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Intake Associate Jobs in Jackson, MS (NOW HIRING)

Upstream Rehabilitation

Physical Therapy Technician

Clinton, MS · On-site

$12.25 - $13.75/hr

The Technician is an unlicensed associate who works under the direct supervision of a licensed ... Performing administrative tasks, including assisting with patient intake, answering phone calls and ...

Upstream Rehabilitation

Physical Therapy Technician

Flowood, MS · On-site

$11.75 - $13.25/hr

The Technician is an unlicensed associate who works under the direct supervision of a licensed ... Performing administrative tasks, including assisting with patient intake, answering phone calls and ...

Select Medical

Student Nurse Tech - Per Diem

Jackson, MS

$16 - $18.75/hr

Deliver meals and snacks, feed patients who are unable to feed themselves and document oral intake ... associates. * BLS certification required upon hire Equal Opportunity Employer/including Disabled ...

BDO

Project Assistant

Ridgeland, MS

... intake center Coordinates meals for lunch meetings, breakfast meetings, and suppers for staff ... Associate's, preferred Experience: Two (2) or more years' experience in a professional office ...

BDO USA

Project Assistant

Ridgeland, MS · On-site

... intake center • Coordinates meals for lunch meetings, breakfast meetings, and suppers for staff ... Associate's, preferred Experience: • Two (2) or more years' experience in a professional office ...

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All JobsIntake Associate JobsIntake Associate Jobs in Jackson, MS

Intake Associate information

See Jackson, MS salary details

$11

$22

$34

How much do intake associate jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for intake associate in Jackson, MS is $22.73, according to ZipRecruiter salary data. Most workers in this role earn between $17.16 and $28.08 per hour, depending on experience, location, and employer.

What is an intake associate?

Intake Associates are professionals primarily responsible for greeting clients, collecting initial information, and ensuring all documentation is complete when individuals seek services from an organization, such as a law firm, healthcare provider, or social service agency. They are often the first point of contact and play a crucial role in assessing client needs, verifying eligibility, and preparing files for further processing. Their work helps ensure a smooth onboarding process and efficient workflow for the team. Strong communication, organizational, and interpersonal skills are essential for success in this role.

What are the key skills and qualifications needed to thrive as an intake associate, and why are they important?

To thrive as an Intake Associate, you need strong organizational skills, attention to detail, and experience with client or patient intake processes, often supported by a high school diploma or relevant administrative background. Familiarity with data entry software, customer relationship management (CRM) systems, and electronic records is typically required. Exceptional communication, empathy, and problem-solving abilities help Intake Associates effectively interact with clients and coordinate with team members. These skills are crucial for accurately gathering information, ensuring smooth onboarding, and maintaining high-quality client service.

What are some common challenges intake associates face when managing high volumes of new client cases?

Intake Associates often encounter periods of high demand, where they must efficiently process a large number of new client intakes while maintaining accuracy and professionalism. Balancing thorough data collection with timely responses can be challenging, especially when working with sensitive or urgent cases. Strong organizational skills, attention to detail, and effective communication with both clients and internal teams are essential to navigating these busy periods successfully.

What is the difference between Intake Associate vs Medical Secretary?

AspectIntake AssociateMedical Secretary
Required CredentialsHigh school diploma; some roles may prefer healthcare-related certificationsHigh school diploma; medical office administration certification often preferred
Work EnvironmentHealthcare facilities, clinics, hospitalsMedical offices, clinics, hospitals
Primary ResponsibilitiesGathering patient information, scheduling, initial data entryManaging correspondence, scheduling, medical record management
Common UsagePatient intake, insurance verificationAdministrative support, appointment coordination

While both roles support healthcare operations, Intake Associates focus on patient intake and data collection, whereas Medical Secretaries handle administrative tasks like scheduling and correspondence. Both positions require strong organizational skills and familiarity with medical environments, but their specific duties differ based on patient interaction versus administrative support.

What are the most commonly searched types of Intake jobs in Jackson, MS?

The most popular types of Intake jobs in Jackson, MS are:

Intake Associate jobs near you

Physical Therapy Technician

Upstream Rehabilitation

Flowood, MS

$11.75 - $13.25/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 5 days ago

Upstream Rehabilitation rating

6.3

Company rating: 6.3 out of 10

Based on 69 frontline employees who took The Breakroom Quiz

668th of 898 rated healthcare providers

Job description

Elite Physical Therapy, a brand partner of Upstream Rehabilitation, is looking for a Physical Therapy Technician to join our team at our 5 Star Performance Center in Flowood, MS

Are you looking for a position in a service-based culture where you can make a significant impact on the lives of others? 

What is a Technician in a Physical Therapy Clinic?

  • The Technician is an unlicensed associate who works under the direct supervision of a licensed Physical or Occupational Therapist.
  • The technician works in the clinic in accordance with state Physical Therapy or Occupational Therapy Practice Acts and company policy and procedures.
  • Technicians must have excellent organizational skills and attentive insight to contribute to exceptional patient care.

Responsibilities:

  • Preparing equipment and treatment areas for patient use.
  • Assisting and/or observing patients perform prescribed therapy exercises and documenting patient responses to treatment.
  • Performing basic prescribed treatments such as applying ice packs and heat pads as instructed.
  • Cleaning and sanitizing equipment and therapy areas, as well as changing and laundering linens.
  • Performing administrative tasks, including assisting with patient intake, answering phone calls and scheduling patient appointments.
  • Performs other duties as assigned.

Experience:

  • High School Diploma or equivalent.
  • Excellent customer service and communication skills.
  • Organizational detail and ability to multitask.
  • Proficient in the use of computers and learning new software programs.

Fulltime positions include:

  • Annual paid Charity Day to give back to a cause meaningful to you
  • Medical, Dental, Vision, Life, Short-Term and Long-Term Disability Insurance
  • 3-week Paid Time Off plus paid holidays
  • 401K + company match

Follow @Lifeatupstream on Instagram, and check out our LinkedIn company page to learn more about what it's like to be part of the #upstreamfamily.

CLICK HERE TO LEARN EVEN MORE ABOUT UPSTREAM

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