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Intake Associate Jobs in Maryland (NOW HIRING)

Marriott

FLEX Manager, Procurement Intake

Bethesda, MD · On-site +1

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Procurement Intake Manager plays a critical role in delivering a seamless and positive associate experience by ensuring requests are accurately categorized, prioritized, and assigned to the ...

Community Clinic

WIC - Client Service Associate

Silver Spring, MD · On-site

$15 - $20.75/hr

  • Retirement

  • PTO

Client Services Associate The Client Services Associate (CSA) assists with the delivery of WIC ... Makes initial intake (pre-certification), and assists in making return appointments, confirming the ...

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Showing results 21-40

All JobsIntake Associate JobsIntake Associate Jobs in Maryland

Intake Associate information

See Maryland salary details

$13

$25

$38

How much do intake associate jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for intake associate in Maryland is $25.31, according to ZipRecruiter salary data. Most workers in this role earn between $19.13 and $31.25 per hour, depending on experience, location, and employer.

What is the difference between Intake Associate vs Medical Secretary?

AspectIntake AssociateMedical Secretary
Required CredentialsHigh school diploma; some roles may prefer healthcare-related certificationsHigh school diploma; medical office administration certification often preferred
Work EnvironmentHealthcare facilities, clinics, hospitalsMedical offices, clinics, hospitals
Primary ResponsibilitiesGathering patient information, scheduling, initial data entryManaging correspondence, scheduling, medical record management
Common UsagePatient intake, insurance verificationAdministrative support, appointment coordination

While both roles support healthcare operations, Intake Associates focus on patient intake and data collection, whereas Medical Secretaries handle administrative tasks like scheduling and correspondence. Both positions require strong organizational skills and familiarity with medical environments, but their specific duties differ based on patient interaction versus administrative support.

What is an intake associate?

Intake Associates are professionals primarily responsible for greeting clients, collecting initial information, and ensuring all documentation is complete when individuals seek services from an organization, such as a law firm, healthcare provider, or social service agency. They are often the first point of contact and play a crucial role in assessing client needs, verifying eligibility, and preparing files for further processing. Their work helps ensure a smooth onboarding process and efficient workflow for the team. Strong communication, organizational, and interpersonal skills are essential for success in this role.

What are some common challenges intake associates face when managing high volumes of new client cases?

Intake Associates often encounter periods of high demand, where they must efficiently process a large number of new client intakes while maintaining accuracy and professionalism. Balancing thorough data collection with timely responses can be challenging, especially when working with sensitive or urgent cases. Strong organizational skills, attention to detail, and effective communication with both clients and internal teams are essential to navigating these busy periods successfully.

What are the key skills and qualifications needed to thrive as an intake associate, and why are they important?

To thrive as an Intake Associate, you need strong organizational skills, attention to detail, and experience with client or patient intake processes, often supported by a high school diploma or relevant administrative background. Familiarity with data entry software, customer relationship management (CRM) systems, and electronic records is typically required. Exceptional communication, empathy, and problem-solving abilities help Intake Associates effectively interact with clients and coordinate with team members. These skills are crucial for accurately gathering information, ensuring smooth onboarding, and maintaining high-quality client service.
What are the most commonly searched types of Intake jobs in Maryland? The most popular types of Intake jobs in Maryland are:
What cities in Maryland are hiring for Intake Associate jobs? Cities in Maryland with the most Intake Associate job openings:
Intake Associate jobs near you
Infographic showing various Intake Associate job openings in Maryland as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $52,655 per year, or $25.3 per hour.

Energy Efficiency Client Intake Specialist

Elysian Energy

Laurel, MD • On-site

$25/hr

Full-time

Retirement, PTO

Posted 20 days ago

Job description

Now accepting applications for an Energy Efficiency Client Intake Specialist to serve as the first point of contact for customers seeking energy efficiency services and solutions. This role is responsible for screening applicants, recording and verifying required documentation, determining eligibility, and guiding clients through the first step of the home performance process. The specialist provides exceptional customer service while triaging customers following program guidelines and maintaining accurate client records.
Key Responsibilities
  • Receive and respond to client inquiries via phone and email regarding energy efficiency programs and services.
  • Screen clients for the appropriate service provided by Elysian Energy.
  • Enter and maintain accurate client information in our customer database.
  • Schedule energy audits, home assessments, heating, ventilation, and air conditioning site visits..
  • Educate clients on available energy-saving programs, rebates, and incentives.
  • Coordinate with program managers, directors, energy auditors, and HVAC estimators. .
  • Ensure compliance with federal, state, local, and utility program requirements.
  • Maintain confidentiality of client information in accordance with agency policies.
  • Assist with outreach events and community engagement activities as needed.

Requirements
Required Qualifications
  • High school diploma or GED required; Associate's or Bachelor's degree preferred.
  • 2+ years of experience in customer service, client intake, administrative support, or social services.
  • Strong communication and interpersonal skills.
  • Excellent organizational skills and attention to detail.
  • Proficiency in Microsoft Office Suite and database management systems.
  • Ability to manage multiple priorities in a fast-paced environment.
  • Ability to explain complex program requirements in a clear and professional manner.
Preferred Qualifications
  • Experience working with energy efficiency, weatherization, utility assistance, or housing programs.
  • Knowledge of income eligibility guidelines and documentation requirements.
  • Experience using Housecall Pro, Google Calendars, and/or Salesforce.
  • Bilingual (English/Spanish or other languages) preferred.
Knowledge, Skills, and Abilities
  • Strong customer service orientation.
  • Ability to maintain confidentiality and professionalism.
  • Critical thinking and problem-solving skills.
  • Ability to work independently and collaboratively.
  • Cultural sensitivity and commitment to serving diverse populations.

Benefits
  • $25/hour commensurate with experience
  • Office environment (3 days per week) with occasional community outreach.
  • 401(k) after your first year with matching up to 3%
  • 15 PTO days starting
  • 11 paid holidays
  • Paid volunteer days
  • Paid fun days
  • Parental leave
  • $2,000 annual continuing education stipend

Apply