliant, and patient-centered intake processes within an organization.

What are the main challenges faced by a director intake operation, and how can they be effectively managed?

A Director of Intake Operation often faces the challenge of balancing high-volume case intake with maintaining quality and compliance standards. Managing a diverse team, optimizing workflows, and ensuring seamless communication across departments are also common hurdles. Effective management involves implementing robust training programs, leveraging technology for process automation, and fostering a collaborative environment to address bottlenecks quickly. Regular performance reviews and data-driven decision-making help drive continuous improvement and keep operations running smoothly.

What are popular job titles related to Director Intake Operation jobs?

For Director Intake Operation jobs, the most frequently searched job titles are:

Infographic showing various Director Intake Operation job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 82% Full Time, 13% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution.

Regional Director - Intake Services

King Of Prussia, PA • On-site

UHS
Health Care and Social Assistance • 10K+ employees
Learn more about UHSexternal

$36K - $42K/yr

Full-time

Medical, Dental, Vision, Retirement

Re-posted 28 days ago

Universal Health Services rating

6.8

Company rating: 6.8 out of 10

Based on 255 frontline employees who took The Breakroom Quiz

Job description

Responsibilities
This position requires an experienced behavioral health health professional with extensive experience in admissions within an acute inpatient psychiatric facility who will report to the VP of Admissions Services for the Behavioral Health Division of UHS.
Join a dynamic organization driven by our passion for healthcare. UHS is seeking talented individuals who are eager to contribute their expertise and pursue rewarding careers. As a leader in acute care and behavioral health, UHS provides high-quality care to over 3 million patients annually, across our national network of facilities.
The UHS Clinical Services Department is hiring a Regional Director - Intake Services whose responsibilities consist of providing support to the Intake departments of the Behavioral Health facilities through performing analysis of the operations of the Intake departments and offering feedback and direction for improving systems in order to allow the Intake departments to operate successfully.
Key Responsibilities include:
  • Support CEO's in recruitment, hiring, training, development, and oversight of Intake Directors
  • On site observation and monitoring of Intake department productivity and performance to ensure effective and efficient systems for patient access to care
  • Monitoring of Intake key indicators and trends related to calls, assessments, admissions, triage, deflections, and productivity. (Daily, Weekly, and Monthly Reports, Corporate database)
  • Provide trainings to Intake departments related to Call Management, EMTALA, HIPAA, data entry systems, regulatory compliance, and intake best practices
  • Monitor Intake policies and procedures for accuracy and compliance with local, state, and federal regulations
  • When invited, attend monthly Operations calls led by facility VP, to assist with the development of strategies for improvement in key indicators and Intake Department operations
  • Collaborate with other corporate departments (Clinical, Risk, Business Development, Finance) as needed to provide direction and support to facility Intake operations. Participate in multidisciplinary Corporate initiatives by attending scheduled meetings and serving as a representative of Intake Services
  • Documentation and distribution of agenda prior to each site. Communicate verbally and in writing to Intake Directors, CEO's, Operations VP's, and other corporate employees regarding Intake observations and directives for operational improvement in Intake through action plans including specific goals and time-frames
  • Identify and share Intake best practices with corporate colleagues and Intake departments across the division. Develop trainings and competencies for the division related to Intake best practices. Add content to the Intake SharePoint site

Qualifications
Master's degree with a minimum of 5-8 years' experience in an acute inpatient psychiatric facility.
  • Knowledge of behavioral health EMTALA and HIPAA requirements, TJC standards for intake and admissions, and electronic data entry systems preferred
  • This position requires extensive national travel to various UHS Behavioral Health Hospitals and Programs throughout the United States. Candidates must be open to 80% travel, and must be located within close proximity of a major U.S. airport
This opportunity provides a rewarding career, challenging and rewarding work environment as well as growth and development opportunities within UHS and its subsidiaries, including competitive compensation, excellent Medical, Dental, Vision and Prescription Drug Plan, and 401k with company match.
About Universal Health Services
One of the nation's largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. (UHS) has built an impressive record of achievement and performance. Growing steadily since its inception into an esteemed Fortune 500® corporation, annual revenues during 2025 were $17.4 billion. In 2026, UHS was again recognized as one of Fortune World's Most Admired Companies™ and in 2025, was listed in Forbes ranking of America's Largest Public Companies.
Headquartered in King of Prussia, PA, UHS has approximately 101,500 employees and continues to grow through its subsidiaries. Operating acute care hospitals, behavioral health facilities, outpatient facilities and ambulatory care access points, an insurance offering, a physician network and various related services located in 40 U.S. states, Washington, D.C., Puerto Rico and the United Kingdom. For additional information visit www.uhs.com.
EEO Statement
All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.
We believe that diversity and inclusion among our teammates is critical to our success.
Notice
At UHS and all our subsidiaries, our Human Resources departments and recruiters are here to help prospective candidates by matching skillset and experience with the best possible career path at UHS and our subsidiaries. We take pride in creating a highly efficient and best in class candidate experience. During the recruitment process, no recruiter or employee will request financial or personal information (Social Security Number, credit card or bank information, etc.) from you via email. The recruiters will not email you from a public webmail client like Hotmail, Gmail, Yahoo Mail, etc. If you are suspicious of a job posting or job-related email mentioning UHS or its subsidiaries, let us know by contacting us at: https://uhs.alertline.com or 1-800-852-3449.

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About Universal Health Services

Sourced by ZipRecruiter

Universal Health Services (UHS) is a major player in the healthcare industry, based in King of Prussia, Pennsylvania, U.S. Founded in 1978, UHS offers hospital and healthcare services. Their diverse services range from acute care hospitals, behavioral health facilities and ambulatory centers nationwide. The company's mission of enhancing the health and well-being of their patients is reflected in their commitment to 'Helping Individuals Live Longer, Healthier and Happier Lives'. Universal Health Services' consistent growth and success in their industry have been recognized on numerous occasions, including being ranked amongst the Fortune 500 list of largest companies.

Industry

Health care and social assistance

Company size

10,000+ Employees

Headquarters location

King of Prussia, PA, US

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