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Insurance Social Worker Jobs in Rochester, NY (NOW HIRING)

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Insurance Social Worker information

See Rochester, NY salary details

$34.1K

$75.4K

$115.6K

How much do insurance social worker jobs pay per year?

As of Jul 15, 2026, the average yearly pay for insurance social worker in Rochester, NY is $75,365.00, according to ZipRecruiter salary data. Most workers in this role earn between $58,300.00 and $90,400.00 per year, depending on experience, location, and employer.

What are some typical challenges faced by Insurance Social Workers when navigating complex cases?

Insurance Social Workers often encounter challenges such as managing high caseloads with diverse needs, coordinating care among multiple providers, and advocating for clients within the constraints of insurance policies. They must balance the requirements of insurance companies with the best interests of their clients, which can involve navigating policy limitations and complex documentation. Strong communication skills and persistence are essential, as they frequently collaborate with medical professionals, clients, and insurance representatives to ensure comprehensive support.

What is the difference between Insurance Social Worker vs Medical Social Worker?

AspectInsurance Social WorkerMedical Social Worker
CredentialsLicensed Clinical Social Worker (LCSW), state licensureLicensed Clinical Social Worker (LCSW), state licensure
Work EnvironmentInsurance companies, healthcare agencies, social service organizationsHospitals, clinics, healthcare facilities
Employer & IndustryInsurance providers, healthcare organizationsHospitals, medical centers, outpatient clinics
Primary FocusAssisting clients with insurance claims, coverage issues, and benefitsSupporting patients with emotional, social, and discharge planning needs

Insurance Social Workers and Medical Social Workers both hold similar credentials and often work within healthcare settings. However, their primary roles differ: Insurance Social Workers focus on insurance-related issues, while Medical Social Workers provide direct patient support. Both roles are vital in healthcare and social services, often overlapping in healthcare environments.

What are Insurance Social Workers?

Insurance Social Workers are professionals who help individuals and families navigate insurance systems, often in healthcare or social service settings. They advocate for clients, assist with understanding policy coverage, and support the claims process to ensure clients receive the benefits and services they are entitled to. Their role often involves coordinating care, educating clients about their options, and helping resolve disputes between clients and insurance providers. Insurance Social Workers combine expertise in social work with knowledge of insurance policies to support vulnerable populations and improve access to necessary resources.

What are the key skills and qualifications needed to thrive as an Insurance Social Worker, and why are they important?

To thrive as an Insurance Social Worker, you need a degree in social work (often an MSW), knowledge of insurance policies, and relevant state licensure. Familiarity with case management software, electronic health records, and insurance claims systems is typically required. Excellent communication, problem-solving, and empathy are crucial soft skills for advocating on behalf of clients and navigating complex insurance processes. These skills are vital for ensuring clients receive appropriate benefits and support while efficiently managing claims and resources.
What are popular job titles related to Insurance Social Worker jobs in Rochester, NY? For Insurance Social Worker jobs in Rochester, NY, the most frequently searched job titles are:
What job categories do people searching Insurance Social Worker jobs in Rochester, NY look for? The top searched job categories for Insurance Social Worker jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Insurance Social Worker jobs? Cities near Rochester, NY with the most Insurance Social Worker job openings:
Insurance Social Worker jobs near you
Infographic showing various Insurance Social Worker job openings in Rochester, NY as of July 2026, with employment types broken down into 60% Full Time, and 40% Part Time. Highlights an 80% In-person, and 20% Remote job distribution, with an average salary of $75,365 per year, or $36.2 per hour.

Social Worker

Waterview Heights Nursing & Rehabilitation Center

Rochester, NY • On-site

$60K - $65K/yr

Full-time

Re-posted 15 days ago

Job description

About Us

Waterview Heights is dedicated to providing compassionate, high-quality care across our network of long-term care and rehabilitation facilities. With a focus on personalized treatment, comfort, and support, we strive to enhance the lives of our residents and patients. Our skilled team of healthcare professionals is committed to delivering exceptional care in a safe, welcoming environment. Whether for short-term rehabilitation or long-term care, we ensure every individual receives the attention and resources they need to achieve their highest level of independence and well-being.

Position Overview

Waterview Heights is seeking a compassionate and skilled Social Worker to join our team. In this role, you will provide essential psychosocial support to residents and their families, ensuring the highest quality of life for our residents through personalized care and counseling.

Key Responsibilities

Resident & Family Support

  • Conduct interviews with residents and their families to assess psychosocial needs.

  • Provide individualized psychosocial assessments, counseling, and guidance to residents and their families.

  • Offer grief and loss counseling to residents and families experiencing difficult transitions.

Care Plan Development

  • Develop personalized care plans tailored to the individual needs of residents, in collaboration with the healthcare team.

  • Assist residents in navigating and applying for appropriate social services and community resources.

Crisis Intervention & Support

  • Provide crisis intervention services as needed to address immediate concerns or challenges.

  • Offer supportive counseling for emotional and psychological well-being.

Communication & Collaboration

  • Strengthen communication between residents, families, and facility staff to ensure a coordinated approach to care.

  • Collaborate with other healthcare professionals to ensure holistic care for each resident.

Required Qualifications

  • Bachelor’s Degree in Social Work or a related field (Master’s preferred).

  • Previous experience in a healthcare or rehabilitation setting is preferred.

  • Strong interpersonal and communication skills, with the ability to build rapport with residents, families, and colleagues.

  • A compassionate approach to care and a commitment to enhancing the quality of life for our residents.

  • Ability to maintain confidentiality and handle sensitive information appropriately.

What We Offer

  • Competitive Salary: We offer a competitive pay rate based on experience.

  • Comprehensive Benefits Package: Including health, dental, and vision insurance, retirement plans, and paid time off.

  • Professional Growth & Stability: Opportunities for career advancement and skill development.

  • Innovative Training Programs: Continued education and training to support your career goals.

  • Supportive Work Environment: A collaborative team atmosphere where you are valued and supported.

  • Same-day pay available

How to Apply

If you are a compassionate, skilled Social Worker who is passionate about making a difference in the lives of residents, we would love to hear from you!

Our simple and smooth online application process makes it easy for you to apply! Submit your application today, and a personal recruiter will reach out to you.

We are an Equal Opportunity Employer – M/F/D/V

Join Waterview Heights and make a lasting impact on the lives of our residents!