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Intake Case Manager Jobs in Manchester, NH (NOW HIRING)

603 Legal Aid

Intake Specialist I

Concord, NH · On-site

$17.75 - $24/hr

Intake Specialist I The Intake Specialist I is an entry-level role that serves as the initial point ... Input information from telephone interviews and online applications into the 603LA case management ...

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All JobsIntake Case JobsIntake Case Manager JobsIntake Case Manager Jobs in Manchester, NH

Intake Case Manager information

See Manchester, NH salary details

$14

$25

$37

How much do intake case manager jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for intake case manager in Manchester, NH is $25.12, according to ZipRecruiter salary data. Most workers in this role earn between $18.89 and $30.87 per hour, depending on experience, location, and employer.

What skills and qualifications are needed to be an intake case manager?

To thrive as an Intake Case Manager, you need a background in social work, counseling, or a related field, often supported by a relevant degree or certification. Familiarity with case management software, electronic health records, and documentation systems is typically required. Strong interpersonal skills, active listening, and the ability to multitask help Intake Case Managers build rapport and efficiently assess client needs. These skills ensure accurate initial assessments and connect clients to appropriate services, which is critical for effective case management.

What is the difference between Intake Case Manager vs Social Worker?

AspectIntake Case ManagerSocial Worker
CredentialsTypically requires a high school diploma or associate degree; some roles prefer a bachelor's in social work or related fieldRequires a bachelor's or master's degree in social work (BSW or MSW) and licensure in many states
Work EnvironmentOften works in healthcare, insurance, or community organizations, focusing on initial client assessmentsWorks in hospitals, clinics, or social service agencies, providing ongoing client support and intervention
Job FocusInitial intake, eligibility assessment, and referral coordinationClient counseling, case management, and long-term support

While both roles involve client interaction and assessment, Intake Case Managers primarily handle initial screenings and referrals, whereas Social Workers provide ongoing support and intervention. Understanding these differences helps in choosing the right career path or job search focus.

What challenges do intake case managers face when handling multiple client cases?

Intake Case Managers often manage a high volume of cases at once, which can make prioritization and time management challenging. Balancing urgent client needs, thorough documentation, and communication with various service providers requires strong organizational skills. Additionally, Intake Case Managers must remain empathetic while maintaining professional boundaries, and navigate complex eligibility criteria for services. Success in this role often depends on effective multitasking, adaptability, and collaboration with interdisciplinary teams.

What is an intake case manager?

Intake Case Managers are professionals who assess and evaluate new clients or patients to determine their needs and eligibility for services. They are typically the first point of contact in settings such as healthcare, social services, or mental health organizations. Intake Case Managers gather detailed information, complete necessary paperwork, and coordinate initial referrals or support services to ensure individuals receive appropriate care. Their role is essential for connecting clients with the resources and programs that best fit their situation.
What are popular job titles related to Intake Case Manager jobs in Manchester, NH? For Intake Case Manager jobs in Manchester, NH, the most frequently searched job titles are:
What job categories do people searching Intake Case Manager jobs in Manchester, NH look for? The top searched job categories for Intake Case Manager jobs in Manchester, NH are:
Intake Case Manager jobs near you
Infographic showing various Intake Case Manager job openings in Manchester, NH as of July 2026, with employment types broken down into 84% Full Time, 13% Part Time, and 3% Contract. Highlights an 85% Physical, 2% Hybrid, and 13% Remote job distribution, with an average salary of $52,246 per year, or $25.1 per hour.

Housing/Homeless Case Manager

Casa Esperanza, Inc

Lawrence, MA • On-site

$21.75 - $26.25/hr

Full-time

Re-posted 18 days ago

Job description


Housing/Homeless Case Manager
Lawrence, MA
Position: Housing/Homeless Case Manager
Department: Recovery Support Services
Agency Summary: Casa Esperanza, Inc. is a bilingual/bicultural behavioral health treatment provider serving Boston and the Merrimack Valley. Our mission is to empower individuals and families to recover from addiction, trauma, mental illness and other chronic medical conditions; overcome homelessness; and achieve health and wellness through comprehensive, integrated care. Casa Esperanza has an operating budget of $6.3 million and more than $9 million in assets.
Position Summary: Casa Esperanza, Inc. is seeking a Housing/Homeless Case Manager for our Lawrence, Massachusetts location. The Housing/Homeless Case Manager will provide intensive supportive services to chronically homeless adults living with co-occurring substance use and mental health disorders (CODs) and help them develop skills to build meaningful, purposeful lives in the community through housing and case management Our program assists chronically homeless adults achieve their goals related to safety, stability and recovery. The Housing/Homeless Case Manager is embedded into clinical teams and works closely with other staff to provide comprehensive, coordinated care. S/he will we engage clients where they are to help them develop and build the basic skills they need to obtain permanent housing.
  • Collect all necessary documentation for HUD eligibility
  • Conduct social service needs assessment, individualized service plan and care coordination activities with clients;
  • Identify and recommend supportive services that will assist participants in reaching their goals, provide referrals as needed;
  • Specific areas to address with participants include: workforce development, mployment placement and vocational skills development, post-placement job retention, early childhood education, and health services;
  • Maintain regular contact with participants (monthly at minimum) to review progress and reassess service plan;
  • Update and report on program census on a weekly basis;
  • Collaborate with the MA Department of Public Health/Bureau of Substance Abuse Services/Department of Mental Health to facilitate program development and implementation;
  • Provide support and technical assistance to clients and programs throughout the intake process, including forms required by participating state agencies and treatment vendors.
  • Provide outreach to introduce residents to case management program and educate residents about services available to them (including in-person, special events, and mailings)
  • Provide culturally- and linguistically-appropriate supportive services to participants
  • Maintain accurate records, data and reporting as required by the program
  • Meet with supervisor on a biweekly basis

Qualifications/Requirements:
  • Previous case manager experience in the field of addictions disorders as well as with co-occurring mental health and trauma issues;
  • Experience in community outreach and case management activities.
  • Master's degree in social work, psychology, human services, or related field
  • 3-5 years' experience in field of human services, case management, family counseling, vocational, and/or substance use issues
  • Ability to work effectively with diverse cultural groups;
  • Good organizational and communication skills, both oral and written;
  • Hold a driver's license and must have a car;
  • Bilingual (Spanish/English) required
  • Knowledge of MA housing law and Reasonable Accommodations preferred.

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