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Insurtech Jobs in Florida (NOW HIRING)

With a strong insurtech focus, we embrace a broad and innovative approach to serving agents and clients alike. Integrity is driven by a singular purpose: to help people protect their life, health and ...

With a strong insurtech focus, we embrace a broad and innovative approach to serving agents and clients alike. Integrity is driven by a singular purpose: to help people protect their life, health and ...

With a strong insurtech focus, we embrace a broad and innovative approach to serving agents and clients alike. Integrity is driven by a singular purpose: to help people protect their life, health and ...

Arbol's key differentiator versus traditional InsurTech or climate analytics platforms is the complete ecosystem it has built to address climate risk. This ecosystem includes a massive climate data ...

Arbol's key differentiator versus traditional InsurTech or climate analytics platforms is the complete ecosystem it has built to address climate risk. This ecosystem includes a massive climate data ...

Arbol's key differentiator versus traditional InsurTech or climate analytics platforms is the complete ecosystem it has built to address climate risk. This ecosystem includes a massive climate data ...

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Insurtech information

See Florida salary details

$6

$9

$11

How much do insurtech jobs pay per hour?

As of Jun 11, 2026, the average hourly pay for insurtech in Florida is $9.11, according to ZipRecruiter salary data. Most workers in this role earn between $7.74 and $10.05 per hour, depending on experience, location, and employer.

What is the difference between Insurtech vs Insurance Underwriter?

AspectInsurtechInsurance Underwriter
Required CredentialsTypically a degree in business, technology, or related fields; certifications in insurance or tech are a plusDegree in finance, economics, or actuarial science; professional certifications like CPCU or FCAS often required
Work EnvironmentTech startups, insurance technology companies, or digital platformsInsurance companies, underwriting firms, or brokerage agencies
Employer & Industry UsageUsed by companies innovating insurance processes through technologyTraditional insurance companies and underwriting agencies

Insurtech professionals focus on developing and implementing technology solutions to improve insurance services, while insurance underwriters assess risks and determine policy terms. Both roles require knowledge of insurance principles, but Insurtech emphasizes tech skills, whereas underwriters focus on risk analysis.

What is insurtech?

Insurtech, short for insurance technology, refers to the innovative use of technology to improve and streamline the insurance industry. This includes leveraging artificial intelligence, big data, mobile apps, and other digital tools to enhance customer experience, speed up claims processing, and create new insurance products. Insurtech companies often focus on making insurance more accessible, affordable, and personalized for consumers, while also helping insurers operate more efficiently. The sector is rapidly evolving and is transforming traditional insurance models.

What are the key skills and qualifications needed to thrive in an Insurtech role, and why are they important?

To excel in an Insurtech role, you typically need a strong background in insurance concepts, data analytics, and business or computer science, often supported by a relevant degree. Familiarity with insurance management systems, cloud platforms, and programming languages like Python or SQL, as well as certifications such as CPCU or IT-related credentials, is highly beneficial. Strong problem-solving abilities, adaptability, and effective communication set top performers apart, especially when bridging gaps between technical and business teams. These skills are vital for driving digital transformation, ensuring regulatory compliance, and delivering innovative solutions in a rapidly evolving insurance marketplace.

What are common challenges faced by professionals working in Insurtech roles, and how can they be addressed?

Professionals in Insurtech roles often encounter challenges such as navigating complex regulatory requirements, integrating new technologies with legacy insurance systems, and fostering collaboration between technical teams and traditional insurance experts. Addressing these challenges requires continuous learning about the evolving regulatory landscape, strong communication skills to bridge knowledge gaps between teams, and a proactive approach to change management. Many Insurtech teams benefit from agile methodologies and cross-disciplinary collaboration to drive innovation while maintaining compliance and client trust.

What Are InsurTech Jobs?

Insurtech jobs focus on the engineering of software and hardware, the collection and analysis of data, the implementation of cybersecurity, and the development of apps for insurance companies. The duties of IT and software professionals in the Insurtech industry depend on their area of specialization. The responsibilities of a data scientist, for example, revolve around analyzing data that they collect from smartphone apps, tracking devices, and wearables. Hardware and software engineers create these devices and apps and develop their data collection capacity and user interfaces. Software and web developers work on insurance sites and e-marketing tools for insurance companies.

What are the most commonly searched types of Insurtech jobs in Florida? The most popular types of Insurtech jobs in Florida are:
What cities in Florida are hiring for Insurtech jobs? Cities in Florida with the most Insurtech job openings:
Infographic showing various Insurtech job openings in Florida as of June 2026, with employment types broken down into 100% Full Time. Highlights an 51% In-person, 12% Hybrid, and 37% Remote job distribution, with an average salary of $18,943 per year, or $9.1 per hour.

Customer Service Representative

Integrity Marketing Group

Clearwater, FL • On-site

$14.75 - $20/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 20 days ago


Integrity Marketing Group rating

8.1

Company rating: 8.1 out of 10

Based on 30 frontline employees who took The Breakroom Quiz

10th of 42 rated marketing agency


Job description

Customer Service Representative
Insurance Administrative Solutions
Clearwater, FL
About Insurance Administrative Solutions
Insurance Administrative Solutions, L.L.C. ("IAS"), headquartered in Clearwater, Florida, is a third-party administrator providing business process outsourcing for insurance carriers. Formed in 2002, IAS administers policies for insureds residing all across the United States.
Job Summary
Provide prompt, courteous customer service, which meets or exceeds service standards. Utilize applicable policy forms, insurance law and internal procedures to answer inquiries and process requests from customers. Thoroughly document telephone calls, changes and written correspondence.
Primary Responsibilities:
  • Answer incoming Medicare Supplement calls in accordance with quality standards to provide information to agents/ insured about the status of a policy or any other question they may have.
  • Place outgoing calls to provide or obtain information.
  • Document all calls while in progress using the online documentation program.
  • Transfer or refer misdirected calls to the appropriate individual, department or offices outside the company, using approved transfer and referral techniques.
  • Process customer requests using internal and client-mandated procedures.
  • Produce correspondence to customers using approved letters. Fully document policy file or image system with all related material to leave a clear and concise audit trail.
  • Efficiently process the Bank Changes, Cancel NR, Death NR, Address Changes and ID Cards
  • Communicate openly with Supervisor and other team members to ensure accurate responses and to avoid duplication of efforts.

Primary Skills & Requirements:
  • High school diploma or GED equivalent
  • Insurance background preferred
  • Up to 2 years of proven customer support experience
  • Strong phone contact handling skills and active listening
  • Familiarity with Microsoft Office products
  • Ability to adapt and respond to different types of people and tasks
  • Excellent communication and documentation skills
  • Ability to multi-task, prioritize, and manage time effectively and efficiently
  • Reliable transportation and the ability to be punctual and dependable
  • May have agent license but no active appointments

Benefits Available
  • We value flexibility and recognize the importance of work-life balance. This role will begin as fully onsite to support learning and team integration. As proficiency is demonstrated, hybrid work opportunities may be introduced, dependent on business needs and department practices.
  • Medical/Dental/Vision Insurance
  • 401(k) Retirement Plan
  • Paid Holidays
  • PTO
  • Community Service PTO
  • FSA/HSA
  • Life Insurance
  • Short-Term and Long-Term Disability

About Integrity
Integrity is one of the nation's leading independent distributors of life, health and wealth insurance products. With a strong insurtech focus, we embrace a broad and innovative approach to serving agents and clients alike. Integrity is driven by a singular purpose: to help people protect their life, health and wealth so they can prepare for the good days ahead.
Integrity offers you the opportunity to start a career in a family-like environment that is rewarding and cutting edge. Why? Because we put our people first! At Integrity, you can start a new career path at company you'll love, and we'll love you back. We're proud of the work we do and the culture we've built, where we celebrate your hard work and support you daily. Joining us means being part of a hyper-growth company with tons of professional opportunities for you to accelerate your career. Integrity offers our people a competitive compensation package, including benefits that make work more fun and give you and your family peace of mind.
Headquartered in Dallas, Texas, Integrity is committed to meeting Americans wherever they are - in person, over the phone or online. Integrity's employees support hundreds of thousands of independent agents who serve the needs of millions of clients nationwide. For more information, visit Integrity.com.
Integrity, LLC is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, national origin, disability, veteran status, or any other characteristic protected by federal, state, or local law. In addition, Integrity, LLC will provide reasonable accommodations for qualified individuals with disabilities.

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