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Intake Coordinator Jobs in Springfield, IL (NOW HIRING)

Memorial Health

MANAGER, CENTRAL INTAKE

Springfield, IL · On-site

$32.14 - $49.82/hr

Overview The Manager of Central Intake will have responsibility, authority and accountability for ... Coordination of services with physicians, referring hospital and facility discharges and other ...

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Intake Coordinator information

See Springfield, IL salary details

$11

$21

$31

How much do intake coordinator jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for intake coordinator in Springfield, IL is $21.04, according to ZipRecruiter salary data. Most workers in this role earn between $17.16 and $23.37 per hour, depending on experience, location, and employer.

What does an intake coordinator do?

An intake coordinator manages the registration process of patients or clients as they enter a health care facility for medical services. Your responsibilities as an intake coordinator include gathering patient records, taking medical histories, and obtaining any insurance information from the patient. Qualifications for this job include a high school diploma or GED certificate, computer skills, attention to detail, and previous administrative job experience. Some employers may require you to obtain a bachelor’s degree depending on the duties of the position.

What does an intake coordinator do?

An Intake Coordinator is responsible for managing the initial process of admitting clients or patients into a healthcare or social services facility. They gather and verify necessary information, complete required paperwork, and assess the needs of new clients to ensure they are directed to the appropriate services or departments. Intake Coordinators serve as the first point of contact, often providing information, answering questions, and facilitating communication between clients, families, and staff. Their role is crucial in ensuring a smooth and efficient intake process, contributing to overall client satisfaction and care.

What are the main challenges intake coordinators face when managing high volumes of client referrals?

Intake Coordinators often encounter challenges related to efficiently processing a large number of client referrals while ensuring accuracy and compassion. Balancing administrative duties, timely communication, and thorough documentation can be demanding, particularly during peak periods. Successful coordinators develop strong organizational skills and leverage technology to track cases, prioritize urgent requests, and maintain clear communication with clients and interdisciplinary teams. This role requires adaptability and attention to detail to ensure clients receive appropriate and timely services.

What is the difference between an intake coordinator and a case manager?

An intake coordinator is responsible for initial client assessments, gathering information, and scheduling services, often working at the beginning of a client’s interaction. A case manager oversees ongoing client needs, develops care plans, and coordinates services throughout the case, requiring strong organizational and communication skills. Both roles may require knowledge of case management software and relevant certifications.

What are the key skills and qualifications needed to thrive as an intake coordinator, and why are they important?

To thrive as an Intake Coordinator, you need strong organizational skills, attention to detail, and a background in healthcare administration or social services, often with an associate’s or bachelor’s degree. Familiarity with electronic health record (EHR) systems, scheduling software, and insurance verification tools is typically required. Excellent communication, empathy, and problem-solving abilities help Intake Coordinators effectively interact with patients and staff. These skills are crucial for ensuring accurate patient intake, efficient workflow, and a positive experience for both clients and the organization.
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Intake Coordinator jobs near you
Infographic showing various Intake Coordinator job openings in Springfield, IL as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 20% Part Time, 1% Temporary, and 2% Contract. Highlights an 82% Physical, 1% Hybrid, and 17% Remote job distribution, with an average salary of $43,768 per year, or $21 per hour.

Intake and Admissions RN - Behavioral Health

Signet Health

Springfield, IL • On-site

$37K - $42K/yr

Other

Posted 2 days ago

New

Job description

Intake And Admissions Coordinator, Behavioral Health

We have an opening for an Intake and Admissions Coordinator, Behavioral Health, Springfield, Illinois. This position requires a licensed and unencumbered Registered Nurse (RN). Drug test required. This position is with our behavioral health inpatient program at Springfield Memorial, Springfield, IL.

Signet Health offers a competitive and comprehensive compensation package, generous salary.

The Intake and Admissions Coordinator facilitates the entry of new patients into behavioral health services by managing referrals, gathering clinical history, and assessing appropriate placement into the various levels of care. This position acts as a navigator for patients through the appropriate levels of behavioral health care based on their needs.

Signet Health is credentialed through the American Nursing Credentialing Center (ANCC) for CEUs.

Key Responsibilities:

  • Intake: Respond promptly to inquiries, assess admission eligibility, determine level of care, and manage referrals.
  • Clinical Coordination: Review referrals, assign cases, and support patient flow across levels of care.
  • Patient Support: Coordinate specialty supplies for patient needs.
  • Crisis Management: Handle urgent situations and connect patients to emergency services as needed.
  • Communication: Serve as liaison between patients, providers, and referral sources with strong customer service.

Requirements and Qualifications:

  • RN license required, BSN is preferred.
  • Related experience in a behavioral health setting with at least two of those years on an inpatient unit.
  • Thorough understanding of Trauma Informed Care.
  • Strong communication, interpersonal, organizational, and computer skills (EHR systems, Microsoft Office).
  • Ability to handle stress, maintain confidentiality (HIPAA), and demonstrate empathy for clients.

Apply