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Intake Assistant Jobs in Indiana (NOW HIRING)

PurposeCare

Intake Coordinator

Indianapolis, IN · On-site

$17.25 - $23.50/hr

Intake Coordinator Responsibilities: * Manage the Home Health referral and intake process from ... Health regulations. * Assist with referral tracking, reporting, and other administrative ...

CYNET SYSTEMS

Patient Intake Representative

Huntington, IN · On-site

$18 - $21/hr

The Patient Intake Representative will be responsible for providing excellent customer service to ... Candidates will assist with patient registration, appointment scheduling, insurance verification ...

One to One Health

Medical Assistant

Columbus, IN

$16.50 - $21.25/hr

Prepare exam and treatment rooms for patient intake. * Assist with lab testing and phlebotomy. * Assist providers in preparing for minor procedures and physicals. * Maintains a safe, secure, and ...

One to One Health

Medical Assistant

West Lafayette, IN

$16 - $20.50/hr

Prepare exam and treatment rooms for patient intake. * Assist with lab testing and phlebotomy. * Assist providers in preparing for minor procedures and physicals. * Maintains a safe, secure, and ...

ClearChoice

Patient Intake Coordinator

Indianapolis, IN

$20 - $24/hr

As a Patient Intake Coordinator , you'll be the first point of contact for patients, ensuring a ... Scan and upload documents into patient records * Assist with outgoing shipments and general office ...

ClearChoice

Patient Intake Coordinator

Indianapolis, IN · On-site

$20 - $24/hr

As a Patient Intake Coordinator , you'll be the first point of contact for patients, ensuring a ... Scan and upload documents into patient records * Assist with outgoing shipments and general office ...

Pro Resources

Intake Specialist-Monticello

Lafayette, IN · On-site

$17/hr

Program Intake Specialist Company: Area IV - Short-Term to Direct Hire Schedule: 8:00am - 4:30pm, 2 ... Area IV Agency. * Assist with community outreach activities throughout ALL Area IV Agency EAP ...

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All JobsIntake JobsIntake Assistant JobsIntake Assistant Jobs in Indiana

Intake Assistant information

See Indiana salary details

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How much do intake assistant jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for intake assistant in Indiana is $18.69, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $22.21 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an intake assistant, and why are they important?

To thrive as an Intake Assistant, you need strong organizational skills, attention to detail, and familiarity with data entry or administrative support, often supported by a high school diploma or equivalent. Experience with client management systems, office software like Microsoft Office Suite, and sometimes knowledge of HIPAA or similar regulations is typically required. Excellent interpersonal skills, active listening, and the ability to remain calm under pressure help Intake Assistants excel in client-facing situations. These skills ensure accurate information gathering, smooth client onboarding, and efficient case processing, which are vital for organizational effectiveness.

What is the difference between Intake Assistant vs Medical Receptionist?

AspectIntake AssistantMedical Receptionist
CredentialsHigh school diploma, some roles may require certification in healthcare administrationHigh school diploma, certification in medical office administration often preferred
Work EnvironmentClinics, hospitals, healthcare officesMedical offices, clinics, hospitals
Primary ResponsibilitiesGathering patient information, scheduling appointments, initial patient intakeChecking in patients, managing appointments, handling phone calls, administrative tasks

Intake Assistants focus on collecting patient information and initial intake procedures, while Medical Receptionists handle front-desk duties like check-ins and scheduling. Both roles work in healthcare settings but have distinct primary functions.

What are some common challenges intake assistants face when managing high volumes of client inquiries?

Intake Assistants often encounter challenges related to balancing multiple client inquiries, prioritizing urgent requests, and maintaining accurate records in fast-paced environments. Effective time management and strong communication skills are essential for handling sensitive information while ensuring each client receives prompt and professional attention. Additionally, Intake Assistants must adapt to evolving procedures and collaborate closely with team members to streamline workflows and avoid bottlenecks.

What is an intake assistant?

Intake Assistants are professionals who help organizations process new clients, patients, or applicants by gathering essential information, completing required paperwork, and ensuring all initial documentation is accurate and complete. They often serve as the first point of contact, assessing needs and directing individuals to appropriate services or departments. Intake Assistants work in a variety of settings, including healthcare, legal, social services, and education, and play a crucial role in streamlining the onboarding process. Their attention to detail and communication skills are vital for ensuring a smooth and efficient intake experience.

What are the most commonly searched types of Intake jobs in Indiana?

The most popular types of Intake jobs in Indiana are:

What cities in Indiana are hiring for Intake Assistant jobs?

Cities in Indiana with the most Intake Assistant job openings:

Intake Assistant jobs near you
Infographic showing various Intake Assistant job openings in Indiana as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 20% Part Time, 1% Temporary, and 2% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $38,867 per year, or $18.7 per hour.

Intake Coordinator

PurposeCare

Indianapolis, IN • On-site

$17.25 - $23.50/hr

Full-time

Re-posted 7 days ago

Job description

Intake Coordinator Responsibilities:
  • Manage the Home Health referral and intake process from initial referral through acceptance and transition to scheduling.
  • Receive and process new patient referrals from hospitals, skilled nursing facilities, rehabilitation facilities, physician offices, and other referral sources.
  • Review referrals for completeness and ensure all required patient, clinical, insurance, and physician information has been received.
  • Review Home Health orders and supporting documentation to identify requested services, including Skilled Nursing, Physical Therapy, Occupational Therapy, and other ordered disciplines.
  • Confirm patient demographics, contact information, insurance information, physician information, diagnosis, requested services, and other required referral details.
  • Obtain missing documentation, orders, clinical records, or additional information from referral sources as needed.
  • Communicate directly with referral sources regarding referral status, missing documentation, acceptance, or barriers to admission.
  • Coordinate with clinical leadership to determine whether the agency can safely and appropriately accept the patient based on clinical needs, service area, staffing availability, and required disciplines.
  • Collaborate with the Scheduling team to facilitate timely Start of Care (SOC) once a referral has been accepted.
  • Track pending referrals and follow up on outstanding information to prevent unnecessary delays in admission.
  • Maintain accurate and timely referral information within the company's EMR and referral management systems.
  • Ensure referral documentation is uploaded, organized, and available to the clinical team prior to Start of Care.
  • Communicate important clinical or operational information to the appropriate nursing, therapy, scheduling, and leadership teams.
  • Provide professional and timely communication to patients, families, physicians, referral partners, and internal team members.
  • Support an efficient handoff between Intake, Scheduling, and Clinical Operations to ensure a positive patient experience.
  • Maintain patient confidentiality and comply with HIPAA, company policies, and applicable Home Health regulations.
  • Assist with referral tracking, reporting, and other administrative responsibilities as needed.

Qualifications and Requirements:
  • 1+ year of healthcare intake, referral coordination, scheduling, insurance verification, or related healthcare administrative experience preferred.
  • Home Health or Home Care experience strongly preferred.
  • Previous experience processing Home Health referrals and admissions is highly preferred.
  • Understanding of Home Health services, including Skilled Nursing, PT, OT, and other clinical disciplines preferred.
  • Familiarity with Home Health orders, physician documentation, referral documentation, and Start of Care processes preferred.
  • Experience communicating with hospitals, physician offices, facilities, and other healthcare referral sources preferred.
  • Strong organizational skills and ability to manage a high volume of referrals and competing priorities.
  • Strong attention to detail with the ability to identify incomplete or missing referral information.
  • Excellent verbal and written communication skills.
  • Strong follow-up and problem-solving skills.
  • Comfortable working in multiple systems and learning Home Health EMR and referral platforms.
  • Ability to work collaboratively with clinical leadership, schedulers, nurses, therapists, and other operational teams.
  • Ability to work effectively in a fast-paced healthcare environment while maintaining accuracy and professionalism.

Join PurposeCare and help create a seamless experience for patients from the moment a referral is received through the start of their Home Health journey. Your Care is Our Purpose.
Are you searching for a Purpose? PurposeCare is Bringing Healthcare Home, and we want you to join our family
PurposeCare is a leading provider of home care and home health services in the Midwest and provides home-based care services to more than 3,000 clients a month carefully coordinated to keep clients healthy and safe at home. With excellent caregivers and innovative technology, PurposeCare ensures that our most vulnerable are provided with the support necessary to live full lives in their community. Your Care is Our Purpose.
As a growing company we provide:
  • A rewarding career making a difference, changing lives & communities
  • Schedule Flexibility
  • Ongoing growth, training & professional development
  • Mentor, on-call & referral programs
  • Opportunity to apply for positions at our other PurposeCare locations

Apply