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Insurance Customer Service Representative

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How much do insurance trainer jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for insurance trainer in the United States is $27.04, according to ZipRecruiter salary data. Most workers in this role earn between $18.99 and $31.25 per hour, depending on experience, location, and employer.

What does an insurance trainer do?

An Insurance Trainer is responsible for educating insurance professionals on industry regulations, company policies, sales techniques, and customer service skills. They design and deliver training programs, conduct workshops, and assess employee performance to ensure compliance and efficiency. Trainers may also stay updated on industry trends to improve training materials and methods. Their goal is to enhance the knowledge and effectiveness of insurance agents, customer service representatives, and other staff.

What are the key skills and qualifications needed to thrive as an insurance trainer?

To thrive as an Insurance Trainer, you need in-depth knowledge of insurance products, industry regulations, and adult learning principles, often supported by a background in insurance and a relevant certification or teaching experience. Familiarity with Learning Management Systems (LMS), virtual training platforms, and proficiency in creating educational materials are typically required. Standout trainers have excellent communication, presentation skills, patience, and adaptability to meet diverse learner needs. These skills ensure effective knowledge transfer, regulatory compliance, and improved team performance within insurance organizations.

What are the typical daily responsibilities of an insurance trainer?

As an Insurance Trainer, your typical day may involve designing and delivering interactive training sessions for new hires or existing staff, developing educational materials such as manuals and e-learning modules, and assessing training effectiveness through evaluations or feedback. You will likely spend time staying up-to-date on industry changes and regulations to ensure content accuracy. Collaboration with managers and subject matter experts is common to tailor training programs to organizational needs, and you may also provide one-on-one coaching or support. This dynamic role requires balancing instructional duties with ongoing administrative tasks, making each day varied and engaging.

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What cities are hiring for Insurance Trainer jobs?

Cities with the most Insurance Trainer job openings:

What states have the most Insurance Trainer jobs?

States with the most job openings for Insurance Trainer jobs include:

Insurance Trainer jobs near you
Infographic showing various Insurance Trainer job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $56,233 per year, or $27 per hour.

Technical Insurance Trainer - Property & Casualty

Cottingham & Butler

Dubuque, IA • On-site, Remote

Full-time

Re-posted 25 days ago

Cottingham & Butler rating

8.6

Company rating: 8.6 out of 10

Based on 15 frontline employees who took The Breakroom Quiz

90th of 311 rated insurance

Job description

Cottingham & Butler is seeking a Technical Insurance Trainer to strengthen the expertise, confidence, and performance of our Property & Casualty teams. In this impactful role, you will design and deliver training programs that support onboarding, technical development, and longterm growth across our commercial P&C organization.

As the expert guiding our internal learning strategy, you'll partner closely with leaders and subject matter experts to build a modern, scalable curriculum that stays aligned with industry trends, regulatory requirements, and evolving client needs.

What You'll Do

  • Build and lead the technical training curriculum for our commercial P&C teams-from onboarding to continuing development.
  • Partner with leaders and internal SMEs to define core technical competencies for each role.
  • Deliver training through virtual, inperson, and selfpaced formats.
  • Work in collaboration with the Producer Academy to ensure training content is aligned and streamlined across learning initiatives.
  • Measure training effectiveness and continuously improve content based on feedback and outcomes.
  • Stay current on industry, regulatory, and market trends to keep training accurate and relevant.

What You Bring

  • Bachelor's degree required; Master's degree preferred.
  • Experience participating in or facilitating insurance brokerage training programs.
  • Background in commercial insurance brokerage operations.
  • Strong understanding of P&C insurance fundamentals-including underwriting, coverages, and risk management.
  • Experience designing or delivering technical training in a corporate or professional services environment.
  • Strong communication and stakeholder engagement skills.
  • Proficiency with Microsoft Office, LMS platforms, and virtual training tools such as Microsoft Teams.
  • Experience with instructional design tools (Articulate 360, Adobe Captivate) is a plus.

Why You'll Love Working Here

You'll play a central role in shaping the technical strength of our P&C organization. This role offers the opportunity to build a cohesive learning program, collaborate with leaders across the company, and directly influence the development and success of our teams.

About Cottingham & Butler:

At Cottingham & Butler, we sell a promise to help our clients through life's toughest moments. To deliver on that promise, we aim to hire, train, and grow the best professionals in the industry. We look for people with an insatiable desire to succeed, are committed to growing, and thrive on challenges. Our culture is guided by the theme of "better every day" constantly pushing ourselves to be better than yesterday - that's who we are and what we believe in.

As an organization, we are tremendously optimistic about the future and have incredibly high expectations for our people and our performance. Our ability to grow as a company, fuels investments in new resources to better serve our clients and provide the amazing career opportunities our employees want and deserve. This is why we are a growth company and why we are committed to being better every day. 

Want to learn more? Follow us on www.CottinghamButler.com | LinkedIn | Facebook

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