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Hospital Intake Coordinator Jobs in Springfield, IL

Memorial Health

MANAGER, CENTRAL INTAKE

Springfield, IL · On-site

$32.14 - $49.82/hr

Overview The Manager of Central Intake will have responsibility, authority and accountability for ... Coordination of services with physicians, referring hospital and facility discharges and other ...

Talkiatry

Psychiatrist (Remote)

Springfield, IL · Remote

$325K - $375K/yr

... hospital practice with the clinical autonomy of private practice. This role is designed for ... Full operational support, including scheduling, billing, intake coordination, and licensing ...

Talkiatry

Psychiatrist

Springfield, IL · Remote

$325K - $375K/yr

... hospital practice with the clinical autonomy of private practice. This role is designed for ... Full operational support, including scheduling, billing, intake coordination, and licensing ...

AMN Healthcare

Urogynecology Faculty

Springfield, IL · On-site

$335K - $506K/yr

Partner with nurse practitioners leading the intake of new, diverse patient cases * Join physicians ... Launch your own clinical research with coordinated teams and diverse avenues * Balance 70% clinical ...

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Hospital Intake Coordinator information

See Springfield, IL salary details

$11

$21

$31

How much do hospital intake coordinator jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for hospital intake coordinator in Springfield, IL is $21.04, according to ZipRecruiter salary data. Most workers in this role earn between $17.16 and $23.37 per hour, depending on experience, location, and employer.

What does a hospital intake coordinator do?

A Hospital Intake Coordinator is responsible for managing the admission process of patients into a hospital. They gather and verify patient information, coordinate with medical and administrative staff, and ensure all necessary documentation is completed. Their role is essential in facilitating efficient patient flow, maintaining accurate records, and providing a positive first impression for patients and their families. Intake Coordinators also help answer questions, verify insurance coverage, and support compliance with hospital policies.

What is the difference between Hospital Intake Coordinator vs Medical Office Coordinator?

AspectHospital Intake CoordinatorMedical Office Coordinator
CredentialsHigh school diploma; certification in healthcare administration often preferredHigh school diploma; certification in medical office administration often preferred
Work EnvironmentHospitals, emergency departments, inpatient unitsDoctor's offices, outpatient clinics, medical practices
Job ResponsibilitiesPatient intake, insurance verification, scheduling, data entryScheduling appointments, billing, patient records management

The Hospital Intake Coordinator primarily works in hospital settings, focusing on patient admissions and insurance processes. In contrast, the Medical Office Coordinator typically operates in outpatient clinics or doctor's offices, handling scheduling and administrative tasks. Both roles require strong organizational skills and healthcare knowledge, but they differ mainly in work environment and specific responsibilities.

What are some common challenges faced by hospital intake coordinators, and how can they be effectively managed?

Hospital Intake Coordinators often encounter challenges such as managing high patient volumes, handling sensitive information, and coordinating between multiple departments under tight time constraints. Effective communication and strong organizational skills are essential to ensure smooth patient admissions and to prioritize urgent cases appropriately. Staying calm under pressure and being adaptable to rapidly changing situations will help you succeed in this fast-paced environment. Regularly collaborating with medical, administrative, and insurance teams can also streamline processes and improve patient experience.

Is a hospital intake coordinator job stressful?

Hospital intake coordinators often work in fast-paced healthcare environments, managing patient admissions and coordinating with medical staff. The role can be stressful due to high patient volumes, urgent situations, and the need for accuracy, but effective communication and organizational skills help manage workload. The level of stress varies depending on the facility and individual workload.

What is the role of a hospital intake coordinator?

A hospital intake coordinator is responsible for managing patient admissions, verifying insurance information, collecting necessary documentation, and coordinating with medical staff to ensure a smooth intake process. They often use electronic health record systems and require strong organizational and communication skills to facilitate efficient patient flow.

What are the key skills and qualifications needed to thrive as a hospital intake coordinator?

To excel as a Hospital Intake Coordinator, you need strong organizational skills, attention to detail, and a background in healthcare administration, often supported by an associate degree or relevant experience. Familiarity with hospital information systems, electronic health records (EHR), and patient registration software is typically required. Exceptional interpersonal skills, empathy, and the ability to multitask under pressure help distinguish top performers in this role. These competencies ensure accurate patient intake, effective communication, and a smooth admissions process, all of which are vital for patient care and hospital efficiency.
What job categories do people searching Hospital Intake Coordinator jobs in Springfield, IL look for? The top searched job categories for Hospital Intake Coordinator jobs in Springfield, IL are:
What cities near Springfield, IL are hiring for Hospital Intake Coordinator jobs? Cities near Springfield, IL with the most Hospital Intake Coordinator job openings:
Hospital Intake Coordinator jobs near you
Infographic showing various Hospital Intake Coordinator job openings in Springfield, IL as of August 2026, with employment types broken down into 50% Full Time, and 50% Part Time. Highlights an 75% In-person, and 25% Remote job distribution, with an average salary of $43,768 per year, or $21 per hour.

MANAGER, CENTRAL INTAKE

Memorial Health

Springfield, IL • On-site

$32.14 - $49.82/hr

Full-time

Re-posted 8 days ago

Memorial Health rating

6.9

Company rating: 6.9 out of 10

Based on 175 frontline employees who took The Breakroom Quiz

453rd of 887 rated healthcare providers

Job description

MinUSD $32.14/Hr.MaxUSD $49.82/Hr.Overview

The Manager of Central Intake will have responsibility, authority and accountability for all intake functions for Memorial Home Medical Supply customers.  The incumbent assures the workflow and care of customers is in accordance with Memorial Home Medical Supply policies, procedures and standards of care.   This position provides administrative oversight and coordination with the functions of customer service, medical documentation review, insurance authorization, and other teams that are involved with ensuring all payer requirements are met for sending claims.   This role will also have direct oversight of the retail functions for Memorial Home Medical Supply.   Coordination of services with physicians, referring hospital and facility discharges and other ambulatory services is imperative.  Embodies the Memorial Health System Performance Excellence Standards of Safety, Courtesy, Quality, and Efficiency that support our mission, vision and values.

Qualifications

Education:

Bachelor's Degree in a health or business-related field required. Candidates with significant

leadership experience in healthcare, durable medical equipment, or related fields may be

considered in lieu of a bachelor's degree.

Licensure/Certification/Registry:

Experience:

Minimum of two (2) years' leadership/management experience required, preferably in home medical

equipment business line.

3-5 years of experience in healthcare, durable medical equipment or related fields

Other Knowledge/Skills/Abilities:

Familiarization and understanding with Federal, state, and commercial insurance plans preferred

Demonstrates excellent interpersonal, leadership and training skills.

Demonstrated problem-solving skills and exceptional skills in both verbal and written

communications.

Strong organizational skills, including ability to manage multiple projects at once.

Possess analytical skills and ability to initiate new ideas and processes.

Basic personal computer experience, including proficiency with Microsoft Office products and ability

to learn and troubleshoot web-based platforms for business needs.

Responsibilities
  • Embodies the Memorial Health System Performance Excellence Standards of Safety, Quality, Integrity and Stewardship that support our mission, vision and values:
    • SAFETY: Prevent Harm - I will put safety first in everything I do.  I will speak up, without fear, on matters of patient and colleague safety.  I will take action to create an environment of zero harm.
    • QUALITY: Improve Outcomes - I will continually advance my knowledge and skills.  I will seek out continuous improvement opportunities.  I will deliver evidence-based care that leads to excellence in outcomes.
    • INTEGRITY: Show respect and Compassion - I will respect others and show compassion.  I will behave honestly and ethically.  I will be accountable for my attitude, actions and health.
    • STEWARDSHIP: Reduce Waste - I will use resources wisely and maintain financial stability.  I will work together to coordinate care and services across the health system.  I will promote healthier communities.
  • Must be capable of working effectively with diverse groups (Physicians, RN's, Case Managers, Patients) in solving complex home medical equipment needs.
  • Manage the day-to-day operations of the Central Intake and Retail service line. Prioritize work based on colleague availability.
  • Coordinate with the Director to develop and review department policies and procedures meeting the Joint Commission standards and CMS Supplier Standards for durable medical equipment.
  • Implements, manages, and monitors the Operations Quality Initiatives, working with Memorial Health System Safety and Quality designee along with Risk Management.
  • Assumes accountability for interviewing, selection, and retention of colleagues.
  • Conducts department meetings and huddles to facilitate communication, review, and assessment to set goals to address department issues. Maintains minutes of the meetings.
  • Accountable for colleague performance feedback, monitoring, and performance appraisals. Initiates formal accountability plans and actions per Memorial Health Policy.
  • Participates in, and supports, orientation and cross-training for colleagues.
  • Develops the annual budget for areas of responsibility and monitors performance throughout the year.
  • Works closely with internal and external department to ensure coordination of services. Advances the goals of the health system with the Director and other managers.
  • Creates an environment to promote colleague growth and satisfaction.
  • Promotes customer satisfaction and assists the Director to develop improvement plans as needed.
  • Works to improve workflow processes.
  • Assist with in review of medical documentation to support the need for requested equipment and supplies to meet payer requirements.
  • Provide Administrator On-Call support for Memorial Health Medical Supply on a rotating basis.
  • Performs all other duties as assigned.

    •  

    The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by incumbents of this job.  Incumbents may be requested to perform tasks other than those specifically presented in this description.

    Employment Type: FULL_TIME

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