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Intake Associate Jobs in Surprise, AZ (NOW HIRING)

Bilingual Intake Coordinator

Phoenix, AZ ยท On-site +1

$17 - $23/hr

About Our Opportunity As a Bilingual Intake Coordinator, you will receive inbound calls, faxes, and ... Valenz is committed to the principle of equal employment opportunity for all associates and to ...

Bilingual Intake Coordinator

Phoenix, AZ ยท On-site +1

$17 - $23/hr

About Our Opportunity As a Bilingual Intake Coordinator, you will receive inbound calls, faxes, and ... Valenz is committed to the principle of equal employment opportunity for all associates and to ...

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Duties include consignment furniture intake, placement, research and pricing. Applicant will be ... Sales associates are responsible for light staging, intake and placement of incoming furniture ...

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Duties include consignment furniture intake, placement, research and pricing. Applicant will be ... Sales associates are responsible for light staging, intake and placement of incoming furniture ...

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Job Title: Experienced Warehouse Associate (Full Time) | Scottsdale, AZ Job Summary: Artisan ... Inventory Intake: Receive and document inbound materials for stocking. * Material Placement:

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Job Title: Experienced Warehouse Associate (Full Time) | Scottsdale, AZ Job Summary: Artisan ... Inventory Intake: Receive and document inbound materials for stocking. * Material Placement:

Client Services Associate

Scottsdale, AZ ยท On-site

$17 - $20/hr

Client Services Associate - IV Nutrition Scottsdale Do you thrive on providing exceptional customer ... Schedule appointments, manage client intake forms, and ensure accurate medical information is ...

Client Services Associate

Scottsdale, AZ ยท On-site

$17 - $20/hr

Client Services Associate - IV Nutrition Scottsdale Do you thrive on providing exceptional customer ... Schedule appointments, manage client intake forms, and ensure accurate medical information is ...

Client Services Associate - IV Nutrition Scottsdale Do you thrive on providing exceptional customer ... Schedule appointments, manage client intake forms, and ensure accurate medical information is ...

Medical Claims Intake Specialist Location: Phoenix, AZ 85027 Contract Length: 2 Months (Potential ... Erin Fuqua Benefit offerings available for our associates include medical, dental, vision, life ...

Showing results 21-40

Intake Associate information

See Surprise, AZ salary details

$13

$25

$38

How much do intake associate jobs pay per hour?

As of Sep 1, 2026, the average hourly pay for intake associate in Surprise, AZ is $25.29, according to ZipRecruiter salary data. Most workers in this role earn between $19.13 and $31.25 per hour, depending on experience, location, and employer.

What is an intake associate?

Intake Associates are professionals primarily responsible for greeting clients, collecting initial information, and ensuring all documentation is complete when individuals seek services from an organization, such as a law firm, healthcare provider, or social service agency. They are often the first point of contact and play a crucial role in assessing client needs, verifying eligibility, and preparing files for further processing. Their work helps ensure a smooth onboarding process and efficient workflow for the team. Strong communication, organizational, and interpersonal skills are essential for success in this role.

What are the key skills and qualifications needed to thrive as an intake associate, and why are they important?

To thrive as an Intake Associate, you need strong organizational skills, attention to detail, and experience with client or patient intake processes, often supported by a high school diploma or relevant administrative background. Familiarity with data entry software, customer relationship management (CRM) systems, and electronic records is typically required. Exceptional communication, empathy, and problem-solving abilities help Intake Associates effectively interact with clients and coordinate with team members. These skills are crucial for accurately gathering information, ensuring smooth onboarding, and maintaining high-quality client service.

What are some common challenges intake associates face when managing high volumes of new client cases?

Intake Associates often encounter periods of high demand, where they must efficiently process a large number of new client intakes while maintaining accuracy and professionalism. Balancing thorough data collection with timely responses can be challenging, especially when working with sensitive or urgent cases. Strong organizational skills, attention to detail, and effective communication with both clients and internal teams are essential to navigating these busy periods successfully.

What is the difference between Intake Associate vs Medical Secretary?

AspectIntake AssociateMedical Secretary
Required CredentialsHigh school diploma; some roles may prefer healthcare-related certificationsHigh school diploma; medical office administration certification often preferred
Work EnvironmentHealthcare facilities, clinics, hospitalsMedical offices, clinics, hospitals
Primary ResponsibilitiesGathering patient information, scheduling, initial data entryManaging correspondence, scheduling, medical record management
Common UsagePatient intake, insurance verificationAdministrative support, appointment coordination

While both roles support healthcare operations, Intake Associates focus on patient intake and data collection, whereas Medical Secretaries handle administrative tasks like scheduling and correspondence. Both positions require strong organizational skills and familiarity with medical environments, but their specific duties differ based on patient interaction versus administrative support.

What are the most commonly searched types of Intake jobs in Surprise, AZ?

The most popular types of Intake jobs in Surprise, AZ are:

What cities near Surprise, AZ are hiring for Intake Associate jobs?

Cities near Surprise, AZ with the most Intake Associate job openings:

Bilingual Intake Coordinator

Valenz Health

Phoenix, AZ โ€ข On-site, Remote

$17 - $23/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 10 days ago


Job description

Vฤlenz Healthยฎ is the destination for employers, brokers, payers, and providers to reduce costs, improve quality, and elevate the healthcare experience. Through advanced technology and clinical expertise, Valenz creates a distinctly different approach to a complex healthcare system. With our solutions, we execute across the entire healthcare journey - from member experience to payment integrity, provider quality, and plan performance. With one of America's largest cost, quality and utilization datasets, we create greater transparency, flexibility, and cost containment - empowering members and employers with the information they need to make smarter, more cost-effective decisions.
About Our Opportunity
As a Bilingual Intake Coordinator, you will receive inbound calls, faxes, and web requests from providers and/or clients. You will initiate and facilitate the authorization process in accordance with established health plan policies and procedures.
Things You'll Do Here:
  • Document demographic information obtained from telephonic, fax, or emailed requests within the care management system.
  • Make outbound calls to follow up on discharge information or request updated clinical information as necessary for concurrent review.
  • Screen inquiries to determine the services that require certification at the time of the inquiry
  • Obtain clinical information and forward the caller to the clinical staff for completion of the review.
  • Provide certification based upon scripted clinical algorithms or benchmark Length of Stay.
  • Collaborate and effectively communicate with internal and external partners.
  • Stay up to date on Summary Plan Documents and other related resources related to service requests.
  • Ensure applicable URAC standards, Confidentiality/HIPAA standards, and internal policies, practices, and productivity metrics are met.
  • Performs other related duties as assigned by supervisor.
Reasonable accommodation may be made to enable individuals with disabilities to perform essential duties.
What You'll Bring to the Team:
  • 2+ years of experience in high-volume call center or customer support environment.
  • High attention to detail while maintaining courteous, accurate, and timely relations with our partners and members.
  • Strong problem solving skills.
  • Excellent communication skills, both verbal and written.
  • GED or High School Diploma.
  • Fluent in reading, writing, and speaking Spanish and English.
A plus if you have:
  • Medical, claims, or collection call center experience.
  • Medical Terminology Certification.
  • Microsoft Office Suite experience.

Where You'll Work: This is a fully remote position, and we'll provide all the necessary equipment!
  • Work Environment: You'll need a quiet workspace that is free from distractions.
  • Technology: Reliable internet connection-if you can use streaming services, you're good to go!
  • Security: Adherence to company security protocols, including the use of VPNs, secure passwords, and company-approved devices/software.
  • Location: You must be US based, in a location where you can work effectively and comply with company policies such as HIPAA.

Schedule: This role follows a full time, Monday through Friday schedule during standard business hours. Below you'll find the schedule according to your time zone.
  • EST: 11:30am to 8pm
  • CST: 10:30am to 7pm
  • MST: 9:30am to 6pm
  • PST: 8:30am to 5pm

Why You'll Love Working Here
Our mission is to advance healthcare through technology and expertise to optimize cost, quality, access, and utilization for all. We bring that mission to life through our commitment to Collaboration, Performance, Transparency, and Trust-the core values that guide how we work with our members, our customers, and each other.
Benefits
  • Generously subsidized company-sponsored Medical, Dental, and Vision insurance, with access to services through our own products, Healthcare Blue Book and KISx Card.
  • Spending account options: HSA, FSA, and DCFSA
  • 401K with company match and immediate vesting
  • Flexible working environment
  • Generous Paid Time Off to include vacation, sick leave, and paid holidays
  • Employee Assistance Program that includes professional counseling, referrals, and additional services
  • Paid maternity and paternity leave
  • Pet insurance
  • Employee discounts on phone plans, car rentals and computers
  • Community giveback opportunities, including paid time off for philanthropic endeavors

At Valenz, we celebrate, support, and thrive on inclusion, for the benefit of our associates, our partners, and our products. Valenz is committed to the principle of equal employment opportunity for all associates and to providing associates with a work environment free of discrimination and harassment. All employment decisions at Valenz are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion or belief, national, social, or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. We will not tolerate discrimination or harassment based on any of these characteristics.