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Intake Associate Jobs in Arkansas (NOW HIRING)

Goodwill Industries of Arkansas

$11/hr

The Donated Goods Associate supports store operations by assisting with the intake, processing, stocking, and sale of donated goods. This position ensures an Amazing Customer Experience (ACE) by ...

UHS

Mental Health Associate- Per Diem

Benton, AR · On-site

... intake. * Create a safe therapeutic milieu for patients and entire unit. * Work closely with other ... As a Mental Health Associate (MHA) at Rivendell Behavioral Health you are eligible for our ...

Goodwill Industries of Arkansas

$11/hr

The Donated Goods Associate supports store operations by assisting with the intake, processing, stocking, and sale of donated goods. This position ensures an Amazing Customer Experience (ACE) by ...

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Intake Associate information

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How much do intake associate jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for intake associate in Arkansas is $21.57, according to ZipRecruiter salary data. Most workers in this role earn between $16.30 and $26.63 per hour, depending on experience, location, and employer.

What is an intake associate?

Intake Associates are professionals primarily responsible for greeting clients, collecting initial information, and ensuring all documentation is complete when individuals seek services from an organization, such as a law firm, healthcare provider, or social service agency. They are often the first point of contact and play a crucial role in assessing client needs, verifying eligibility, and preparing files for further processing. Their work helps ensure a smooth onboarding process and efficient workflow for the team. Strong communication, organizational, and interpersonal skills are essential for success in this role.

What are the key skills and qualifications needed to thrive as an intake associate, and why are they important?

To thrive as an Intake Associate, you need strong organizational skills, attention to detail, and experience with client or patient intake processes, often supported by a high school diploma or relevant administrative background. Familiarity with data entry software, customer relationship management (CRM) systems, and electronic records is typically required. Exceptional communication, empathy, and problem-solving abilities help Intake Associates effectively interact with clients and coordinate with team members. These skills are crucial for accurately gathering information, ensuring smooth onboarding, and maintaining high-quality client service.

What are some common challenges intake associates face when managing high volumes of new client cases?

Intake Associates often encounter periods of high demand, where they must efficiently process a large number of new client intakes while maintaining accuracy and professionalism. Balancing thorough data collection with timely responses can be challenging, especially when working with sensitive or urgent cases. Strong organizational skills, attention to detail, and effective communication with both clients and internal teams are essential to navigating these busy periods successfully.

What is the difference between Intake Associate vs Medical Secretary?

AspectIntake AssociateMedical Secretary
Required CredentialsHigh school diploma; some roles may prefer healthcare-related certificationsHigh school diploma; medical office administration certification often preferred
Work EnvironmentHealthcare facilities, clinics, hospitalsMedical offices, clinics, hospitals
Primary ResponsibilitiesGathering patient information, scheduling, initial data entryManaging correspondence, scheduling, medical record management
Common UsagePatient intake, insurance verificationAdministrative support, appointment coordination

While both roles support healthcare operations, Intake Associates focus on patient intake and data collection, whereas Medical Secretaries handle administrative tasks like scheduling and correspondence. Both positions require strong organizational skills and familiarity with medical environments, but their specific duties differ based on patient interaction versus administrative support.

What are the most commonly searched types of Intake jobs in Arkansas?

The most popular types of Intake jobs in Arkansas are:

What cities in Arkansas are hiring for Intake Associate jobs?

Cities in Arkansas with the most Intake Associate job openings:

Intake Associate jobs near you
Infographic showing various Intake Associate job openings in Arkansas as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 24% Part Time, 1% Temporary, and 2% Contract. Highlights an 96% Physical, 2% Hybrid, and 2% Remote job distribution, with an average salary of $44,862 per year, or $21.6 per hour.

DONATED GOODS ASSOCIATE

Little Rock, AR • On-site

Goodwill Industries of Arkansas
Charitable Organizations • 201 - 500 employees
Learn more about Goodwill Industries of Arkansasexternal

$11/hr

Part-time

Re-posted 23 days ago

Goodwill Industries Of Arkansas rating

4.7

Company rating: 4.7 out of 10

Based on 17 frontline employees who took The Breakroom Quiz

741st of 790 rated non-profit organizations

Job description

Job Description
The Donated Goods Associate supports store operations by assisting with the intake, processing, stocking, and sale of donated goods. This position ensures an Amazing Customer Experience (ACE) by providing friendly, efficient service at the register, in the donation area, and on the sales floor. This position will rotate across the donor door, processing, pricing, merchandising, and cashiering based on the day's demand. The position is performed with or without a reasonable accommodation.
Uphold a positive work environment that follows Goodwill's Amazing Customer Experience (ACE) culture, Values, and Mission in everything you do and every interaction you have with co-workers, clients, customers, and management.
Essential Duties and Responsibilities
  1. Provide excellent customer service by greeting donors and customers in a friendly, helpful manner consistent with Goodwill's ACE culture.
  2. Accurately process sales transactions at the register, including cash, credit, and other forms of payment, while following all cash-handling policies.
  3. Receive, unload, and sort donated goods; determine quality and usability of items based on Goodwill guidelines.
  4. Hang, tag, price, and stock donated merchandise efficiently to meet production and sales goals.
  5. Maintain the cleanliness and organization of the sales floor, donation area, stockroom, and restrooms.
  6. Regular attendance is required as outlined in Goodwill's attendance policy.
  7. Ensure compliance with all safety standards and loss prevention procedures.
  8. Assist customers in locating merchandise and answer questions regarding store policies and promotions.
  9. Support team members by flexing between cashier, production, and sales floor duties as needed.
  10. Participate in training and development to enhance skills and knowledge of Goodwill's mission and policies.
  11. May participate in new store building and renovation efforts as needed.
  12. Perform other related duties as assigned to meet daily production, safety, and customer goals.

Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Education
None
Experience
0 to 6 months related experience and/or training.
Management Experience
None
Skills
None
Required Certificates, Licenses, Registrations
None
Preferred Certificates, Licenses, Registrations
None
Mental Demands
LIGHT MENTAL DEMAND. Operations REQUIRING INTERMITTENT DIRECTED THINKING to carry out a predetermined procedure or sequence of operations of limited variability. Operations requiring INTERMITTENT ATTENTION to control machine or manual motions.
Analytical Ability / Problem Solving
REPETITIVE. Activities or duties using a pre-determined set of processes or directions coupled with nearby supervision. Learned things in situations where choice is simple or patterned.
Responsibility for Work of Others
None
Working Conditions
Outside working environment, wherein there are extremely disagreeable working conditions most of the time. (e.g., hot mix paving in constant sun).
Physical Demand
HIGHLY REPETITIVE, HIGHLY PHYSICAL. HIGHLY REPETITIVE type work which requires the CONCENTRATED AND NON-DIVERSIFIED physical demands of the employee.
Additional Information
Qualifications
  • High school diploma or GED preferred.
  • Previous retail, cashier, or warehouse experience helpful but not required.
  • Ability to provide excellent customer service in a fast-paced environment.
  • Basic math and reading skills required.
  • Must be able to follow directions, work independently, and as part of a team.
  • Willingness to learn Goodwill standards for donations, pricing, and sales.
  • Complete required training, HazMat awareness, and equipment certifications within 30 days of hire.
  • Basic proficiency with POS, handheld scanners, barcode printers; willingness to learn AI-assisted item recognition/price suggestion tools as deployed.
  • Dependable attendance.

Physical and Work Environment Requirements
  • Ability to stand, walk, bend, stoop, and reach for extended periods.
  • Frequently lift up to 25 lbs.; occasionally up to 50 lbs.; push/pull loaded Gaylords/carts up to 150 lbs. with assistance/tools.
  • Regular exposure to warehouse and retail environments with moderate noise and occasional outdoor conditions.

Impact
This role contributes directly to Goodwill's mission of Changing Lives Through Education, Training, and Employment by ensuring donated goods are processed efficiently and customers and donors receive excellent service.
Job Levels - Donated Goods Associate
  • Level I: Must be certified and demonstrate proficiency in at least one duty area, successfully complete the knowledge check quizzes, and meet production standards for two consecutive weeks. Duty areas include:
    Donor Door
    Cashier
    Processor
    Merchandising
    Lister
  • Level II: Must be certified and demonstrate proficiency in at least three duty areas, successfully complete the knowledge check quizzes, cross-train others, 95% audit scores, and consistently meet production standards for 30 days.
  • Level III: Must be certified and demonstrate proficiency in all five duty areas, successfully complete the knowledge check quizzes, and consistently meet or exceed production standards for 30 days. Level IIIs will be expected to mentor new hires, serve as a Safety Ambassador, e-commerce pull lead, and become CPR certified.

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