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Intake Assistant Jobs in Kankakee, IL (NOW HIRING)

Franciscan Alliance

Home Health Aide

Dyer, IN · On-site

$14.50 - $18.50/hr

... * Assist patients with care and activities of daily living, as directed in the established Plan of Care * Complete necessary documentation of care provided. * Records intake, output, and vital signs ...

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All JobsIntake JobsIntake Assistant JobsIntake Assistant Jobs in Kankakee, IL

Intake Assistant information

See Kankakee, IL salary details

$8

$18

$27

How much do intake assistant jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for intake assistant in Kankakee, IL is $18.88, according to ZipRecruiter salary data. Most workers in this role earn between $14.57 and $22.40 per hour, depending on experience, location, and employer.

What is an intake assistant?

Intake Assistants are professionals who help organizations process new clients, patients, or applicants by gathering essential information, completing required paperwork, and ensuring all initial documentation is accurate and complete. They often serve as the first point of contact, assessing needs and directing individuals to appropriate services or departments. Intake Assistants work in a variety of settings, including healthcare, legal, social services, and education, and play a crucial role in streamlining the onboarding process. Their attention to detail and communication skills are vital for ensuring a smooth and efficient intake experience.

What are some common challenges intake assistants face when managing high volumes of client inquiries?

Intake Assistants often encounter challenges related to balancing multiple client inquiries, prioritizing urgent requests, and maintaining accurate records in fast-paced environments. Effective time management and strong communication skills are essential for handling sensitive information while ensuring each client receives prompt and professional attention. Additionally, Intake Assistants must adapt to evolving procedures and collaborate closely with team members to streamline workflows and avoid bottlenecks.

What are the key skills and qualifications needed to thrive as an intake assistant, and why are they important?

To thrive as an Intake Assistant, you need strong organizational skills, attention to detail, and familiarity with data entry or administrative support, often supported by a high school diploma or equivalent. Experience with client management systems, office software like Microsoft Office Suite, and sometimes knowledge of HIPAA or similar regulations is typically required. Excellent interpersonal skills, active listening, and the ability to remain calm under pressure help Intake Assistants excel in client-facing situations. These skills ensure accurate information gathering, smooth client onboarding, and efficient case processing, which are vital for organizational effectiveness.

What is the difference between Intake Assistant vs Medical Receptionist?

AspectIntake AssistantMedical Receptionist
CredentialsHigh school diploma, some roles may require certification in healthcare administrationHigh school diploma, certification in medical office administration often preferred
Work EnvironmentClinics, hospitals, healthcare officesMedical offices, clinics, hospitals
Primary ResponsibilitiesGathering patient information, scheduling appointments, initial patient intakeChecking in patients, managing appointments, handling phone calls, administrative tasks

Intake Assistants focus on collecting patient information and initial intake procedures, while Medical Receptionists handle front-desk duties like check-ins and scheduling. Both roles work in healthcare settings but have distinct primary functions.

What are the most commonly searched types of Intake jobs in Kankakee, IL?

The most popular types of Intake jobs in Kankakee, IL are:

What cities near Kankakee, IL are hiring for Intake Assistant jobs?

Cities near Kankakee, IL with the most Intake Assistant job openings:

Intake Assistant jobs near you
Infographic showing various Intake Assistant job openings in Kankakee, IL as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 16% Part Time, 1% Temporary, and 2% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $39,267 per year, or $18.9 per hour.

NURSING ASSISTANT- FIFTH EAST (PT Nights)

Riverside Healthcare

Kankakee, IL • On-site

$30K - $39K/yr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 4 days ago

Job description

Overview
The Certified Nursing Assistant plays a crucial role in delivering high-quality patient care for all ranges within the unit. This position involves assisting registered nurses and other healthcare professionals in providing direct and indirect patient care in an acute hospital setting. The ideal candidate will demonstrate compassion, strong communication skills, and the ability to work effectively in a fast-paced environment. The nursing assistant will support the nursing team in maintaining a safe, clean, and comfortable environment for patients, ensuring that their physical and emotional needs are met. Demonstrates flexibility with assignments within professional scope/duties/licensure.
Essential Duties
  • Patient Care Assistance: Assist patients with activities of daily living (ADLs), including bathing, dressing, grooming, feeding, Intake/output, and toileting. Answer call lights promptly, and relay patient concerns to the nursing team.
  • Vital Signs Monitoring: Accurately measure and record patients' vital signs, such as blood pressure, pulse, temperature, respiratory rate, oxygen saturation, weights, and blood sugars as needed.
  • Patient Mobility: Assist patients with mobility, including turning, repositioning, transferring, and ambulation, using proper body mechanics and safety techniques/equipment.
  • Patient Safety: Observe and report any changes in patients conditions to the nursing staff. Ensure the safety and comfort of patients by following established protocols. Utilize restraints and assistive devices appropriately. Assist with emergency codes as needed.
  • Documentation: Document patient care activities and observations in the electronic health record (EHR) system in a timely and accurate manner.
  • Specimen Collection: Collect specimens such as urine and stool for laboratory testing as directed by nursing staff.
  • Infection Control: Adhere to infection control procedures, including hand hygiene, proper use of personal protective equipment (PPE), and environmental cleaning.
  • Equipment Handling: Assist with the setup, operation, and cleaning of medical equipment as directed by the nursing staff.
  • Patient Experience: Engage with patients and their families in a manner that promotes comfort, trust, and understanding. Address patient concerns with empathy and professionalism, striving to create a positive and supportive environment that fosters a sense of security and well-being.
  • Employee Experience: Contribute to a positive and collaborative work environment. Offer constructive feedback and assistance to peers, and engage in open communication to promote a culture of mutual respect and teamwork.
  • Team member will maintain annual education requirements for hospital-based certifications (e.g. DNV CARF and or others).
Non-essential Duties
  • Clerical Support: Assist with basic clerical tasks such as answering phones, filing, and assisting with paperwork.
  • Supply Management: Maintain and stock patient care supplies and equipment in designated areas.
  • Environmental Maintenance: Assist in maintaining a clean and organized work environment, including tidying patient rooms and common areas.
Responsibilities
Preferred Experience
  • Previous experience in a hospital or acute care setting is preferred but not required.
  • Strong interpersonal and communication skills.
  • Ability to work collaboratively with the healthcare team.
  • Ability to handle multiple tasks in a fast-paced environment.
  • Basic computer skills for documentation in electronic health records preferred.
Required Licensure/Education
  • CNA certificate registered with the State of Illinois or equivalent.
  • Current CPR certification or obtainment within 6 months of hiring with subsequent recertification preferred.
  • Current Basic Life support (BLS) certification required
Preferred Education
  • High school diploma or equivalent preferred
This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.
Our Commitment to You:
Riverside Healthcare offers a comprehensive suite of Total Rewards: benefits and nationally rated employee well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more so your journey at and away from work is remarkable. Our Total Rewards package includes:
Compensation
  • Base compensation within the positions pay range based on factors such as qualifications, skills, relevant experience, and/or training
  • Premium pay such as shift differential, on-call
  • Opportunity for annual increases based on performance
Benefits - .5 to 1.0 FTE
  • Paid Time Off programs
  • Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
  • Health Savings and Flexible Spending Accounts for eligible health care and dependent care expenses
  • Defined contribution retirement plans with employer match and other financial wellness programs
  • Educational Assistance Program
Benefits - .001 to .49 FTE:
  • Paid Leave Hours accrued as you work
Employee Health Requirements
Exposure/Sensory Requirements:
Exposure to:
  • Chemicals: Refer to MSDS sheets
  • Video Display Terminals: Average
  • Blood and Body Fluids: Depends on patients diagnosis, exposure to urine, blood, stool, vomitus, AIDS, Herpes.
  • TB or Airborne Pathogens: High risk-sputum, secretions, coughing. Likelihood of exposure can be reduced with universal precautions.
Sensory requirements (speech, vision, smell, hearing, touch):
  • Speech: Required to communicate with patient/families/staff/doctors, coworkers, ancillary personnel and other department heads. Ability to ask for help.
  • Vision: Required to observe patients; reading equipment and dials.
  • Smell: Helpful to note presence of incontinence, vomitus, blood; electrical/fire safety.
  • Hearing: Necessary to hear alarms, yells for help and to hear patient verbalizations.
  • Touch: Contact with patients, need to distinguish between hot and cold.
Activity/Lifting Requirements:
  • Average Hours per Week: 40
  • Shift: Variable for 24-hour coverage
Percentage of time during the normal workday the employee is required to:
  • Sit: 10%
  • Twist: 5%
  • Stand: 45%
  • Crawl: 0%
  • Walk: 25%
  • Kneel: 0%
  • Lift: 6%
  • Drive: 0%
  • Squat: 2%
  • Climb: 1%
  • Bend: 5%
  • Reach above shoulders: 1%
The weight required to be lifted each normal workday according to the continuum described below:
  • Up to 10 lbs: Frequently
  • Up to 20 lbs: Frequently
  • Up to 35 lbs: Frequently
  • Up to 60 lbs: Occasionally
  • Up to 75 lbs: Not Required
  • Up to 100 lbs: Not Required
  • Over 100lbs: Not Required
Describe and explain the lifting and carrying requirements:
  • Lifting of patients off their beds that are unable to move independently is done with assistive lifting equipment.
  • Horizontal movement of patients to and from carts/beds who are unable to move independently is done with assistive lifting equipment.
  • Lifting equipment - carry 25'- 150' waist high (IV bags, patient trays).
  • Carry charts 25'- 150' waist high. Filled laundry bags are filled half full so as not to weigh over 35 lbs.
  • Carry fire extinguishers down 1/2 flight of stairs or up 3-4 flights of stairs and several yards in an emergency.
Maximum consecutive time (minutes) during the normal workday for each activity:
  • Sit: 30
  • Twist: 15
  • Stand: 60
  • Crawl: 0
  • Walk: 15
  • Kneel: 0
  • Lift: 5
  • Drive: 0
  • Squat: 5
  • Climb: 1
  • Bend: 15
  • Reach above shoulders: 5
Repetitive use of hands (Frequency indicated):
  • Simple grasp 15 lbs.
  • Pushing & pulling - 50-200 lbs: Occasionally
  • Fine Manipulation: taking temperature with probe. Opening juice and milk containers. Opening silverware, soap packages. Handling CS tags. Using writing instruments.
Repetitive use of foot or feet in operating machine control:
  • Bed lock and cardiac chair - at least 50# of pressure. Hydraulic tub lift -at least 50# of pressure.
Environmental Factors and Special Hazards:
Environmental Factors (Time Spent):
  • Inside hours: up to 12
  • Outside hours: 0
  • Temperature: Normal Range
  • Lighting: Average
  • Noise levels: Average
  • Humidity: Normal Range
  • Atmosphere: Odors
Special Hazards:
  • Chemical -drugs/work with patients receiving chemotherapy-Explosive-oxygen; Radiation-cesium implants and radioactive iodine therapy direct radiation for radiology equipment; mechanical- use of Hoover lift bed scales, motorized wheelchairs, bathtub lift chair.
  • Protective Clothing Required: Gowns, gloves, goggles, masks, HEPA masks for TB.

Pay Range
USD $19.02 - USD $23.46 /Hr

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