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Intake Coordinator Jobs in Springfield, IL (NOW HIRING)

Experience managing intake processes, roadmap planning, and prioritization frameworks. Familiarity with vendor management processes, SOWs, and financial coordination. Must have 6+ years of experience ...

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Intake Coordinator information

See Springfield, IL salary details

$11

$21

$31

How much do intake coordinator jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for intake coordinator in Springfield, IL is $21.04, according to ZipRecruiter salary data. Most workers in this role earn between $17.16 and $23.37 per hour, depending on experience, location, and employer.

What does an intake coordinator do?

An intake coordinator manages the registration process of patients or clients as they enter a health care facility for medical services. Your responsibilities as an intake coordinator include gathering patient records, taking medical histories, and obtaining any insurance information from the patient. Qualifications for this job include a high school diploma or GED certificate, computer skills, attention to detail, and previous administrative job experience. Some employers may require you to obtain a bachelor’s degree depending on the duties of the position.

What does an intake coordinator do?

An Intake Coordinator is responsible for managing the initial process of admitting clients or patients into a healthcare or social services facility. They gather and verify necessary information, complete required paperwork, and assess the needs of new clients to ensure they are directed to the appropriate services or departments. Intake Coordinators serve as the first point of contact, often providing information, answering questions, and facilitating communication between clients, families, and staff. Their role is crucial in ensuring a smooth and efficient intake process, contributing to overall client satisfaction and care.

What are the main challenges intake coordinators face when managing high volumes of client referrals?

Intake Coordinators often encounter challenges related to efficiently processing a large number of client referrals while ensuring accuracy and compassion. Balancing administrative duties, timely communication, and thorough documentation can be demanding, particularly during peak periods. Successful coordinators develop strong organizational skills and leverage technology to track cases, prioritize urgent requests, and maintain clear communication with clients and interdisciplinary teams. This role requires adaptability and attention to detail to ensure clients receive appropriate and timely services.

What is the difference between an intake coordinator and a case manager?

An intake coordinator is responsible for initial client assessments, gathering information, and scheduling services, often working at the beginning of a client’s interaction. A case manager oversees ongoing client needs, develops care plans, and coordinates services throughout the case, requiring strong organizational and communication skills. Both roles may require knowledge of case management software and relevant certifications.

What are the key skills and qualifications needed to thrive as an intake coordinator, and why are they important?

To thrive as an Intake Coordinator, you need strong organizational skills, attention to detail, and a background in healthcare administration or social services, often with an associate’s or bachelor’s degree. Familiarity with electronic health record (EHR) systems, scheduling software, and insurance verification tools is typically required. Excellent communication, empathy, and problem-solving abilities help Intake Coordinators effectively interact with patients and staff. These skills are crucial for ensuring accurate patient intake, efficient workflow, and a positive experience for both clients and the organization.
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What job categories do people searching Intake Coordinator jobs in Springfield, IL look for? The top searched job categories for Intake Coordinator jobs in Springfield, IL are:
What cities near Springfield, IL are hiring for Intake Coordinator jobs? Cities near Springfield, IL with the most Intake Coordinator job openings:
Infographic showing various Intake Coordinator job openings in Springfield, IL as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 20% Part Time, 1% Temporary, and 2% Contract. Highlights an 82% Physical, 1% Hybrid, and 17% Remote job distribution, with an average salary of $43,768 per year, or $21 per hour.

Client Order Coordinator

Corporation Service Company

Springfield, IL • On-site

$17.75 - $23.25/hr

Full-time

Medical, Dental, Retirement, PTO

Posted 4 days ago


Corporation Service Company rating

8.3

Company rating: 8.3 out of 10

Based on 18 frontline employees who took The Breakroom Quiz

76th of 482 rated business services


Job description


Client Order Coordinator (Document Processor)
Monday - Friday 8:30am-5:30pm
On-Site
Springfield, IL
If you've worked in the retail, hospitality, or restaurant industries, you know what it takes to keep customers happy and satisfied. The skills developed in those settings can be easily transferred to make a difference in CSC's professional business-to-business environment as a Client Order Coordinator. And there's the added bonus of not having to work nights, weekends, or holidays. These positions come with CSC's competitive benefits-paid time off, medical, dental, and 401(k) plans, just to name a few.
We're hiring Client Order Coordinators for our Corporate and Legal Services department. You'll work directly with Client Service Representatives and vendors across the country. Particular services of this team includes researching and processing legal documents and conducting online research. Our Client Order Coordinators are empowered to solve customer inquiries and problems quickly and professionally. We provide the training, mentorship, and opportunities for growth. You bring the drive, energy, and commitment to provide world-class service. CSC is a place where you're encouraged and expected to be your best.
We're a company of helpful people teaming up to make a difference in global business and our local communities. Passionate about service quality, giving back to the community, and devoted to continuous improvement, CSC is the business behind business®
Some of the things you'll be doing:
  • Reviewing and processing legal documents
  • Completing data entry of customer information
  • Fulfilling customer orders with various jurisdictions
  • Sending accurate results to customers in a timely manner
  • Problem solving issues related to customers and documentation
  • Provide excellent customer service to internal and external customers
  • Electronic filing and retrieval of documents

What technical skills, experience, and qualifications do you need?
  • Ability to work in a fast-paced environment
  • Attention to detail
  • Strong comprehension and critical thinking skills
  • Superb organizational and time management skills
  • Ability to navigate quickly across multiple systems
  • Strong Computer skills
  • Effective written and verbal communication skills

Preferred Qualifications:
  • Transactional or administrative experience (reviewing and evaluating documents)
  • Business to Business Customer Service Experience
  • Legal Compliance experience
  • Proficiency with Microsoft Office

#CSC
#CSCCareers
#LI-SL1
At CSC, compensation decisions are dependent on a number of factors including job location and the knowledge and experience of each individual. A reasonable estimate of the current range is $40,000-45,000.
About Us
CSC is a global business, legal, and financial services company based in Wilmington, Delaware, USA, providing knowledge-based solutions to clients worldwide. We have offices and capabilities in over 140 jurisdictions in the Americas, Europe, Asia Pacific, and the Middle East, and more than 8,000 colleagues. We are the business behind business.®
Visit our careers site to learn more about CSC and our commitment to our clients, communities, and each other.
CSC is committed to creating a feeling of belonging through a diverse and growth-oriented environment where everyone is valued.
CSC colleagues have global career opportunities and excellent benefits, including annual success-sharing bonuses or commission plans based on individual performance. To learn more, visit cscglobal.com/service/careers.
We offer a range of support to colleagues with disabilities, ensuring people have the necessary resources to thrive in their roles. We encourage candidates to work closely with our talent acquisition partners to convey their specific needs. Our commitment to accessibility reflects our broader dedication to diversity and belonging,
CSC only accepts resumes from employment agencies that are part of our approved supplier program. Resumes submitted from other agencies either to talent acquisition, our hiring leaders, employees, or through any other mechanism other than our supplier process, will not be eligible to claim related fees and the submitted resumes will be considered property of CSC.
We encourage candidates to apply directly to our website and not through third-party sources.
Disclaimer: The information above describes the general nature and level of work performed by employees in this role. It is not intended to describe all duties, responsibilities, and qualifications.
About the Team
At CSC®, we're always looking ahead, finding ways to innovate, challenge the status quo, and anticipate the needs of our clients. We exceed expectations by adapting client ambitions and goals as our own. This Fierce Client Spirit has helped us adapt and create solutions that have enabled businesses to run smoother and smarter for more than 125 years. It's also the reason we're the trusted partner of many of the world's most successful organizations.
CSC is committed to attracting, developing, and retaining talented people whose values align with ours. We empower our colleagues to bring the right solutions to market to meet client demand. That's why we are the leading provider of business administration and compliance solutions.
  • CSC is a great place to work with smart and dedicated people.
  • We have won several employer recognition awards, including Top Workplace USA, Great Places to Work India, and Built In's Best Places to Work.
  • We offer fulfilling work and career opportunities. Most positions are filled with internal moves and employee referrals.
  • Employees are eligible for Success Sharing, bonuses, or commission plans based on role and individual performance.
  • CSC offers a competitive and comprehensive benefits package that includes annual leave, tuition reimbursement, referral bonuses, and more.
  • As business needs allow, CSC offers hybrid or remote work schedules in alignment with local regulations. Specific details for this position will be discussed during the interview process.

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