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Intact Jobs (NOW HIRING)

Children's Home & Aid

Intact Specialist

Chicago, IL · On-site

$52K - $57K/yr

The Intact Specialist is a critical member of the region's child welfare team, working collaboratively within and across programs to ensure a relentless focus on keeping children safe and supporting ...

onehopeunited

Intact Case Manager

Effingham, IL · On-site

$25.20/hr

Intact Case Manager The Intact Family Services Case Manager provides in-home services to identify service needs while assessing child and family safety. Under the assigned supervisor, provides direct ...

Children's Home and Aid

Intact Specialist

Chicago, IL

$52K/yr

The Intact Specialist is a critical member of the region's child welfare team, working collaboratively within and across programs to ensure a relentless focus on keeping children safe and supporting ...

One Hope United

Intact Case Manager

Effingham, IL

$25.20/hr

Intact Case Manager The Intact Family Services Case Manager provides in-home services to identify service needs while assessing child and family safety. Under the assigned supervisor, provides direct ...

Envision Unlimited

Intact Caseworker

Chicago, IL · On-site

$56K/yr

Intact Family Caseworker (Hybrid) Location: Cook County, IL (Hybrid) Salary: $56,992 annually + full benefits Position Summary We are seeking a compassionate Intact Family Caseworker to provide in ...

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What is the difference between Intact vs Insurance Adjuster?

AspectIntactInsurance Adjuster
CredentialsTypically requires insurance licensing, certifications in claims handlingRequires insurance licensing, certifications in claims adjustment
Work EnvironmentOffice-based, remote, or on-site at claims locationsFieldwork at accident sites, offices, or homes
Industry UsageInsurance companies, claims processingInsurance companies, independent agencies
Common Search IntentIntact vs Insurance AdjusterIntact vs Insurance Adjuster

Intact primarily refers to a company providing insurance services, while an Insurance Adjuster is a professional who assesses claims. Both roles require insurance licensing and certifications, but Intact is a corporate entity, whereas an Insurance Adjuster is an individual working within or for insurance firms. Understanding these differences helps job seekers and clients clarify roles within the insurance industry.

What are Intact adjusters?

Intact adjusters are professionals who work for Intact Insurance, one of Canada's leading insurance companies. They are responsible for investigating insurance claims, assessing damages, and determining the amount that should be paid to policyholders. Their work involves communicating with claimants, gathering evidence, and ensuring that claims are processed fairly and efficiently. Intact adjusters play a crucial role in helping customers recover from unexpected events such as accidents, property damage, or theft.

What are some common challenges faced by professionals working in the insurance industry at Intact, and how can new hires prepare for them?

Professionals at Intact, like those in many large insurance companies, often face the challenge of balancing customer service expectations with detailed regulatory and policy requirements. New hires may also need to quickly adapt to evolving technologies and digital tools used for claims processing and risk assessment. Collaboration across various departments—such as underwriting, claims, and customer service—requires strong communication skills and adaptability. To prepare, candidates should familiarize themselves with basic insurance concepts, practice effective time management, and be proactive in seeking support from colleagues during the onboarding process.

What are the key skills and qualifications needed to thrive as an Intact Insurance Claims Adjuster, and why are they important?

To thrive as an Insurance Claims Adjuster at Intact, you need a solid understanding of insurance policies, investigative techniques, and claims processing, typically supported by a college diploma or relevant work experience. Familiarity with claims management software, digital documentation systems, and regulatory compliance platforms is crucial. Excellent negotiation, analytical thinking, and interpersonal communication skills help you resolve claims efficiently and empathetically. These skills ensure fair settlements, customer satisfaction, and the company's compliance with industry standards.
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Intact jobs near you
Intact Specialist

Intact Specialist

Children's Home & Aid

Chicago, IL • On-site

$52K - $57K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 20 days ago

Job description

Brightpoint invites you to join our team of mission-driven staff who share a common vision: an equitable world where all children and families thrive in strong communities. As a leader in the human services sector for 140 years, we aim to advance the well-being of children by investing in families and strengthening communities through data-informed, collaborative, and preventative solutions.
The Intact Specialist is a critical member of the region's child welfare team, working collaboratively within and across programs to ensure a relentless focus on keeping children safe and supporting families, consistent with our agency's Blueprint for Impact, which includes replacing what we currently think of as child welfare services with what we know to be child, family, and community well-being solutions. The Intact Family Services program provides families with intensive, trauma-informed case management services using Solution-Based Casework (SBC), an evidence-informed casework model of partnering with families to help them reach their goals. As an Intact Specialist, you will work collaboratively with a reduced case load of families who have an allegation of abuse or neglect and are at risk of having their children removed from the home as well as providing supplemental services to families assigned to Advanced and Lead Specialists. Case management services include assessing the needs of children and families and helping to plan services, establishing collaborative relationships with service providers and institutions that play a role in the family's situation, monitoring the family's progress towards their goals and providing testimony in the Juvenile Court System regarding the best interest of children and families. With support from your supervisor and the Lead Specialist on your team, you will be supported in developing the required competencies to be promoted into an Advanced Specialist position within 6-12 months of hire.
Candidate qualifications:
  • Bachelor's Degree in Social Work or a closely related field required.
  • Child Welfare Employee License (CWEL), Child Endangerment Risk Assessment Protocol (CERAP), and Child Abuse and Neglect (CANS) certification required, or the ability to obtain within 90 days of hire.
  • Experience providing collaborative, strength-based services to kids and families preferred.
  • Ability to attend in-person meetings and events as needed required.
  • Valid driver's license, insurance, and a reliable vehicle required.

What You'll Do:
  • Maintain a reduced caseload of families who have been referred for services following a child abuse or neglect investigation with the Illinois Department of Children and Family Services (DCFS).
  • Actively participate in and successfully completes all modules of the agency's Intact Family Services Training Series, including training in Solution Based Casework.
  • Work in partnership with individual family members to assess strengths, functioning and natural support systems; implement the Solution Based Casework Model to fidelity with all assigned families.
  • Work with the families and identify support systems to find solutions for all family members to ensure families remain intact and out of the care of DCFS.
  • Assume responsibility for comprehensive and consistent engagement with families to include needs assessment, service planning, case coordination, monitoring for child safety, service brokerage, linkages with community resources, monitoring progress toward goals and objectives, and making recommendations for ongoing services when necessary.
  • Prepare court reports, attend scheduled court dates, and testify in court regarding the best interests of the children and family upon request.
  • Schedule home visits at a time that is convenient for involved parties and complete all necessary unannounced visits as practice and policy indicates.

Job details:
  • Compensation: $52,416/annual fixed salary ($57,416/annual fixed salary for qualified English/Spanish bilingual candidates). The salary range provided represents our current estimate for this role at the time of posting and is subject to change. The final salary will be determined based on a range of factors, including but not limited to, a candidate's relevant experience, education, qualifications, skills, certifications, and alignment with organizational needs. We are dedicated to fair and equitable compensation practices and are committed to fostering a diverse workforce while providing equal opportunities for all candidates.
  • Additional Compensation: $3,000 CWEL Stay Bonus payable in two installments: $1,500 after 6 months of consecutive employment and $1,500 after 12 months of consecutive employment. Eligibility for the bonus is contingent upon the role requiring the CWEL certification.
  • Opportunity for Promotion: Eligibility for promotion into an Advanced Specialist role within 6-12 months of hire which includes a salary increase.
  • Benefits: Medical/dental/vision insurance, 3+ weeks paid time off in the first year including the week between Christmas and New Year's Day (PTO increases with tenure); 11 paid holidays, supplemental insurance options, 401(k) with match (more benefits details here).
  • Location: Hybrid (remote/in office); majority of your time will be spent in Cook County completing home visits to foster homes or meeting with clients in an agency office or community setting, with other opportunities to complete service documentation and other case coordination from your preferred location (in office, or remotely).
  • Schedule: Full-time, salaried; general business hours with some flexibility required for accommodating client's schedules and special projects. On call responsibilities on a shared rotation.
  • We don't just hire talent-we grow it: Emerging Leaders will have access to leadership development opportunities and one-on-one mentorship.
  • Student Loan Forgiveness: Brightpoint is an approved agency for Public Service Loan Forgiveness (PSLF).

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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