The Dental Insurance Coordinator plays a vital individual contributor role, ensuring smooth interactions between patients, dental providers, and insurance companies. Reporting to the Office Manager and Dentist, this role focuses on verifying benefits, supporting customers, coordinating appointments, and acting as a liaison with providers. Utilizing dedicated dental insurance software, the coordinator contributes to the efficient operation of dental insurance processes during standard business hours, with occasional local travel as needed.
Responsibilities
- Verify patient dental insurance benefits and coverage details
- Provide timely support and information to patients regarding insurance claims and coverage
- Coordinate appointment scheduling in alignment with insurance approvals
- Serve as a communication link between dental providers and insurance companies
Preferred Qualifications
- 3+ years experience in dental insurance coordination
- Familiarity with dental insurance policies and procedures
- Strong customer service skills
- Attention to detail and accuracy
- Effective time management abilities
Company Description
Pediatric Dentistry Associates has offered specialized children’s dental care in a fun and child-centered atmosphere for 40+ years. We are dedicated to earning each child’s trust and setting them on the path to a lifetime of healthy smiles!
Dr. Amy O’Callaghan and Dr. Michael Pawlowski are board-certified pediatric dentists, providing care tailored to each child. Dr. O’Callaghan and Dr. Pawlowski are supported by a talented team, which shares the doctors’ belief in the importance of positive, laughter-filled visits for our patients and their families! Dr. Amy, Dr. Mike and our team offer age-appropriate oral health education, with a focus on prevention and establishing good habits. We welcome infants through children and teens and serve those with special needs, too.
Whether we are seeing your child for an exam and cleaning, a dental emergency, or another procedure, we prioritize their comfort and health. This includes offering nitrous oxide (laughing gas) and general anesthesia at the hospital, to alleviate anxiety.
We will care for your children as family, treating each with patience, compassion, and kindness. Our goal is ensuring children feel at home in a dental office: they graduate from our care with healthy smiles – and a dedication to maintaining their oral health, for life!