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Insurance Verification Associate Jobs in Florida

EyeSouth Partners

Front Desk Associate

Pensacola, FL · On-site

$13.25 - $17/hr

Front Desk Associate The Front Desk Associate serves as the first point of contact for patients and ... Verifies insurance eligibility and benefit coverage for all in-office visits, procedures, and tests

EyeSouth Partners

Front Desk Associate

Saint Augustine, FL · On-site

$12.25 - $15.75/hr

Front Desk Associate The Front Desk Associate serves as the first point of contact for patients and ... Verifies insurance eligibility and benefit coverage for all in-office visits, procedures, and tests

EyeSouth Partners

Front Desk Associate

Fort Pierce, FL · On-site

$12.50 - $16.25/hr

Front Desk Associate The Front Desk Associate serves as the first point of contact for patients and ... Verifies insurance eligibility and benefit coverage for all in-office visits, procedures, and tests

EyeSouth Partners

Front Desk Associate

Port Saint Lucie, FL · On-site

$14 - $18/hr

Lucie Eye Associates (Affiliate Column is locked) Join the team at St. Lucie Eye Associates, where ... Verifies insurance eligibility and benefit coverage for all in-office visits, procedures, and tests

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All JobsInsurance Verification Associate JobsInsurance Verification Associate Jobs in Florida

Insurance Verification Associate information

Is it hard to learn insurance verification associate?

Learning to be an insurance verification associate involves understanding insurance policies, patient information, and verification procedures, which can be learned through training and practice. Strong attention to detail, communication skills, and familiarity with healthcare systems or billing software can facilitate the learning process. Most employers provide on-the-job training to help new associates become proficient.

What are the key skills and qualifications needed to thrive as an insurance verification associate, and why are they important?

To thrive as an Insurance Verification Associate, you need strong attention to detail, knowledge of insurance policies and procedures, and typically a high school diploma or equivalent. Familiarity with insurance verification software, electronic health records (EHR) systems, and claims management tools is highly valuable. Excellent communication, problem-solving skills, and the ability to handle confidential information with discretion set top performers apart. These skills ensure accurate processing of patient insurance information, minimize billing errors, and support timely reimbursement for healthcare services.

What is the difference between Insurance Verification Associate vs Medical Billing Specialist?

AspectInsurance Verification AssociateMedical Billing Specialist
Primary RoleVerify patient insurance coverage and benefits before servicesProcess and submit medical claims for reimbursement
CredentialsHigh school diploma or equivalent; certifications like Certified Medical Administrative Assistant (CMAA) are commonHigh school diploma; certifications like Certified Professional Biller (CPB) are common
Work EnvironmentHealthcare offices, hospitals, clinicsMedical offices, billing companies, healthcare facilities
Industry UsageUsed across healthcare providers to ensure insurance coverageUsed to handle claims processing and reimbursement

The Insurance Verification Associate focuses on confirming patient insurance details to ensure coverage before treatment, while the Medical Billing Specialist handles the claims process for reimbursement. Both roles require similar certifications and work in healthcare settings, but their core responsibilities differ in the patient verification versus billing process.

How to become an insurance verification associate?

To become an insurance verification associate, candidates typically need a high school diploma or equivalent, along with strong attention to detail and communication skills. Relevant experience in healthcare or insurance billing, proficiency with electronic health records (EHR) systems, and knowledge of insurance policies can be beneficial. Some employers may require certification in medical billing or coding.

What does an insurance verification associate do?

An Insurance Verification Associate is responsible for confirming a patient's insurance coverage and benefits before medical services are provided. Their tasks include contacting insurance companies, verifying policy details, determining coverage limits, and ensuring that procedures are authorized. This role helps prevent billing issues and ensures that patients and providers understand what costs will be covered. Insurance Verification Associates play a crucial part in the healthcare revenue cycle by reducing claim denials and improving the patient experience.

What are some common challenges faced by insurance verification associates, and how can they be overcome?

Insurance Verification Associates often encounter challenges such as navigating complex insurance policies, handling discrepancies in patient information, and managing high call volumes with insurance companies. To overcome these, associates should develop strong attention to detail, effective communication skills, and proficiency with insurance databases and electronic health record systems. Staying organized and keeping up-to-date with insurance policy changes also helps ensure accurate and timely verification, which ultimately supports smooth patient billing and care processes.
What are the most commonly searched types of Insurance Verification jobs in Florida? The most popular types of Insurance Verification jobs in Florida are:
What are popular job titles related to Insurance Verification Associate jobs in Florida? For Insurance Verification Associate jobs in Florida, the most frequently searched job titles are:
What job categories do people searching Insurance Verification Associate jobs in Florida look for? The top searched job categories for Insurance Verification Associate jobs in Florida are:
What cities in Florida are hiring for Insurance Verification Associate jobs? Cities in Florida with the most Insurance Verification Associate job openings:
Insurance Verification Associate jobs near you
Infographic showing various Insurance Verification Associate job openings in Florida as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 20% Part Time, and 5% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution.

Scheduling and Authorization Coordinator

Elevate Patient Financial Solutions

Jacksonville, FL • On-site

$17 - $22.75/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 6 days ago

Elevate Patient Financial Solutions rating

7.9

Company rating: 7.9 out of 10

Based on 28 frontline employees who took The Breakroom Quiz

Job description

Elevate Patient Financial Solutions has an exciting career opportunity available as a Scheduling and Authorization Coordinator. This remote position requires the individual to live within a 2-hour radius of Jacksonville, FL. The Full-Time schedule for this role will be Monday-Friday 8:00am-5:00 pm EST.
Job Summary
The Scheduling and Authorization Coordinator delivers exceptional customer service when communicating with patients over the phone to provide the necessary information for applicable scheduling and imaging. They request information related to the coordination and scheduling of diagnostic imaging and other procedures and treatments for hospitals contracted with ElevatePFS®. The Scheduling and Authorization Coordinator interacts directly with the patients, referring physicians, Hospital Services
, and internal company associates to guarantee smooth coordination of procedures and exams.
Essential Duties and Responsibilities
Insurance Authorization/Verification
  • Thoroughly completes the insurance verification process to ensure the accuracy of insurance information.
  • Obtains insurance authorizations, referral, and treatment consults as needed for all scheduled patients prior to receiving services.
  • Obtains benefit coverage from insurance companies and accurately enters information into the appropriate computer system.
  • Obtains diagnosis information and/or CPT code from the physician/office or the outpatient department, as necessary for completing the insurance authorization process.
  • Maintains proficiency in the various systems utilized during insurance verification and authorization process including various on-line payor eligibility programs.
  • Monitors appropriate work lists to ensure timely insurance verification processing.
  • Maintains documentation necessary for compliance with state, federal, and other regulatory agency requirements.
  • Maintains proficiency in the various systems utilized during insurance verification and authorization process including various on-line payor eligibility programs.

Scheduling
  • Schedules all types of complex exams with attention to detail.
  • Ability to manage high outbound and inbound calls to schedule patients for imaging services to ensure the best possible customer service by properly educating the patient on exam preparation and answering questions.
  • Screens and verifies all HIPPA information to ensure accuracy with scheduling and speaking with patients, patients approved representatives and or physicians.
  • Schedules and documents notes in hospital and ElevatePFS® operating systems.

Clerical
  • Monitors and manages the e-mail inbox or fax machine for assigned practices throughout the day.
  • Works any requests received via e-mailed or fax.
  • Checks and responds to voicemails.
  • Creates, maintains and monitors log of patients and procedures scheduled for assigned physician practices.
  • Monitors appropriate work lists to ensure timely insurance verification processing.
  • Utilizes multiple commuter application, scheduling software, network, drives to schedule multiple exams within multiple modalities and entities across the hospitals system.

Additional Responsibilities
  • Effectively communicates operational activities and issues with Supervisor and Manager.
  • Interfaces courteously and effectively with internal and external customers. Must consistently present a positive departmental and organizational image, as well as commitment to departmental goals, objectives, standards, policies and procedures.
  • Demonstrates proficiency within assigned area of responsibility and a general understanding of the entire Patient Access process.
  • Adheres to the hospitals and until level policies and procedures and safeguards set forth by each facility.
  • Identifies and recommends process improvements for RMA services.
  • Other duties as assigned.

Qualifications and Requirements
  • High school diploma or GED
  • Associate degree or 2+ years in patient scheduling, registration, or healthcare billing is preferred
  • Over one (1) year working in a customer service or client relations type role
  • Office or hospital environment experience is preferred
  • High volume call center experience is preferred
  • Strong Literacy (grammar, spelling, math)
  • Strong Microsoft Products experience, including word, excel, outlook, windows
  • Familiarity with HCA/Parallon IT systems is preferred
  • Strong sales and customer service skills
  • Excellent interviewing and telephone communication skills
  • Outstanding interpersonal and people-oriented skills
  • Excellent written and verbal communication abilities
  • Ability to communicate assertively and professionally while maintaining confidence and credibility.
  • Strong analytical, problem-solving, and decision-making skills
  • High level of organization, attention to detail, and time management
  • Ability to multitask and prioritize effectively in a fast-paced environment
  • Proven ability to work independently with minimal supervision
  • Strong stress management and adaptability skills
  • Goal-driven with a strong action and results orientation
  • Demonstrates initiative, persistence, and a strong work ethic
  • Team-oriented with the ability to collaborate effectively
  • Flexible and adaptable to changing priorities
  • High standards of honesty, integrity, and professionalism
  • Profit- and performance-oriented mindset
  • Remote and hybrid positions require internet connectivity that meet the Company's upload and download requirements.

Benefits
ElevatePFS believes in making a positive impact not only within our industry but also with our employees -the organization's greatest asset! We take pride in offering comprehensive benefits in a vast array of plans that contribute to the present and future well-being of our employees and their families.
  • Medical, Dental & Vision Insurance
  • 401K (100% match for the first 3% & 50% match for the next 2%)
  • 15 days of PTO
  • 7 paid Holidays
  • 2 Floating holidays
  • 1 Elevate Day (floating holiday)
  • Pet Insurance
  • Employee referral bonus program
  • Teamwork: We believe in teamwork and having fun together
  • Career Growth: Gain great experience to promote to higher roles

The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to, internal equity, experience, education, location, specialty and training. This pay scale is not a promise of a particular wage.
The job description does not constitute an employment agreement between the employer and Employee and is subject to change by the employer as the needs of the employer and requirements of the job change.
Elevate, PFS is an Equal Opportunity Employer
Pay Range: $17.00 - $22.75 per hour

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