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Insurance Verification Jobs in Ohio (NOW HIRING)

$16.25 - $20/hr

Summary Responsible for verifying eligibility, obtaining insurance benefits, and ensuring pre ... For further information about the E-Verify program, please click here:

Front Desk Insurance Specialist

Austintown, OH · On-site

$12.50 - $15.75/hr

Verify patient insurance information and coverage * Verify demographic information * Help prepare and mail patient statements * Answer basic patient billing questions by phone or in person

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Insurance Verification information

See Ohio salary details

$12

$17

$25

How much do insurance verification jobs pay per hour?

As of Jun 10, 2026, the average hourly pay for insurance verification in Ohio is $17.94, according to ZipRecruiter salary data. Most workers in this role earn between $15.53 and $19.18 per hour, depending on experience, location, and employer.

What are some common challenges faced in an insurance verification role, and how can they be managed effectively?

One frequent challenge in insurance verification is dealing with discrepancies between patient information and insurance records, which can delay approvals and billing. Additionally, frequent changes in insurance policies require verification specialists to stay updated and communicate clearly with both patients and providers. Effective management involves attention to detail, strong communication skills, and utilizing electronic verification tools to streamline the process. Regular training and collaboration with billing teams also help address these challenges efficiently.

What are the key skills and qualifications needed to thrive as an Insurance Verification Specialist, and why are they important?

To thrive as an Insurance Verification Specialist, you need a solid understanding of healthcare insurance policies, medical terminology, and patient billing processes, often supported by a high school diploma or associate degree. Familiarity with electronic health record (EHR) systems, insurance portals, and billing software is typically required. Attention to detail, strong communication, and problem-solving skills help you efficiently resolve coverage issues and collaborate with patients or providers. These abilities are crucial for ensuring accurate insurance processing, minimizing claim denials, and supporting smooth healthcare operations.

What Are Insurance Verification Jobs?

Insurance verification jobs focus on researching and verifying patient insurance coverage in a healthcare clinic or facility. Your duties in this field may include working to determine coverage eligibility during the admissions process at a hospital or clinic. In some positions, an insurance verification expert helps a patient understand their benefits and their level of coverage so that they can make decisions about their medical treatments. You need to inquire frequently with insurance companies to find the details of a patient’s current insurance contract and provide details for their claim.

What does an Insurance Verification Specialist do?

An Insurance Verification Specialist is responsible for confirming patients' insurance coverage and benefits before medical services are provided. They communicate with insurance companies to verify patient eligibility, coverage details, co-payments, deductibles, and pre-authorization requirements. This ensures that both the healthcare provider and patient understand the financial responsibilities, which helps prevent billing issues and claim denials. The role involves attention to detail, strong communication skills, and knowledge of insurance policies and healthcare billing procedures.

What is the difference between Insurance Verification vs Medical Billing Specialist?

AspectInsurance VerificationMedical Billing Specialist
Primary RoleVerify patient insurance coverage and benefitsProcess and submit medical claims for reimbursement
Required CredentialsHigh school diploma, knowledge of insurance policiesHigh school diploma, coding certifications often preferred
Work EnvironmentFront-office, healthcare provider officesBilling departments, healthcare facilities
Industry UsageCommonly used in healthcare settings for patient intakeUsed across healthcare providers for claims processing

Insurance Verification focuses on confirming patient insurance details before services, while Medical Billing Specialists handle the claims process afterward. Both roles are essential in healthcare revenue cycle management and often work closely together to ensure smooth patient billing and reimbursement.

What are the most commonly searched types of Insurance Verification jobs in Ohio? The most popular types of Insurance Verification jobs in Ohio are:
What cities in Ohio are hiring for Insurance Verification jobs? Cities in Ohio with the most Insurance Verification job openings:
Infographic showing various Insurance Verification job openings in Ohio as of June 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $37,312 per year, or $17.9 per hour.
Insurance Verification Specialist

Insurance Verification Specialist

COMMUNITY SUPPORT SERVICES INC

Akron, OH • On-site

$19.19 - $21/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 12 days ago


Job description

The Opportunity: We are seeking to hire an Insurance Verification Specialist to join our Finance Team. This individual is responsible for the verification of insurance eligibility, completing financial updates, registering new clients, obtaining appropriate releases and forms, and working as a liaison between finance, medical staff, and the lab.

What You’ll Do:

  • Complete financial interviews yearly for each client. Obtain all relevant demographic and financial information for the client’s record, including copies of: insurance card, income verification, and photo ID.
  • Confirm all client information is current, complete, and accurate. Verify insurance via various payer portals. Update Credible and/or GOSH with any new verified information.
  • Enroll clients in GOSH
  • Manage various reports weekly
  • Works closely with Case Workers and Receptionists to ensure required documentation is obtained in a timely manner.
  • Notifies client eligibility specialist with any change in insurance coverage for ACT clients or if the client has moved out of county.
  • Works as a liaison between finance, medical staff and the lab regarding insurance eligibility questions and/or issues.
  • Enrolling and scheduling new clients for Intake appointments.
  • Collects  payments from clients as necessary.
  • Attends training related to payers, processes, and eligibility.
  • Performs other related duties as assigned.
  • This position is full-time (40 hours a week) working normal business hours.

About Us:  For 35 years, Community Support Services has been making a difference in the lives of countless individuals with severe and persistent mental illnesses. Our nearly 300 employees are real-life champions committed to quality treatment, collaborative care, and effective outcomes. Located in downtown Akron, Ohio, we serve as a leader in behavioral health care for the entire Summit County area.

What We’re Looking For:

  • Associate Degree or Equivalent experience/training required
  • Two years of experience with insurance verification strongly preferred.
  • Knowledge of insurance verification, with an understanding of Medicaid and Medicare.
  • A deeply held belief in CSS’s recovery-centered mission.
  • Ability to communicate in-person and over the phone with clients who have severe and persistent mental illness.
  • Ability to multi-task efficiently and effectively.
  • Excellent organizational, attention to detail and communication skills.
  • Proficiency in Microsoft Outlook.
  • Skill in managing time and meeting deadlines.

What We Offer:

  • Working within in a mission-driven, highly engaged environment
  • A supportive, professional workplace with excellent resources
  • Engaging, autonomous atmosphere
  • Professional Development Assistance and Education Assistance Program
  • Program-Site Eligibility for the Public Student Loan Forgiveness Program
  • 401(k) with 5% employer contribution
  • 10 paid holidays and 15+ days of PTO annually
  • Health, Dental, and Vision insurance
  • Subsidized membership to local YMCA branches
  • Life insurance and short- and long-term disability

Company's website: www.cssbh.org 

Company's Facebook page: https://www.facebook.com/103601489691547/

Community Support Services is an equal opportunity employer utilizing affirmative action for veterans and candidates with disabilities.