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Intake Associate Jobs in Jackson, MS (NOW HIRING)

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Intake Associate information

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$11

$22

$34

How much do intake associate jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for intake associate in Jackson, MS is $22.73, according to ZipRecruiter salary data. Most workers in this role earn between $17.16 and $28.08 per hour, depending on experience, location, and employer.

What is an intake associate?

Intake Associates are professionals primarily responsible for greeting clients, collecting initial information, and ensuring all documentation is complete when individuals seek services from an organization, such as a law firm, healthcare provider, or social service agency. They are often the first point of contact and play a crucial role in assessing client needs, verifying eligibility, and preparing files for further processing. Their work helps ensure a smooth onboarding process and efficient workflow for the team. Strong communication, organizational, and interpersonal skills are essential for success in this role.

What are the key skills and qualifications needed to thrive as an intake associate, and why are they important?

To thrive as an Intake Associate, you need strong organizational skills, attention to detail, and experience with client or patient intake processes, often supported by a high school diploma or relevant administrative background. Familiarity with data entry software, customer relationship management (CRM) systems, and electronic records is typically required. Exceptional communication, empathy, and problem-solving abilities help Intake Associates effectively interact with clients and coordinate with team members. These skills are crucial for accurately gathering information, ensuring smooth onboarding, and maintaining high-quality client service.

What are some common challenges intake associates face when managing high volumes of new client cases?

Intake Associates often encounter periods of high demand, where they must efficiently process a large number of new client intakes while maintaining accuracy and professionalism. Balancing thorough data collection with timely responses can be challenging, especially when working with sensitive or urgent cases. Strong organizational skills, attention to detail, and effective communication with both clients and internal teams are essential to navigating these busy periods successfully.

What is the difference between Intake Associate vs Medical Secretary?

AspectIntake AssociateMedical Secretary
Required CredentialsHigh school diploma; some roles may prefer healthcare-related certificationsHigh school diploma; medical office administration certification often preferred
Work EnvironmentHealthcare facilities, clinics, hospitalsMedical offices, clinics, hospitals
Primary ResponsibilitiesGathering patient information, scheduling, initial data entryManaging correspondence, scheduling, medical record management
Common UsagePatient intake, insurance verificationAdministrative support, appointment coordination

While both roles support healthcare operations, Intake Associates focus on patient intake and data collection, whereas Medical Secretaries handle administrative tasks like scheduling and correspondence. Both positions require strong organizational skills and familiarity with medical environments, but their specific duties differ based on patient interaction versus administrative support.

What are the most commonly searched types of Intake jobs in Jackson, MS?

The most popular types of Intake jobs in Jackson, MS are:

Intake Associate jobs near you

Associate Mental Health Therapist

Gotham Enterprises Ltd

Jackson, MS • On-site, Remote

$65K - $75K/yr

Full-time

Re-posted 20 days ago

Job description

Associate Mental Health Therapist
Location: Jackson, MS
Work Setting: Fully Remote
Salary: $65,000-$75,000 per year
Schedule: Monday-Friday
Job Summary
We are looking for an Associate Mental Health Therapist to join a collaborative telehealth team focused on delivering ethical, accessible, and evidence-informed behavioral health care. The clinician will provide direct therapy services while receiving structured supervision and support for continued professional development.
This position combines client care, treatment planning, clinical documentation, case consultation, and collaboration with administrative and clinical team members. It is an excellent opportunity for an associate-level professional seeking meaningful experience within a well-organized remote setting.
Key Responsibilities
  • Deliver psychotherapy through an approved telehealth platform.
  • Conduct intake assessments and ongoing evaluations.
  • Create personalized treatment plans based on clinical needs.
  • Present cases during supervision and apply clinical feedback.
  • Maintain accurate and compliant electronic health records.
  • Identify safety concerns and follow established escalation procedures.
  • Collaborate with clinical, scheduling, and administrative team members.

Requirements
  • Graduate degree in an appropriate behavioral health discipline.
  • Current state-issued associate, provisional, temporary, intern, candidate, or other supervised-practice credential in counseling, clinical social work, marriage and family therapy, or a related mental health discipline.
  • Credential must authorize the applicant to provide clinical services under supervision to clients located in MS.
  • Ability to work under the supervision required by the applicable licensing board.
  • Reliable internet access and a secure professional workspace.
  • Availability during the Monday-Friday workweek.

Benefits
  • Salary range of $65,000-$75,000 annually.
  • Fully remote employment.
  • Stable Monday-Friday schedule.
  • Regular supervision and collaborative case consultation.
  • Opportunities for clinical and professional development.
  • Operational support for scheduling, documentation, and telehealth delivery.

Apply today!
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About Gotham Enterprises

Sourced by ZipRecruiter

Gotham Enterprises, Ltd., headquartered in Queens/Fresh Meadows, NY, is a healthcare and mental‑health staffing and job placement platform that connects licensed professionals (psychiatrists, nurse practitioners, therapists, medical assistants, allied health) with in‑person, contract, per‑diem, and permanent assignments across New York State. Working through its job portal and regional offices, Gotham serves outpatient clinics, home‑care agencies, schools, and community health centers, offering roles including Licensed Mental Health Counselors (LMHC), Psychiatric–Mental Health Nurse Practitioners (PMHNP), PAs, and clinic support staff. The company is actively recruiting and retains a distributed workforce with both in‑office and remote recruiters; salaries for PMHNP roles average ~$160,000/year.

Industry

Recruiting and staffing services

Company size

201 - 500 Employees

Headquarters location

Montclair, NJ, US

Year founded

2016

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