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Insurance Retention Agent Jobs in Azle, TX (NOW HIRING)

Goosehead Insurance

Enterprise Sales Agent

Roanoke, TX · On-site

$50K/yr

The focus of the Enterprise Sales Agent is to give quotes, close leads, and retain relationships. They will also advise clients on the benefits of various policies as well as tailoring insurance ...

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Goosehead Insurance

Senior Client Support Agent

Roanoke, TX · On-site

$18 - $24/hr

... retention. This hybrid role blends communication, product expertise, and sales support across ... This role supports a multi-carrier, multi-state insurance service model, focusing on call/chat/text ...

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All JobsInsurance Retention Agent JobsInsurance Retention Agent Jobs in Azle, TX

Insurance Retention Agent information

See Azle, TX salary details

$21.8K

$56.7K

$105.9K

How much do insurance retention agent jobs pay per year?

As of Aug 12, 2026, the average yearly pay for insurance retention agent in Azle, TX is $56,676.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,800.00 and $67,100.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an insurance retention agent?

To thrive as an Insurance Retention Agent, you need strong knowledge of insurance products, policy terms, and customer account management, often supported by a high school diploma or relevant insurance certifications. Familiarity with CRM software, policy management systems, and call center platforms is typically required. Excellent communication, problem-solving, and negotiation skills help you build rapport and address client concerns effectively. These abilities are essential for maintaining customer satisfaction, reducing policy cancellations, and driving business growth.

What is the difference between Insurance Retention Agent vs Insurance Customer Service Representative?

AspectInsurance Retention AgentInsurance Customer Service Representative
CredentialsLicensing may be required; sales and retention trainingGenerally customer service training; licensing varies
Work EnvironmentCall centers, insurance offices, remoteCall centers, insurance offices, remote
Employer & Industry UsageInsurance companies, agenciesInsurance companies, agencies, brokers
Primary FocusRetaining existing clients, upselling policiesHandling inquiries, providing policy info, resolving issues

While both roles involve communication with clients, Insurance Retention Agents focus on maintaining client relationships and reducing policy cancellations, often involving sales skills. Insurance Customer Service Representatives primarily address client questions and support needs. The roles overlap in work environment and credentials but differ in primary responsibilities.

What are some common challenges insurance retention agents face, and how can they overcome them?

Insurance Retention Agents often encounter challenges such as handling dissatisfied clients, addressing concerns about policy costs, and competing with offers from other companies. To overcome these challenges, agents should focus on building strong relationships with clients, actively listening to their needs, and demonstrating the unique value of their company's products. Additionally, staying well-versed in policy details and industry trends empowers agents to provide tailored solutions and improve retention rates.

What is an insurance retention agent?

Insurance Retention Agents are professionals who work for insurance companies or agencies with the primary goal of retaining existing clients. They reach out to policyholders whose policies are up for renewal or at risk of cancellation, addressing concerns, answering questions, and offering solutions to keep their business. Their responsibilities often include explaining policy benefits, handling customer complaints, and sometimes negotiating discounts or policy adjustments. By maintaining strong client relationships, they help reduce customer churn and support the company’s long-term growth.
What are popular job titles related to Insurance Retention Agent jobs in Azle, TX? For Insurance Retention Agent jobs in Azle, TX, the most frequently searched job titles are:
What job categories do people searching Insurance Retention Agent jobs in Azle, TX look for? The top searched job categories for Insurance Retention Agent jobs in Azle, TX are:
What cities near Azle, TX are hiring for Insurance Retention Agent jobs? Cities near Azle, TX with the most Insurance Retention Agent job openings:
Insurance Retention Agent jobs near you
Infographic showing various Insurance Retention Agent job openings in Azle, TX as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 20% Part Time, and 4% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $56,676 per year, or $27.2 per hour.

Independent Insurance Agent

Trophy Insurance Solutions

Weatherford, TX • On-site

$90K - $100K/yr

Full-time

Medical, PTO

Posted 29 days ago

Job description

At Trophy Insurance Solutions, we believe that insurance is about more than just policiesit is about providing peace of mind to the families and businesses that make Weatherford such a vibrant place to live. We are opening our doors to an Independent Insurance Agent who truly values the art of the conversation and the importance of a handshake. In this role, you will not just be selling a product; you will be acting as a neighbor and a trusted advisor for those in our community. We have built our reputation on being accessible, honest, and genuinely helpful, and we want someone who mirrors those values. You will have the freedom to manage your schedule and build your own path, backed by a team that supports your professional growth every step of the way. If you find fulfillment in solving problems and building lasting relationships, we invite you to help us continue making a meaningful difference in the lives of our neighbors here in Texas.


Benefits

Annual Base Salary + Commission + Bonus Opportunities

Flexible Schedule

Hands on Training

Mon-Fri Schedule

Career Growth Opportunities

Paid Time Off (PTO)

Health Insurance


Responsibilities

Cultivate and grow a robust client base by proactively identifying new opportunities for coverage.

Conduct thorough needs assessments to ensure every client is protected by a policy that actually meets their specific lifestyle.

Navigate a variety of insurance carriers to find the best possible coverage and value for our policyholders.

Provide clear, helpful guidance during claims processes to ensure our clients feel supported when they need it most.

Attend local community events and networking opportunities to represent the Trophy Insurance brand in Weatherford.

Regularly review expiring policies to offer updates or adjustments that account for changes in the client's circumstances.


Requirements

Valid Texas Property & Casualty insurance license.

Proven track record of managing an independent book of business or successful sales experience.

Deep familiarity with the local Weatherford insurance market and community dynamics.

Strong comfort level with quoting software and industry-standard agency management systems.

Demonstrated ability to maintain high retention rates through consistent client communication.

Self-driven personality with the discipline to manage a daily schedule effectively.